1 to 25 of 92 Permanent Knowledge Management Jobs

Knowledge Management Specialist Job Overview: The Knowledge Management Specialist is a new and evolving role within our organisation, offering the successful candidate a unique opportunity to make the position their own. This role is central to the creation, management, and evolution of our knowledge management tool, SharePoint. The specialist will be pivotal in identifying opportunities to enhance the capture and management of information and documents, defining and implementing effective ways of working, managing the transition into operational status, and ensuring that SharePoint is utilized to its full potential to support both … Online, Office 365, and other relevant platforms. Identify Opportunities: Proactively identify short-term and long-term opportunities to improve information and document capture and management processes. Change Management: Define new ways of working and manage the effective transition of these changes into daily operations. Configuration Management: Ensure more »

Knowledge Management & Communications Manager Full Time or Part Time Considered London/Hybrid As our new Knowledge Management and Communications Manager you will be ensuring that we deliver an exceptional experience for our call centre colleagues. In order for our teams to support our customers in … a pivotal role in communicating and delivering content to them. You will collaborate with key stakeholders and be the subject matter expert of the knowledge management system, taking the lead on reviewing and building content that supports our colleagues to serve our customers and promote best practice communication … other; as part of our Operational Development team, you would typically come together once a month in London or Kent. Role Responsibility As our Knowledge Management & Communications Manager you will be responsible for developing and implementing knowledge management strategies that align with organisational goals and objectives. more »

Location: Saudi Arabia (Must be willing to relocate and work in Saudi) Overview We are currently seeking a Manufacturing Knowledge Management Consultant to play a pivotal role in Global Manufacturing Excellence (GME) organizations to lead GME’s Global Knowledge Management initiatives. Your primary role will be … to oversee the establishment of a Knowledge Hub and drive continuous improvement through expertise sharing across +75 Communities of Practice (CoPs) management and administration in line with globally recognized best-in-class International Oil Companies (IOCs) knowledge management best practices. Minimum Requirements Must have a Degree … in Engineering, Knowledge Management or a related field. Must have a minimum of 15 years experienced leading knowledge initiatives within manufacturing. Expertise in knowledge engineering, expertise mapping and learning systems is essential. Must have a proven ability to institutionalize continuous improvement culture. Must have a track more »

Location: Saudi Arabia (Must be willing to relocate and work in Saudi) Overview We are currently seeking a Manufacturing Knowledge Management Consultant to play a pivotal role in Global Manufacturing Excellence (GME) organizations to lead GME’s Global Knowledge Management initiatives. Your primary role will be … to oversee the establishment of a Knowledge Hub and drive continuous improvement through expertise sharing across +75 Communities of Practice (CoPs) management and administration in line with globally recognized best-in-class International Oil Companies (IOCs) knowledge management best practices. Minimum Requirements Must have a Degree … in Engineering, Knowledge Management or a related field. Must have a minimum of 15 years experienced leading knowledge initiatives within manufacturing. Expertise in knowledge engineering, expertise mapping and learning systems is essential. Must have a proven ability to institutionalize continuous improvement culture. Must have a track more »

product. Solutions Solution Development: Collaborate closely with the Solutions Specialist to make sure our proposed solutions fit what the client needs. Use their technical knowledge to help create strong bids that show why our solutions are the best choice. Collaborating Content Research: Collaborate with the proposition lead to leveraging … effectiveness. Collaboration: Collaborate with cross-functional teams, including Sales, Marketing, Legal, and Subject Matter Experts, to gather input and insights for bid responses. Bid Management Deadline Management: Manage bid timelines, ensuring that all content is completed, reviewed, and submitted within specified deadlines. Continuous Improvement: Collect feedback and insights … from bid outcomes to continuously improve bid content, processes, and win rates, feeding these into our Knowledge Management system. Quality Assurance: Ensure that all bid content meets the highest standards of quality, compliance, and accuracy. Knowledge Management: Ensuring all bid responses and feedback are recorded in more »

advocating Equity, Diversity and Inclusion. The Opportunity A fantastic opportunity has arisen to join our highly skilled and dynamic function as the Improvement and Knowledge Management lead, offering you a stimulating and rewarding role to drive our functional excellence! You will be responsible for empowering Electronic Engineering to … key knowledge. You will lead and support individuals, groups and the Function through process and cultural change as required. By owning the improvement and knowledge management strategy for the Function, you will capture, plan, coordinate and manage the delivery of the improvement and knowledge management plans. … international environment, this is a fantastic opportunity to broaden your expertise and play an important role in the delivery of our products. Experience needed Knowledge of improvement and knowledge management techniques, such as Six Sigma and Kaizen. Experience of developing, agreeing and deploying strategic plans. Experience of more »

