1 to 25 of 148 Incident Management Jobs with Remote Work Options

Incident Response and Digital Forensics Consultant Base Location: London/Manchester plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG Risk Consulting function is a cornerstone of our business. Operating from locations across the UK we do work that matters, serving the country with … organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as an Incident Response and Digital Forensics Consultant? The Incident Response and Digital Forensics Consultant role will be working in the Cyber Response Services (CRS) Team … a range of security certifications. What will you be doing? · Manage and co-ordinate cyber security incidents for our clients. · Digital forensics of relevant incident data (disk, volatile memory, network packets, log files). · Maintaining a current view of the cyber threat and being able to advise clients on more »

input from Product and business stakeholders, translate into requirements, and map them onto ServiceNow functionality? Are you passionate about developing and implementing modules for Incident, Problem, Change, and Service Catalog, major Incident management? We have an exciting role for you as ServiceNow Architect ! Careers at TCS: It more »

Providing support for all network-related incidents and projects (3rd line) Assisting in High and Low-level designs Providing consultancy to teams Knowledge sharing Incident management Required Skills and Experience: A history of working in Low Latency Environments Experience with Ansible or Python Automation Strong experience with Load more »

that operate them. You will work with a wide range of technologies developing solutions, consulting with development teams and working with contemporary observability and incident management tools to assist the Business. You will be required to make effective decisions to improve the health and maintain the availability and … inclusion in the Company’s hybrid working from home policy. Preferred Skills, Qualifications and Experience Excellent knowledge of SRE principles, including the creation and management of effective SLI’s and SLO’s for reliability and customer satisfaction. Knowledge of contemporary observability tools, techniques and best practice including Splunk, New more »

key alignment to the Managed Services Team way of working, where support and guidance will be available from the wider Symatrix department and wider Management Team. Reporting into the HCM Lead, you will also work closely with the Customer 3'rd-Line Teams and other Leads aligned to the … and Responsibilities: In addition to all the above, you will be responsible for: The HCM/Payroll workload for primary Customer including request fulfilment, Incident Management, Problem Management and Change Appropriate undertake root cause analysis of client issues raised, apply fix as necessary and manage through to … Oracle HR and Payroll Fusion SaaS suite of products Expert in multiple HR modules including Payroll A positive/can-do approach Client Relationship Management (CRM) skills Passionate about the Customer experience Take ownership and accountability of the work you do Ability to work across multiple Clients and/ more »

meetings from time to time. Key Responsibilities: Serve as the initial point of contact for all end user support calls and emails Ensure effective incident management processes are followed Accurately log and monitor all incidents to identify potential problem trends Escalate incidents to 2nd line teams promptly when more »

as other in-house IT teams to support Travel + Leisure e-commerce, corporate call centre, proprietary and COTs systems and applications, including problem, incident and change management. Responsible to provide level 1 & 2 problem and incident response support for the enterprise production and non-production environments and … and support documentation The ability to learn quickly, work autonomously and make sound decisions Excellent customer service, communication and technical documentation skills ITIL (change management, incident management, configuration management, availability management) DESIRABLE Virtualisation technologies Experience in e-commerce, call centre, support of proprietary and COTS … VPN Cisco Meraki switches and Access Points Cisco SD-WAN vEdge Knowledge of Quality of Service & SIP Knowledge of Network and Out of Band management solutions Knowledge of Management tools and configuration management Experience in building and deployment including assisting in project related deployments through non production more »

an Oracle Service Cloud (OSC) Consultant to start immediately. The Oracle Service Cloud Consultant will be responsible for supporting their OSC system as an incident management tool, to apply system updates, and identify bugs. The ideal candidate will have strong technical capabilities, as well as experience using/… in previous engagements. The role will be fully remote, and incorporates AD HOC working arrangements. Key skills: * Strong experience surrounding Oracle Service Cloud and incident application * Extensive experience using/supporting Oracle Service Cloud in previous engagements * Strong Technical and hands on capability with Oracle Service Cloud * Ability to … how the clients OSC is used to support the general running of the organisation * Previous experience of utilising the Oracle Service Cloud as an incident management tool, to effectively identify bugs and resolve issues * Ability to apply and run system updates Interested? Please submit your updated CV to more »

