9 Contract Knowledge Management Jobs

point of contact for ICT's customers and providing first level ICT Support. The role will include: Telephone Call and Live Chat Handling Incident Management Service Request Management Problem Management Knowledge Management Service Asset and Configuration Management First Level remote support Providing excellent customer more »

Job summary Speciality: Evaluation/Records Management Salary: £28,407 - £34,581 per annum The opportunity has arisen for an Information, Records & Evaluation Support Officer to work within the Evaluation Team, as part of an upcoming trust wide records and knowledge management project. This is a full … home will be available. We are seeking a detail-oriented and organised person to help us migrate records and information from our existing document management system to a new system, to support the delivery of a large-scale records and information improvement and migration project. You will be part … of the Evaluation Team, working closely with the trust's Knowledge Manager in the delivery of the 3-year project. Alongside this, you will work to support the Evaluation Team, assisting in the administration and analysis. As part of the project and the evaluation team, you will have opportunities more »

Service Designer- Higher Education- Service Management-ITIL Service Designer with experience of redesigning new services, journeys, and supporting workflows and processes is urgently needed to support our higher education client on the implementation of a new Enterprise Service Management platform. The Service Designer will be tasked with redesigning … service management services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service Designer- Higher Education- Service Management-ITIL- Essential Experience Knowledge of service architecture and design of … services are joined up into end-to-end journeys and value streams. Experience of performing a service design role within an enterprise wide service management environment within Education or public sector or similar complex environment. Awareness of ITSM practices, and experience of enterprise service management practice Ability to more »

decisions about target selection for drug discovery. OT is a shared initiative between the European Bioinformatics Institute (EMBL-EBI), a global leader in the management, integration and analysis of public domain life science data; world-leading pharmaceutical companies GSK, Sanofi, Bristol Myers Squibb, Pfizer and Genentech; and the Wellcome … the capabilities of our platform towards LLM integration using open-source frameworks. The project aims to improve on extraction, representation, and usage of scientific knowledge, and present this knowledge to platform users in a user-friendly way. The central aims of the role we describe below will be … extending knowledge representation capabilities of the Open Targets platform towards custom knowledge graphs, and 2) interfacing with knowledge extraction and knowledge usage teams to ensure effective knowledge representations for any given task. Your role We are seeking a highly skilled and motivated Research Software Engineer more »

process methods used within the HTRC, they drive best practice and continuous improvement into their process area whilst acting as a central point for knowledge management and communication across the HTRC and externally with suppliers, customers and partners. They also play a key role in supporting and liaising … and reliable equipment and processes. Person Specification We are looking for a candidate who: Degree qualified or demonstrate equivalent technical capability based on practical knowledge and experience Have sound understanding of manufacturing engineering and component engineering principles Ideally demonstrate technical knowledge of turbine components and/or process … knowledge associated with investment casting and/or machining of turbine components Have experience with some of the following: CNC Milling. Machining of metallic materials. Be equipped with a strong functional skill set (problem solving, programme management, change control, risk management and budgetary control) For further information more »

you think you have the ability to work in a challenging but equally rewarding NHS IT environment? With your strong technical experience and a knowledge of our Trust, you will develop within this role to ensure you can provide desktop/telephony support to all employees. If that appeals … directly with the customer. You must be proficient in providing 1st line support across the End User Compute estate and also 1st line support knowledge of Networks, Servers, mobile technology. This post is one of a number at this level and will provide support to users at all Trust … to help improve the service, guided in your development and progression, supported in all aspects of your role by your team as well as management, and truly valued as a member of the team. If you think this sounds like the right role for you then apply now to more »

decisions about target selection for drug discovery. OT is a shared initiative between the European Bioinformatics Institute (EMBL-EBI), a global leader in the management, integration and analysis of public domain life science data; world-leading pharmaceutical companies GSK, Sanofi, Bristol Myers Squibb, Pfizer and Genentech; and the Wellcome … the capabilities of our platform towards LLM integration using open-source frameworks. The project aims to improve on extraction, representation, and usage of scientific knowledge, and present this knowledge to platform users in a user-friendly way. The central aims of the role we describe below will be … connecting the collected knowledge to an interface that can be queried using natural language, and 2) ensuring that the behaviours of the LLMs are consistent and adequate. Your role We are seeking a highly skilled and motivated Research Software Engineer with expertise in Python and Large Language Model (LLM more »

first point of contact. What I'll be doing - your accountabilities Skills required for the job * Highly professional customer service interactions * Create and maintain knowledge management * Close the loop with escalations and complaints * Complete up to 2nd line diagnostics including but not exclusive to router diagnostics * Provide SME … Excellent customer service skills * Excellent IT literacy * Capability to achieve Cisco accreditations * Ability to resolve issues in a timely fashion but also to update knowledge/questions for the rest of the team * Proactively manage customer interactions and escalate as appropriate * Own and resolve of complex customer issues with … little management support * Display role model behaviours within the roles and responsibilities of your role People accountabilities Experience you would be expected to have We expect any candidates to evidence the ability to work in line with the BT Values: * Personal -We come across as human beings. We show more »

Experienced using SIEM platforms and development of use cases. In addition, experience with Splunk core enterprise, enterprise security experience from both an engineering and knowledge management perspective. Extensive experience with log aggregation, building use cases, validating false positives, sys log collectors. Provide solution support to the implementation of more »