will be responsible for ensuring smooth service delivery and customer satisfaction. The main duties of the Service Delivery Manager will include setting up incident management and high-severity incident management processes, ensuring team compliance, scheduling regular meetings, ensuring governance and controlled change management, analyzing incident trends, and … providing continuous improvements. Responsibilities: Provide Level 3 (L3) support 24/7 for technical issues within the IT infrastructure. Setting up the incident management and high-severity incident management process. Ensuring the team stays compliant with all relevant processes and regulations. Scheduling and conducting all necessary regular meetings … Mon to Fri, and from 18:00 Fri to 08:00 Monday (i.e. the weekend) on a rota basis. Managing Major/Minor Incident Management (MIMs) including attending MIM meetings and following the incident management processes. Managing Problem Management, Knowledge management and Change Management more »

one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Problem Management: Lead the problem management process in accordance with ITIL standards, ensuring that all problems are logged, tracked, and resolved in a timely manner. … Incident Management Liaison: Work closely with the incident management team to identify recurring incidents and potential problems. Root Cause Analysis: Conduct root cause analysis of major incidents and establish procedures to prevent recurrence. Preventive Measures: Develop preventive measures and documentation to reduce the impact of incidents that cannot … be prevented. Change Management: Collaborate with the change management team to implement fixes through the appropriate procedures. Knowledge Management: Contribute to the knowledge management process by ensuring that known errors and workarounds are documented and accessible to relevant stakeholders. Trend Analysis: Perform trend analysis more »

works with the technical teams to monitor SLA performance, manage incident quality and compliance, change process, patching co-ordination and scheduling, problem identification and management, knowledge management and service reporting. The ITSM Service Manager will oversee these functions with the support of a small team and report … role involves the following: Manage the ITSM Quality team and the outputs of that team and be responsible for reporting to the Customer Experience Management teams. Help develop strong processes so that in scope areas are managed and measured to meaningful KPI’s and SLA’s. Technical Competencies: Whilst …/Networks Business Competencies: Strong understanding of ITIL processes - advanced ITIL qualification would be desirable but not essential Experience of Problem, Incident and Change Management, analyzing incident trends, raising problem records, working with technical teams. Experience of Major Incident Management with the ability to work under pressure, engage more »

us for an exciting opportunity to transform the R&D landscape for the second largest animal health company through digital products! Product Ownership Capability – Knowledge Management: Knowledge Management at Elanco is defined as organizing, using, and sharing collective knowledge for decision-making You will be … in an agile development environment. Strong technical aptitude and experience as a software development engineer. Proficiency in agile methodologies and practices. Experience in vendor management, collaborating with external partners to deliver high-quality products. Strong business acumen and the ability to align product strategies with overall business objectives. A … Empathy and a user-focused approach to product development. Adaptability and flexibility to thrive in a dynamic and fast-paced environment. In-depth domain knowledge in the animal health industry (preferred). Note: This job description is intended to provide a general overview of the responsibilities and requirements of more »

that queries are dealt with promptly and efficiently such that we are responsive, reliable and easy to deal with. • Ownership of the team service management tool measure compliance to its utilisation • Lead in the coordination, development and delivery of e-learning and training programmes to aid roll out of … where necessary provide basic training in utilising them. • Take ownership of escalations through to resolution • Escalate to Reporting Manager where needed. • Utilising the Service Management tool to manage and record incident reports to resolution. • Ensure a seamless resolution of issues by engaging with Business Services team to maximise first … up with respective owners. • Track trends and obtain insights around common user issues to improve overall service experiences. • Provide recommendations for new or existing knowledge articles to be developed which will assist in maximizing first time fix rates and or new reports • Act as a reference point for reporting more »

the world's most recognizable and innovative organisations. Job Description Astreya is looking for an experienced IT Technical Support Generalist with experience in inventory management to join our services team. You will work to support Astreya’s ever-expanding customer base and ensure support results in consistently high-quality … with industry best practices and the willingness to go above and beyond for our clients. Responsibilities: Setup and configuration of all MAC OS, PCs Knowledge in zero-touch deployment for MACs and PC Experience with JAMF self-service management and command-line Imaging and reimaging of MAC Laptops … resolved within the SLA. Proactively communicate to your supervisor when you encounter errors in documented support procedures. Track IT assets and follow the inventory management guidelines Desktops, Laptops, Tablets, and other peripheral equipment Adhere to incident management, problem management, change management, and knowledge management more »