This is a challenging role that requires your knowledge and expertise to help create and drive the delivery of a 1st class software asset management service for Thames Water. You will be part of a new team, which has just implemented a new Software Asset Management Tool, as … part of creating our own in-house multi-million-pound ITIL service management framework reporting to the software asset manager. You will be involved in continuously improving our service for our current and future long-term vision. The Licence Management Lead will work with and support the Software … Licence Manager to ensure that all of Thames Waters software license management services are provided effectively and efficiently. The Licence Management Lead will also support the team with onboarding/maintenance of the recently implemented SAM tool, as well as creating and updating software asset management policies more »

with the policies and standards operated by the SOC Provide guidance and support to the DCC leadership team in the event of a cyber incident including: participating as cyber representative on incident management teams; assessing business impacts, whether safety, reputational, regulatory, or commercial in nature. Use your more »

Description The 1901 Group at Leidos seeks an Operations and Incident Manager (OIM) to support the Federal Trade Commission (FTC) Information Management Services & Support (IMSS) program. Candidate will be responsible for coordination and execution of ongoing infrastructure operations, management, and maintenance. The OIM will work cooperatively throughout … OCIO including with the Enterprise User Support Services (EUSS) Performance Manager to ensure proper focus on incident & problem resolution, including communication of status updates for incidents and outages to EUSS to support effective communications to the FTC user community. The OIM will interact with external service providers to analyze … will work to optimize and minimize the cost of infrastructure operations and identify and implement opportunities for improvement. The OIM will work with OCIO management to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness. The OIM is responsible for the development and continuous maintenance of more »

Description The 1901 Group at Leidos seeks an Operations and Incident Manager (OIM) to support the Federal Trade Commission (FTC) Information Management Services & Support (IMSS) program. Candidate will be responsible for coordination and execution of ongoing infrastructure operations, management, and maintenance. The OIM will work cooperatively throughout … OCIO including with the Enterprise User Support Services (EUSS) Performance Manager to ensure proper focus on incident & problem resolution, including communication of status updates for incidents and outages to EUSS to support effective communications to the FTC user community. The OIM will interact with external service providers to analyze … will work to optimize and minimize the cost of infrastructure operations and identify and implement opportunities for improvement. The OIM will work with OCIO management to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness. The OIM is responsible for the development and continuous maintenance of more »

Description The 1901 Group at Leidos seeks an Operations and Incident Manager (OIM) to support the Federal Trade Commission (FTC) Information Management Services & Support (IMSS) program. Candidate will be responsible for coordination and execution of ongoing infrastructure operations, management, and maintenance. The OIM will work cooperatively throughout … OCIO including with the Enterprise User Support Services (EUSS) Performance Manager to ensure proper focus on incident & problem resolution, including communication of status updates for incidents and outages to EUSS to support effective communications to the FTC user community. The OIM will interact with external service providers to analyze … will work to optimize and minimize the cost of infrastructure operations and identify and implement opportunities for improvement. The OIM will work with OCIO management to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness. The OIM is responsible for the development and continuous maintenance of more »

Description The 1901 Group at Leidos seeks an Operations and Incident Manager (OIM) to support the Federal Trade Commission (FTC) Information Management Services & Support (IMSS) program. Candidate will be responsible for coordination and execution of ongoing infrastructure operations, management, and maintenance. The OIM will work cooperatively throughout … OCIO including with the Enterprise User Support Services (EUSS) Performance Manager to ensure proper focus on incident & problem resolution, including communication of status updates for incidents and outages to EUSS to support effective communications to the FTC user community. The OIM will interact with external service providers to analyze … will work to optimize and minimize the cost of infrastructure operations and identify and implement opportunities for improvement. The OIM will work with OCIO management to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness. The OIM is responsible for the development and continuous maintenance of more »

