Information Technology Service Delivery Manager
Greater Bristol Area, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Cognitive Group | Part of the Focus Cloud Group
Service Delivery Manager - ITIL Permanent Must be able to obtain SC Clearance Bristol - Hybrid working Contribute to the Incident Management, Service Request, and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required. Take ownership of major incidents to ensure … skills and knowledge and bringing in best practice Specialist Skills and Requirements Detail-Oriented - This position requires analytical skills and the ability to interpret information from numerous sources to prepare and present reports. Knowledge of the ITIL framework desirable Demonstrable commercial acumen, with excellent written and numerical skills. You more »
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