WHAT YOU'LL DO BCG is a general management consulting firm, widely regarded as a global leader in business strategy consulting. The firm has built its worldwide practice on intellectual leadership and has helped change the way many corporations approach, and engage in, competition. BCG is a privately owned … firm with 90+ offices in 50+ countries. The Global Services function provides professional management services to the firm, including the central operations of finance, information technology, risk, legal, operations and human resources. PSG is a blend of finance and human resources functions that primarily serves and supports the BCG … an example, this individual may take on responsibilities such as: * * Supporting subject matter experts in maintaining robust, updated reference materials on PSG’s internal knowledge management system (PSG Portal, SharePoint Online) * Gathering, collating, and analyzing data to manage risks and ensure an optimal MDP experience of MDPartnerPortal content more »

Knowledge and Learning Manager £44,000 per year Full-time, 35 hours per week Permanent contract Based in London/home and flexible working Our client empowers people with the reading and writing skills they need to succeed in life. Together they're helping people change their stories. You … could join them in this key role, leading knowledge management and learning across the charity. What youll be doing This role is at the heart of the charity, responsible for harnessing and developing our clients organisational knowledge and using this to support learning, insight and connection across … a culture of curiosity across the organisation. This will include responsibility for the delivery of the learning and development strategy, and the planning and management of three staff away days per year. These days are important moments for the whole organisation to come together to focus on their mission more »

GENERAL DESCRIPTION Working on a specified project, the Senior Document Control Coordinator will maintain the Project’s Electronic Document Management System (EDMS) Viewpoint and Business Collaborator and project Document procedures. The Senior Document Control Coordinator will be central to all the Project’s information and documentation activities and support … management of documentation with key contractors and external parties. Senior Document Control Coordinator will support knowledge management both on the project and within the Document Control team. MAIN ACCOUNTABILITIES The Senior Document Control Coordinator will be responsible for: Administering project procedures. Conducting thorough Quality checks on Contractor … documentation along with Master Document Register reviews Coordination and use of Viewpoint and Business Collaborator for: o Creation and management of Document approval workflows. o Management of system access permissions. o Management of contractors and external parties within the EDMS. o Managing incoming and outgoing document correspondence more »

all solutions being implemented. Stay up-to-date with the latest industry trends and technologies to continuously improve technical skills and knowledge. Perform Incident management in terms of: Major/Minor Incidents Root Causes Resolutions Improvement actions/Problems management Knowledge management Requirements: Bachelor's degree … Demonstrated ability to work effectively within a team environment. Strong attention to detail and ability to multitask. Preferred Qualifications: Previous experience in L3 support. Knowledge of other programming languages and technologies. Experience with Agile development methodologies. Relevant certifications in .NET Framework and related technologies. ITIL certification will be highly more »

for customers, investigating and analyzing complex customer scenarios, and providing innovative solutions for their needs. The role may include other responsibilities such as team knowledge management, and KPI analysis, amongst others. What you’ll do: Have end-to-end responsibility for solving L2 cases under defined SLAs In … Product on permanent solutions and fixes Proactively identify critical points of failure, raise flags & escalate issues that are of an urgent nature Responsible for knowledge management, training content, and playbooks for all Support Tiers Work closely with Professional Services experts and Customer Success Managers to prioritize issues, communicate more »

January 2021.. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and … in Life Sciences. Skills & Experience: Must have worked within Pharmaceutical or Medical Device companies, either directly or as a Consultant Demonstrable experience of applying knowledge of business processes, tools, and ways of working in one or more of the following Commercial areas of Life Sciences: Digital Marketing Exposure to … Digital Marketing set up Channel Strategy Campaign Management Performance metrics KPI/ROI Commercial Business Analytics KPI identification & definition Good understanding of Customer Data Management, Master Data Management and empirical ways of implementing them Sales Operations experience and well versed with one or more of the following more »