Description The 1901 Group at Leidos seeks an Operations and Incident Manager (OIM) to support the Federal Trade Commission (FTC) Information Management Services & Support (IMSS) program. Candidate will be responsible for coordination and execution of ongoing infrastructure operations, management, and maintenance. The OIM will work cooperatively throughout … OCIO including with the Enterprise User Support Services (EUSS) Performance Manager to ensure proper focus on incident & problem resolution, including communication of status updates for incidents and outages to EUSS to support effective communications to the FTC user community. The OIM will interact with external service providers to analyze … will work to optimize and minimize the cost of infrastructure operations and identify and implement opportunities for improvement. The OIM will work with OCIO management to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness. The OIM is responsible for the development and continuous maintenance of more »

Description The 1901 Group at Leidos seeks an Operations and Incident Manager (OIM) to support the Federal Trade Commission (FTC) Information Management Services & Support (IMSS) program. Candidate will be responsible for coordination and execution of ongoing infrastructure operations, management, and maintenance. The OIM will work cooperatively throughout … OCIO including with the Enterprise User Support Services (EUSS) Performance Manager to ensure proper focus on incident & problem resolution, including communication of status updates for incidents and outages to EUSS to support effective communications to the FTC user community. The OIM will interact with external service providers to analyze … will work to optimize and minimize the cost of infrastructure operations and identify and implement opportunities for improvement. The OIM will work with OCIO management to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness. The OIM is responsible for the development and continuous maintenance of more »

Description The 1901 Group at Leidos seeks an Operations and Incident Manager (OIM) to support the Federal Trade Commission (FTC) Information Management Services & Support (IMSS) program. Candidate will be responsible for coordination and execution of ongoing infrastructure operations, management, and maintenance. The OIM will work cooperatively throughout … OCIO including with the Enterprise User Support Services (EUSS) Performance Manager to ensure proper focus on incident & problem resolution, including communication of status updates for incidents and outages to EUSS to support effective communications to the FTC user community. The OIM will interact with external service providers to analyze … will work to optimize and minimize the cost of infrastructure operations and identify and implement opportunities for improvement. The OIM will work with OCIO management to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness. The OIM is responsible for the development and continuous maintenance of more »

Description The 1901 Group at Leidos seeks an Operations and Incident Manager (OIM) to support the Federal Trade Commission (FTC) Information Management Services & Support (IMSS) program. Candidate will be responsible for coordination and execution of ongoing infrastructure operations, management, and maintenance. The OIM will work cooperatively throughout … OCIO including with the Enterprise User Support Services (EUSS) Performance Manager to ensure proper focus on incident & problem resolution, including communication of status updates for incidents and outages to EUSS to support effective communications to the FTC user community. The OIM will interact with external service providers to analyze … will work to optimize and minimize the cost of infrastructure operations and identify and implement opportunities for improvement. The OIM will work with OCIO management to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness. The OIM is responsible for the development and continuous maintenance of more »

Description The 1901 Group at Leidos seeks an Operations and Incident Manager (OIM) to support the Federal Trade Commission (FTC) Information Management Services & Support (IMSS) program. Candidate will be responsible for coordination and execution of ongoing infrastructure operations, management, and maintenance. The OIM will work cooperatively throughout … OCIO including with the Enterprise User Support Services (EUSS) Performance Manager to ensure proper focus on incident & problem resolution, including communication of status updates for incidents and outages to EUSS to support effective communications to the FTC user community. The OIM will interact with external service providers to analyze … will work to optimize and minimize the cost of infrastructure operations and identify and implement opportunities for improvement. The OIM will work with OCIO management to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness. The OIM is responsible for the development and continuous maintenance of more »

Description The 1901 Group at Leidos seeks an Operations and Incident Manager (OIM) to support the Federal Trade Commission (FTC) Information Management Services & Support (IMSS) program. Candidate will be responsible for coordination and execution of ongoing infrastructure operations, management, and maintenance. The OIM will work cooperatively throughout … OCIO including with the Enterprise User Support Services (EUSS) Performance Manager to ensure proper focus on incident & problem resolution, including communication of status updates for incidents and outages to EUSS to support effective communications to the FTC user community. The OIM will interact with external service providers to analyze … will work to optimize and minimize the cost of infrastructure operations and identify and implement opportunities for improvement. The OIM will work with OCIO management to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness. The OIM is responsible for the development and continuous maintenance of more »

