Contact Centre Shift Leader
Cambridge, United Kingdom
Cambridge University Hospital NHS Foundation Trust
and themselves. Self-motivated with excellent organisational, management and personal skills. Adaptable and resourceful, able to remain calm and patient under pressure. Strong interpersonal skills and a good team player. Act as a role model by demonstrating strong leadership behaviours and the Trust's values at all times Together … the role. Desirable Knowledge of the Trust including awareness of priorities. Knowledge of Trust information systems Knowledge of Medical Terminology. Understanding of Health & Safety. Skills Essential Able to work on own initiative or under direction as appropriate. Confidentiality and discretion. Ability to prioritise own workload and multi-task. Excellent … written and verbal Communication skills. Negotiation and influencing skills. Organisational ability. Ability to establish effective relationships at all levels of the organisation. Motivated and able to work autonomously or in a team. Excellent written and verbal communication skills. Adaptable and resourceful, able to work under pressure. Strong interpersonal skills more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
Posted: