Participating in decision-making regarding the integration of software packages and processes to support testing. Involvement in defect management, change, root cause analysis and issuetracking using JIRA Training to work as in embedded tester and Involved in the full test life cycle: requirements analysis, definition of test more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Senitor Associates Limited
the first point of contact for client support inquiries. Quickly diagnose and resolve technical issues. Escalate complex problems to senior technical staff. Maintain accurate issuetracking and documentation. Deliver high-quality customer service and follow-up. Requirements: 2 years experience in IT support or a helpdesk role. Strong more »
Bootstrap. Experience in website configuration and hosting is a plus. A deep understanding of software development practices, frameworks, version control systems (e.g., Git), and issuetracking tools (e.g., Jira). A strong grasp of quality assurance practices and a commitment to high coding and documentation standards. Exceptional problem more »