a robust Continuous Deployment and Integration Pipeline to streamline operations. Ensure the seamless operation of essential MODCloud Software as a Service (SaaS) applications, including JIRA, Confluence, and Sharepoint. Foster knowledge transfer by upskilling Crown Servants and providing exceptional handover documentation and processes. To excel in this role, you will … qualifications will further strengthen your candidacy: Experience working with other public cloud platforms such as Azure or AWS. Familiarity with project management tools like Jira and Confluence. Working knowledge of Oracle Cloud PaaS services, including Oracle Autonomous Database and Logging Analytics. The ability to develop serverless functions within the more »
good understanding of ITSM tooling and work between teams to optimise and drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes (Incident Management, Request Fulfilment, Change Request as a minimum). … As Is' process status (Incident/Request Fulfilment/Change control). 2. Work with Customer Engagement to understand project milestones/objectives with JIRA Service Management. 3. Work with all stakeholders to develop processes and ITSM tooling. 4. Assist Change Management with 'as is' and 'to be' processes more »
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
Intuition IT Solutions Ltd
Container Engine for Kubernetes (OKE). Experience working with other public cloud platforms such as Azure or AWS. Familiarity with project management tools like Jira and Confluence. Working knowledge of Oracle Cloud PaaS services, including Oracle Autonomous Database and Logging Analytics. The ability to develop serverless functions within the more »
who is: Enthusiastic and motivated to lead a team towards success. Experienced in leading teams and working within a service desk environment. Proficient in JIRA with the ability to set up processes, portals, and automations. Skilled in reporting and identifying common trends in issues raised using JIRA. Knowledgeable in … UML (Lucid, draw IO, Visio) for diagramming and process visualisation. Key Experience Required: Leading a team in a service desk environment. Proficiency in JIRA, including setting up processes, portals, and automations, as well as reporting and trend analysis. Experience in triage processes, documentation, and updating runbooks. Familiarity with manual more »
with collaboration with principal members of staff. Provide support on test systems around software and hardware applications. Manage defect detection, tracking and resolution through JIRA and integrated toolchains. Present reports and findings to the engineering team, management, and external customers. Write clear technical reports, including test strategies, test plans more »
Swindon, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
problems and excellent attention to detail Work under pressure and to deadlines Continuous Service Improvement mindset BI Tools – Ideally Power BI or EazyBI - Desirable Jira/Jira Service Desk/Confluence - Desirable Excel Duties will include the following: Assisting in Problem Management investigations with technical subject matter experts more »
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
Redhat Linux/Rocky 8 Web Layer experience such as Apache, Tomcat Shell Scripting/BASH, Python - Knowledge of scripts for automation Git, Bitbucket, Jira, Azure DevOps/TFS Appreciation for security (standard methodology and tools) System and problem management tools It would be great if you had: SQL more »
as needed, training new functionality to the HR population. Production and maintenance of system documentation (e.g. workbooks, training documentation, change control systems such as JIRA, etc.). Apply understanding of assigned business processes to identify gaps and propose continuous improvement measures. To be involved in the operational project team more »
SC Security Clearance. Substantial experience in product ownership and associated transferable skills. Participation in initiatives involving UK Government projects. Familiarity with tools such as Jira, Confluence, and Cherwell would provide added value. Offer Training Development plan Pension, Healthcare, Life assurance, Private medical Other great benefits How to Apply: In more »
the UK Public Sector. Delivering in Agile (SAFE4) and Waterfall projects. Large Virtualisation infrastructure environments that operate at scale. Knowledge of The Atlassian toolset (JIRA and Confluence) to record and document work. Networking certification, CCNA (Cisco Certified Network Associate), VMware Network Virtualisation (NSX-DC) or similar. A Computer Science more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Mainstay IT
the Product Backlog The successful the Product Owner will have: Strong experience with VDI and CWE Experience working with agile methodology. Experienced working with Jira Eligibility for SC clearance This is a fantastic opportunity for a Product Owner to help develop a new product for this organisation. This role more »