draw on your engineering background and product lifecycle awareness to progress a variety of NPI projects. With sound experience in technical working and risk management and committed to development of own skills and professional network. You will utilise good communication skills to confidently engage with a wide variety of … against agreed Schedule and Cost Objectives Implementation and Execution of Cost and Schedule Control: NRC Planning, Tracking/Control and Reporting through Earned Value Management Support Chief Engineer in the Execution of Program Risk Management by identifying Technical Risks and determining associated Mitigation Actions Initiating Corrective Measures in … Provides input to the internal Change Control Process, supporting the Chief Engineer in the Customer Change Control Board Process Providing day-to-day Operational Management to the Engineering Project Team Management of Engineering Resource and Equipment Requirements including: - Timely Indication of Changes in the Requirements affecting Demand in more »

organisation who are looking to recruit a candidate with experience as a Sales Operation Administrator. You will have experience of working vendors and vendor management, negotiating food contracts in commodities trading particularly trading of grain. For this position the Client would like to meet candidates with at least … business processes of LDNPA, working with the relevant sales staff, administrative staff, corporate departments including LPC, logistics division, accounting & finance etc. To impart her knowledge and experience of internal systems such as ECC, SAP module, PRISM, STC, MGM etc. to other administrative staff to improve operational efficiency and accuracy. … To educate new administrative staff and junior administrative staff As a senior staff in the department to show leadership and improve teamwork. Archive information management of LDNPA, including archives and records management in case of an internal audit to ensure knowledge management and transfer among the more »

organisation who are looking to recruit a candidate with experience as a Sales Operation Administrator. You will have experience of working vendors and vendor management, negotiating food contracts in commodities trading particularly trading of grain. For this position the Client would like to meet candidates with at least … business processes of LDNPA, working with the relevant sales staff, administrative staff, corporate departments including LPC, logistics division, accounting & finance etc. To impart her knowledge and experience of internal systems such as ECC, SAP module, PRISM, STC, MGM etc. to other administrative staff to improve operational efficiency and accuracy. … To educate new administrative staff and junior administrative staff As a senior staff in the department to show leadership and improve teamwork. Archive information management of LDNPA, including archives and records management in case of an internal audit to ensure knowledge management and transfer among the more »

users in the Enterprise and/or long-standing problems. Great emphasis will be given to creating documentation in all formats to populate a knowledge management system. The goal of the position is to help IT Client Services achieve the highest level of customer satisfaction through timely and … efficient problem resolution. Essential - 5 years of experience providing Tier 2/Tier 3 support for IT systems in both hardware and software. - Build Knowledge using technical write ups for the purpose of helping teams in all territories to resolve issues quickly and efficiently. - 5-year experience deploying software … deployment of mobile devices such as the entire line of Apple products, and Android within an Enterprise environment. - 2-year experience in Critical Incident Management including communication and resolution management (i.e. work around, or change management) - 1-year experience with vendor management or 3rd party supplier more »

within the relevant parts of our organisation to support efficient content creation and management. The role will suit someone who is experienced in Bid Management, Bid Writing or knowledge management, or who has previous IT industry experience and a strong understanding of Computacenter propositions and services; you … sales content for similar organisations. Strong written and oral communications skills. Ability to prioritise workload independently, with strong organisational and planning abilities. Strong stakeholder management skills. Native-level English language. Excellent time management skills. Desirable: knowledge and experience within the IT industry. Desirable: proficiency in French and …/or German language. Desirable: experience in using Responsive/RFPIO response management software. more »

within the relevant parts of our organisation to support efficient content creation and management. The role will suit someone who is experienced in Bid Management, Bid Writing or knowledge management, or who has previous IT industry experience and a strong understanding of Computacenter propositions and services; you … sales content for similar organisations. Strong written and oral communications skills. Ability to prioritise workload independently, with strong organisational and planning abilities. Strong stakeholder management skills. Native-level English language. Excellent time management skills. Desirable: knowledge and experience within the IT industry. Desirable: proficiency in French and …/or German language. Desirable: experience in using Responsive/RFPIO response management software. JBRP1_UKTJ more »

of contacts Identify customers’ digital maturity level through a consultative approach, acquire business requirements, and prepare solution proposals Manage all sales leads using sales management tools Engage Customer Success and Solutions departments to ensure validity of all sales proposals, scope of work and customer requirements, pricing, planning of projects … work with Customer Success to hand over all signed-off customers in preparation for the delivery of services, customer enablement and on-going account management Proactively attend and participate in periodic company/team meetings to provide pipeline and revenue forecast updates, provide updates and obtain health check updates … on other matters including state of business, escalation updates, opportunity discoveries and executions Product Enablement and Knowledge Management Acquire knowledge and maintain certification for all relevant marketing technologies Conduct product demonstration of the marketing technologies and/or other FiveStones products and services What do you need more »