1 to 25 of 75 Knowledge Management Jobs in England

will involve managing cases, incidents and service requests, and also handling communication with the users regarding. Key Responsibilities Capturing resolution information and feeding into Knowledge Management Routing Incidents to support specialist groups when needed Analysing for correct prioritisation, classification and providing support to 1st Line teams Providing ownership … Incident progress Ensure data protection process rules are abided to at all times. To act on any other reasonable request from a manager. Skills, Knowledge and Expertise Interpersonal skills, such as telephony skills, communication skills, active listening and customer care training Business awareness: specific knowledge of the organizations … diagnosis skills Support tools and techniques Awareness training and tutorials in new systems and technologies, prior to their introduction Processes and procedures (Incident, Change , Knowledge and Problem) Wider overview of ITSM processes and procedures Customer service experience must be customer focussed with excellent communication skills and happy to be more »

January 2021. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and … in Life Sciences. Skills & Experience: Must have worked within Pharmaceutical or Medical Device companies, either directly or as a Consultant Demonstrable experience of applying knowledge of business processes, tools, and ways of working in one or more of the following Commercial areas of Life Sciences: Digital Marketing Exposure to … Digital Marketing set up Channel Strategy Campaign Management Performance metrics KPI/ROI Commercial Business Analytics KPI identification & definition Good understanding of Customer Data Management, Master Data Management and empirical ways of implementing them Sales Operations experience and well versed with one or more of the following more »

the best customer service and outcome is given? This could be you! Youll be great in this role if you have: Strong motor insurance knowledge Good attention to detail A drive for continuous improvement Heres a glimpse of what we can offer: Generous starting salary of … to any ad hoc projects or policy updates as required Our most valuable asset is you, youll be responsible for your personal development and knowledge management, updating 121/appraisal documentation within required timeframes Your experience: Providing coaching to employees Working in a quality assurance environment including risk … and controls principles, focusing on customer outcomes Problem solving and continuous improvement principles Data analysis and translation of management information to tangible actions Private motor vehicle insurance industry, ideally in both policy and claims environments Working in a financial services regulated environment Sound knowledge of insurance policy and more »

draw on your engineering background and product lifecycle awareness to progress a variety of NPI projects. With sound experience in technical working and risk management and committed to development of own skills and professional network. You will utilise good communication skills to confidently engage with a wide variety of … against agreed Schedule and Cost Objectives Implementation and Execution of Cost and Schedule Control: NRC Planning, Tracking/Control and Reporting through Earned Value Management Support Chief Engineer in the Execution of Program Risk Management by identifying Technical Risks and determining associated Mitigation Actions Initiating Corrective Measures in … Provides input to the internal Change Control Process, supporting the Chief Engineer in the Customer Change Control Board Process Providing day-to-day Operational Management to the Engineering Project Team Management of Engineering Resource and Equipment Requirements including: - Timely Indication of Changes in the Requirements affecting Demand in more »

and deliver internal and external content, support the co-ordination of our regional accounts, support bid pre-positioning & research and support the development and management of our client relationships. Your work environment BAM operates a flexible working policy Your mission Work with the regional pre-construction team as required … studies, presentations and proposal documents Assist with creating and distributing prepositioning documentation Providing support and assistance to bids as required, cascading prepositioning strategy and knowledge Liaise with the project and pre-construction teams to capture social media updates to feed into our corporate accounts Engage with our project teams … to produce high quality case studies and collate evidence data to contribute to our central Knowledge Management System Helping to identify and source evidence across the Region including setting up and managing a Sharepoint space for each project to capture and collate evidence throughout the project lifecycle Maintain more »

of Leeds to recruit an IT Process Lead. This is a business-critical role which will be a key component of the IT Service Management team and prove pivotal in achieving the wider university strategy. The university has set out an ambitious plan to enhance student education, research, and … is an incredibly exciting role and unique opportunity for someone to drive significant, enterprise wide culture change and in doing so ensure that invaluable knowledge is readily available for all users across the university using cutting edge technology such as ServiceNow and AI Chatbots. Experience of interest: Experience maintaining … knowledge management process; Developing a short, medium and long term strategy encompassing knowledge management and the delivery of this; Engaging key stakeholders to demonstrate the importance and value of robust knowledge management practices; Experience with the setup, development, and maintenance of a Service Knowledge more »

