Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Senitor Associates Limited
the first point of contact for client support inquiries. Quickly diagnose and resolve technical issues. Escalate complex problems to senior technical staff. Maintain accurate issuetracking and documentation. Deliver high-quality customer service and follow-up. Requirements: 2 years experience in IT support or a helpdesk role. Strong more »
Kettering, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Connexa
cannot be met. Apply past project experience and industry knowledge to challenge designs for more suitable solutions, utilizing the agreed change control mechanism. Utilize issuetracking systems (currently Jira) to report software faults in core package software. Employ company-provided development tools and computer systems for the role. more »
of iOS. - Experience of working in anorganisation with a wired/wireless network infrastructure. - Google Workspace, - Experience of using iPads. - Experience using helpdesk or issuetracking systems. For more information, please contact Kirsty Giles at Pure Resourcing Solutions more »