Description The 1901 Group at Leidos seeks an Operations and Incident Manager (OIM) to support the Federal Trade Commission (FTC) Information Management Services & Support (IMSS) program. Candidate will be responsible for coordination and execution of ongoing infrastructure operations, management, and maintenance. The OIM will work cooperatively throughout … OCIO including with the Enterprise User Support Services (EUSS) Performance Manager to ensure proper focus on incident & problem resolution, including communication of status updates for incidents and outages to EUSS to support effective communications to the FTC user community. The OIM will interact with external service providers to analyze … will work to optimize and minimize the cost of infrastructure operations and identify and implement opportunities for improvement. The OIM will work with OCIO management to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness. The OIM is responsible for the development and continuous maintenance of more »

Description The 1901 Group at Leidos seeks an Operations and Incident Manager (OIM) to support the Federal Trade Commission (FTC) Information Management Services & Support (IMSS) program. Candidate will be responsible for coordination and execution of ongoing infrastructure operations, management, and maintenance. The OIM will work cooperatively throughout … OCIO including with the Enterprise User Support Services (EUSS) Performance Manager to ensure proper focus on incident & problem resolution, including communication of status updates for incidents and outages to EUSS to support effective communications to the FTC user community. The OIM will interact with external service providers to analyze … will work to optimize and minimize the cost of infrastructure operations and identify and implement opportunities for improvement. The OIM will work with OCIO management to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness. The OIM is responsible for the development and continuous maintenance of more »

Description The 1901 Group at Leidos seeks an Operations and Incident Manager (OIM) to support the Federal Trade Commission (FTC) Information Management Services & Support (IMSS) program. Candidate will be responsible for coordination and execution of ongoing infrastructure operations, management, and maintenance. The OIM will work cooperatively throughout … OCIO including with the Enterprise User Support Services (EUSS) Performance Manager to ensure proper focus on incident & problem resolution, including communication of status updates for incidents and outages to EUSS to support effective communications to the FTC user community. The OIM will interact with external service providers to analyze … will work to optimize and minimize the cost of infrastructure operations and identify and implement opportunities for improvement. The OIM will work with OCIO management to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness. The OIM is responsible for the development and continuous maintenance of more »

Description The 1901 Group at Leidos seeks an Operations and Incident Manager (OIM) to support the Federal Trade Commission (FTC) Information Management Services & Support (IMSS) program. Candidate will be responsible for coordination and execution of ongoing infrastructure operations, management, and maintenance. The OIM will work cooperatively throughout … OCIO including with the Enterprise User Support Services (EUSS) Performance Manager to ensure proper focus on incident & problem resolution, including communication of status updates for incidents and outages to EUSS to support effective communications to the FTC user community. The OIM will interact with external service providers to analyze … will work to optimize and minimize the cost of infrastructure operations and identify and implement opportunities for improvement. The OIM will work with OCIO management to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness. The OIM is responsible for the development and continuous maintenance of more »

Description The 1901 Group at Leidos seeks an Operations and Incident Manager (OIM) to support the Federal Trade Commission (FTC) Information Management Services & Support (IMSS) program. Candidate will be responsible for coordination and execution of ongoing infrastructure operations, management, and maintenance. The OIM will work cooperatively throughout … OCIO including with the Enterprise User Support Services (EUSS) Performance Manager to ensure proper focus on incident & problem resolution, including communication of status updates for incidents and outages to EUSS to support effective communications to the FTC user community. The OIM will interact with external service providers to analyze … will work to optimize and minimize the cost of infrastructure operations and identify and implement opportunities for improvement. The OIM will work with OCIO management to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness. The OIM is responsible for the development and continuous maintenance of more »