ITSupport Analyst - Entry Level/Junior Position - Derby Fantastic opportunity for someone looking for their first opportunity in ITSupport! Salary up to 25k plus excellent benefits The role will be on-site near Derby, your own transport is required for this role (limited … desk team, you will play a key part in providing an excellent level of customer service to internal users who need assistance with their IT Hardware & Software. Working with the wider team, you will be responsible for providing initial technical support for any IT related issues. Ideally … you will have a real passion to work in IT, particularly supporting end users - since there is excellent opportunities for career progression in the business. Excellent communication skills, both verbal and written, are crucial for this role - since you will respond to users via email and phone. Training will more »
Rugeley, Upper Longdon, Staffordshire, United Kingdom
Solo Search Ltd
Position: JuniorITSupport Analyst Suitable for: Junior C# Developer or 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# programming would … depending on experience Please note that unfortunately, our client is unable to offer sponsorship Our client, a niche software provider, is looking for a JuniorITSupport Analyst to join their Service Delivery team. The main responsibilities of the role would include incident logging and management, problem … solving, liaising with customers, programmers and database managers. JuniorITSupport Analyst - Essential skills: Approx 6 months+ experience as Application Support Analyst, 1st Line Support Analyst, Software Support Analyst OR JuniorITSupport Analyst OR IT Graduate (ideally with some more »
Sutton Coldfield, West Midlands, West Midlands (County), United Kingdom
Michael Page
A JuniorITSupport role is now available for a passionate tech enthusiast looking to kick-start their career in the industrial/manufacturing sector. The candidate will have the opportunity to work in a supportive team providing essential technical support across the company. Client Details … they have carved a niche for themselves with their innovation and quality products. They are recognised for their strong commitment to staff development. Description JuniorITSupport analyst - Sutton Coldfield Provide first-level contact and convey resolutions to user issues Properly escalate unresolved queries to the next … level of support Document knowledge in the form of knowledge base tech notes and articles Walk customers through problem-solving processes Preserve and grow knowledge of help desk procedures, products and services Ensure proper recording, documentation and closure of trouble tickets Follow-up and update customer status and information more »
Stamford, Essendine, Rutland, United Kingdom Hybrid / WFH Options
ACS Staffing Solutions
Junior/Trainee ITSupport/Technical Support Stamford £23,500 (£12.91 per hour) plus benefits Are you a tech enthusiast who is looking for an opportunity to use your knowledge to resolve customer issues and solve problems? We have a great opportunity for a Junior/Trainee ITSupport/Technical Support candidate to join our Client's growing business. You will be responsible for handling technical support queries from customers, remotely investigating IT issues and trying to resolve software problems. Who are we looking for: Great customer service … skills Good IT knowledge with an interest in technical systems A strong work ethic, happy to work in a team environment You may be working in a Technical Support Agent or ITSupport role at present and are looking for a change. You may be working more »