2 Permanent Incident Manager Jobs in Swindon

Incident Manager/Problem Manager x 3 - ITIL/ITSM - All Levels - Swindon - FinTech - New! Up to £38k+ Benefits + Bonus + Hybrid +++ 2/3 days on site per week +++ Leading organisation in Swindon requires a number of Incident Managers/Problem Managers … Service Desk/Confluence - Desirable Excel Duties will include the following: Assisting in Problem Management investigations with technical subject matter experts Partaking in post incident reports for all major incidents to senior IT leaders Being responsible for the prevention of recurring incidents by determining true root cause, and driving … implementation of corrective actions Delivering results of the problem investigation to stakeholders Preventing problems and eliminating recurring incidents proactively through trend analysis within incident/alerting/trending data sources Performance gathering, analysis, documentation, and validation of business and technical needs using interviews, workshops, modelling techniques Excellent package including more »

Job DescriptionIncident Manager/Problem Manager x 3 - ITIL/ITSM - All Levels - Swindon - FinTech - New!Up to £38k+ Benefits + Bonus + Hybrid+++ 2/3 days on site per week +++Leading organisation in Swindon requires a number of Incident Managers/Problem Managers to join … DesirableJira/Jira Service Desk/Confluence - DesirableExcelDuties will include the following:Assisting in Problem Management investigations with technical subject matter expertsPartaking in post incident reports for all major incidents to senior IT leadersBeing responsible for the prevention of recurring incidents by determining true root cause, and driving implementation … of corrective actionsDelivering results of the problem investigation to stakeholdersPreventing problems and eliminating recurring incidents proactively through trend analysis within incident/alerting/trending data sourcesPerformance gathering, analysis, documentation, and validation of business and technical needs using interviews, workshops, modelling techniquesExcellent package including bonus and hybrid working. Please more »