1 to 13 of 13 Permanent Inclusion and Diversity Jobs in Hemel Hempstead

Monday Friday, Flexibility Negotiable) Thrive Homes is seeking a Head of Customer Experience & Insight to oversee the Customer Experience Team, which includes customer engagement and insights, complaints and the contact centre. The main focus of this role is to drive excellent performance and promote colleague development. The candidate will be … responsible for improving and expanding the use of customer profiling and segmentation to ensure the delivery of customer-centric services and engagement. Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take … work as little or as often as they like from Thrive's state-of-the-art offices. Other Responsibilities: You will effectively provide analysis and insights of internal and external customer data sources. To support and demonstrate the delivery of an efficient, effective, and responsive service to our customers, getting more »

Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest innovations and screening technology for aviation, ports, borders, defense, and security across 55 countries around the globe Job … Purpose: We are seeking an experienced Head of Product Cyber Security to join our team. This role is pivotal in developing, sustaining, and enhancing our cyber security architecture across all products and digital applications. In this role, you will be responsible for developing and implementing a comprehensive cyber security roadmap … leading cross-cultural teams, and ensuring the protection of our software products from potential threats while effectively managing various stakeholders. The role also requires engagement with third party providers of cyber security, software, and hardware to develop a complete solution that complements the Smiths Detection product range to develop customer more »

opportunity? Thrive Homes presents an appealing opportunity for a Procurement, Assurance & Risk Lead. This role primarily involves spearheading procurement activities while also leading insurance and risk management. The incumbent will be tasked with remaining abreast of evolving risk management practices and evaluating potential risks or advantages for Thrive. The position … entails overseeing the relationship with Thrives insurance broker and insurer, as well as monitoring and managing their performance. Furthermore, the role encompasses leading negotiations for the annual insurance renewal. The Lead will also supervise all procurement and associated contract management activities in alignment with Thrives Strategic Framework and operational objectives. … Additionally, the Lead will offer guidance and counsel to the business and ensure adherence to pertinent legislation and regulation. Other Responsibilities: Drive value through effective procurement in line with legislation. With support from our Procurement Officer ensure Thrive has a 3-year procurement delivery plan working with Business Leads and more »

opportunity? Thrive Homes presents an appealing opportunity for a Procurement, Assurance & Risk Lead. This role primarily involves spearheading procurement activities while also leading insurance and risk management. The incumbent will be tasked with remaining abreast of evolving risk management practices and evaluating potential risks or advantages for Thrive. The position … entails overseeing the relationship with Thrives insurance broker and insurer, as well as monitoring and managing their performance. Furthermore, the role encompasses leading negotiations for the annual insurance renewal. The Lead will also supervise all procurement and associated contract management activities in alignment with Thrives Strategic Framework and operational objectives. … Additionally, the Lead will offer guidance and counsel to the business and ensure adherence to pertinent legislation and regulation. Other Responsibilities: Drive value through effective procurement in line with legislation. With support from our Procurement Officer ensure Thrive has a 3-year procurement delivery plan working with Business Leads and more »

Smiths Detection is a global authority on the application, management and manufacture of world class detection and screening technology. Every minute of every day, our detection and screening technology helps to protect people and infrastructure, making the world a safer place. Our goal is simple – to provide the security, peace … of mind and freedom of movement upon which the world depends. We deliver the solutions needed to protect society from the threat and illegal passage of explosives, prohibitive weapons, contraband, toxic chemicals and narcotics. This is a fantastic opportunity for a Product Manager, someone who has specifically focused in Aftermarket … Maintenance, Repair, Operations) This is an incredible opportunity to shape the future of service offerings and make a tangible impact on our global business. With the option to be based in Hemel Hempstead, UK, Vitry-sur-Seine, France, or Wiesbaden, Germany, this is your opportunity to make a significant impact more »

MI/Problem Manager Location: Hybrid (Hemel Hempstead-based with a 50% office/50% remote working split) Competitive Salary + Bonus and Benefits Are you a Major Incident or Problem Manager looking for a new role in an exciting and rewarding environment? At Haven, we are using technology to … shape the UK holiday market and our Technology Services team is at the forefront of delivering exceptional IT solutions and support across a vast landscape. As we continue to grow and evolve, we're seeking a dedicated MI/Problem Manager to join our team. This is a new, full … time position that offers a unique opportunity to significantly impact our IT infrastructure's health and stability. Your Opportunity: As an MI/Problem Manager, you will play a pivotal role in managing and resolving problems within Haven's IT infrastructure and technology systems. Your primary goal is to minimize more »

Smiths Detection is a global authority on the application, management and manufacture of world class detection and screening technology. Every minute of every day, our detection and screening technology helps to protect people and infrastructure, making the world a safer place. Our goal is simple – to provide the security, peace … of mind and freedom of movement upon which the world depends. We deliver the solutions needed to protect society from the threat and illegal passage of explosives, prohibitive weapons, contraband, toxic chemicals and narcotics. Based at our Centre of Excellence in Hemel Hempstead, as Information Security Manager for NW Europe … you will be the individual responsible for ensuring that Smiths Detection maintains an Information Management System that is appropriate for the span and scale of our business. We are hybrid, site based 2 days a week. Please reach also reach out, to discuss part-time options for this role. This more »

