managing client expectations. Role & Responsibilities: Handle escalated calls from first line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken more »
Maidstone, Kent, United Kingdom Hybrid / WFH Options
United Kingdom Government
the UKHSA’s network equipment and services, servers (physical and virtual), network storage devices, network communications equipment.Oversees the connectivity and services for UKHSA's Internet, VPN, and public cloud direct connect infrastructures, ensuring seamless access to general online resources and facilitating dedicated interconnections to the UKHSA Cloud Platform's hyperscale more »
scope of works Technical Skills: Handle escalated calls from first line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken more »
maintain and support CCTV & Door access systems. Procure/supply IT related equipment, consumables & software licencing. Audio Visual devices; TVs, Digital Signage, Video Conferencing Internet Connectivity: This is all about understanding business requirements and targeting potential Clients who would hugely benefit from the first-class managed service. You will be more »