Job Title: Infrastructure Manager Location: Hemel Hempstead (Hybrid – 50% Office/50% Remote) Salary: Competitive with Annual Bonus and Benefits About Haven: Join Haven, one of the UK's leading providers of holiday experiences, as our Infrastructure Manager. In this pivotal role, you will oversee our park data centres, ensuring … the smooth operation and transformative growth of our infrastructure capabilities. Based in Hemel Hempstead with hybrid working arrangements, this role offers the perfect blend of operational management and strategic innovation. Your Opportunity: As the Infrastructure Manager, you will: - Lead the operation and strategic scaling of our compute and storage platforms. … Manage both internal and external resources to drive service stability and transformation activities. - Collaborate with Group IT and Digital Security to align technology strategies and improve system - performance. - Play a critical role in Infrastructure lifecycle management, focusing on cost-efficiency and optimal resource allocation. - Ensure robust disaster recovery and data more »

Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is seeking a highly skilled and motivated Customer Engagement & Insight Officer to join our Customer Services department. As a crucial member of the team, your main responsibilities will be to manage complaints, ensure … compliance with the Housing Ombudsman Code of Complaints, and identify areas for improvement based on feedback and customer satisfaction. Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of … often as they like from Thrive's state-of-the-art offices. Other Responsibilities: Quality check responses before they go out to ensure consistency and in line with Thrives complaints policy. Identify improvements and lessons learned from feedback and monitor delivery. Scrutinise and summarise customer feedback and produce reports which more »

Data & Reporting Analyst – 12 month fixed term contract Hemel Hempstead (Hybrid) – 3 days in office each week Annual salary + bonus and benefits We’re looking for an Analyst to set up and evolve reporting capabilities and standards to provide invaluable insight to the Procurement team and wider business that … will help shape business decisions, buying strategy, guide good buying practices and drive compliance. This is an opportunity to be creative, build new reporting strictures and implement impactful change. Your Opportunity: To learn, develop and become an expert in a key area of the business by: - Preparing monthly and quarterly … reporting - Setting up new tableau reporting and assist in implementing new reporting requirements - Enhancing and evolving supplier spend data analysis and reporting capabilities, using the data to provide insight into spend patterns - Reporting on key KPIs and compliance from supplier and understanding the impact of the performance measures - Assisting with more »

Smiths Detection is a global leader in detection and screening technologies for the protection of people and assets, supporting safety, security and freedom of movement in today’s world. The products made at the Hemel Hempstead site are exported worldwide and are commonly encountered when travelling through airports. The facility … at Hemel Hempstead manufactures trace detection equipment based on Ion Mobility Spectrometry technology, and products such as the Ionscan 600 and the Lightweight Chemical Detector have an excellent reputation for performance and reliability in worldwide use. Responsibilities Senior Electronic Design Engineer will work with Electronics Engineers and Software Engineers from … the R&D teams for New Product Developments to support the introduction of new product design and Test equipment design. Duties New product design and Test Equipment design Design and build production test systems. Investigate electronics approaches to meet new product requirements, propose, develop and implement robust and reliable solutions more »

Bens About the Role We are looking for a Digital Product Support Manager to strengthen our Digital Operations team who provide the vital triage and fix for a range of digital products and services across Haven. As a Digital Product Support Manager, you will be pivotal in safeguarding the integrity … of our digital product and technology offerings. You'll lead a dedicated remote-first, multidisciplinary Product Support Team to ensure robust support mechanisms are continuously developed. This role requires a dynamic leader who is adept at managing complex product support scenarios, fostering seamless product adoption, and facilitating rapid incident resolution. … Your leadership will directly impact our product management and DevOps practices, driving significant improvements across the board. Your Opportunity Lead and develop: Manage the day-to-day operations of our Digital Operations team, focusing on exceptional support and strategic product advancements. Strategic oversight: Spearhead critical monitoring and response initiatives aligned more »

month FTC - Embedded Software Engineer As a Senior Embedded Software Engineer, you will be responsible for the development, testing and integration of software for embedded systems forming part of Smiths Detection’s next generation of chemical and explosive trace detection products. You will be part of an Agile software team … of 3 to 4 engineers reporting to a software team leader. Our Hemel Hempstead site employs 280 people across all disciplines and is the Smiths Detection Centre of Excellence for chemical detectors including our highly successful Lightweight Chemical Detector (LCD) and IONSCAN 600 products. This is a hybrid role, but … the minimum expectation is that you will be site based 3 days a week. What you'll do - Design, implement, and test software for embedded systems. Develop software in C++ running on ARM Cortex M33 Microcontrollers Develop software for Azure RTOS (ThreadX) including FileX, GUIX and USBX Use Jira for more »