AWE is currently recruiting for a Knowledge Management Specialist About the team: The Warhead Engineering Services Group, provides the enabling technical, operational and people based services, processes and tools into Warhead Engineering and is the home of some special projects Role : Knowledge Management Specialist Location : Reading more »

of contacts Identify customers’ digital maturity level through a consultative approach, acquire business requirements, and prepare solution proposals Manage all sales leads using sales management tools Engage Customer Success and Solutions departments to ensure validity of all sales proposals, scope of work and customer requirements, pricing, planning of projects … work with Customer Success to hand over all signed-off customers in preparation for the delivery of services, customer enablement and on-going account management Proactively attend and participate in periodic company/team meetings to provide pipeline and revenue forecast updates, provide updates and obtain health check updates … on other matters including state of business, escalation updates, opportunity discoveries and executions Product Enablement and Knowledge Management Acquire knowledge and maintain certification for all relevant marketing technologies Conduct product demonstration of the marketing technologies and/or other FiveStones products and services What do you need more »

our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of … Work on L2 and L3 incidents and report progress Update systems with progress on incidents Work with third parties to resolve incidents Update config management and knowledge management databases Support path to live release management and deployment Required Technical and Professional Expertise Supports the global foundation more »

be working with Procore, and full training will be provided if you don't yet have experience with this system. Specific responsibilities include: Document management Supporting Procore adoption and use throughout the company Knowledge Management You'll be joining a friendly and sociable team, working in a … essential that you live within commuting distance of Harlow - hybrid working of up to 2 days per week from home is possible. About you Knowledge of industry standards and best practices related to document control. Proven experience as a Document Administrator or Controller in the construction industry. Strong attention more »

Development Manager £42,750 pa plus benefits Milton Keynes, with 25% travel Do you have proven experience of the assessment, design and project cycle management for multi-sector programmes in large, complex settings, plus a track record of acquiring successful institutional funding from bilateral and multilateral donors? Then my … global partnership that’s busy building brighter futures for vulnerable children. About the role A key member of WVUK’s Humanitarian & International Programmes (HIP) management team, you’ll lead the unit that’s responsible for acquiring around £35m of institutional donor funding (grants & contracts) each year, as well as … cultures and religious contexts. Proactive and creative in improving existing processes and developing new ones to improve efficiency and effectiveness, you’re adept at knowledge management within a demanding team environment and used to line managing and training, mentoring or capacity building a team. You’re an excellent more »

looking for people who are comfortable in challenging the norm so we can get truly diverse thinking when solving problems and not just senior management making decisions we really believe in empowerment. The Role We are recruiting for a new Capture and Bid Manager to growing our growing sales … for proposals (RFPs) . Solution Development : Workshopping solutions with SMEs, translating SOR and client business outcomes into compelling consultancy and software solutions . Bid Management : Managing the entire bid process from start to finish, including creating bid schedules, assigning tasks to team members, ensuring adherence to deadlines, and overseeing … the quality of writing. Relationship Management : Building and maintaining relationships industry partners, contractors, and other stakeholders involved in the bid process. This may include attending industry events, networking, and conducting meetings with key decision-makers. Opportunity Identification: Identifying potential business opportunities that align with the company's capabilities, goals more »

business and technical requirements and the ability to bridge the gap between the two Full project life-cycle experience Business Analysis experience - with demonstrable knowledge of different project life cycles: waterfall, agile; with hands on experience in agile (Scrum) Experience of working in matrix environment and able to provide … and winning trust of relevant business/IT stakeholders Previous experience of working in a similar capacity in other Consultancy or Insurance Industry Excellent knowledge in London Market insurance covering both Lloyds & Company market, up to date with Blueprint-2 market initiative, London Market messages, ACORD, ECF2, Subscription risk … processing, Premium management, Premium & Claims settlements, Delegated Authority business, Prop & Non-Prop Treaty processing, Statutory Reporting. Personal Attributes: A best practice practitioner Business Analyst (BA), with outstanding full project lifecycle Business Analysis skills Able to work on simultaneous projects Comfortable working in a team, building strong relationships with clients more »

and search techniques and share key findings with the team. Collaborate with cross-functional teams such as Kennedys IQ and business services, including marketing, knowledge management and information services; to align data analytics with business goals and objectives. Required experience Proven working experience in a research role. Legal … investigative and research skills. Strong analytical skills to be able to evaluate complex data, identify trends and draw conclusions from the data. Solid project management activities such as planning, scheduling, and monitoring project progress. Ability to manage multiple tasks and prioritise workloads effectively. The ability to select appropriate resources more »

Location: Saudi Arabia (Must be willing to relocate and work in Saudi) Overview We are currently seeking a Manufacturing Knowledge Management Consultant to play a pivotal role in Global Manufacturing Excellence (GME) organizations to lead GME’s Global Knowledge Management initiatives. Your primary role will be … to oversee the establishment of a Knowledge Hub and drive continuous improvement through expertise sharing across +75 Communities of Practice (CoPs) management and administration in line with globally recognized best-in-class International Oil Companies (IOCs) knowledge management best practices. Minimum Requirements Must have a Degree … in Engineering, Knowledge Management or a related field. Must have a minimum of 15 years experienced leading knowledge initiatives within manufacturing. Expertise in knowledge engineering, expertise mapping and learning systems is essential. Must have a proven ability to institutionalize continuous improvement culture. Must have a track more »

Location: Saudi Arabia (Must be willing to relocate and work in Saudi) Overview We are currently seeking a Manufacturing Knowledge Management Consultant to play a pivotal role in Global Manufacturing Excellence (GME) organizations to lead GME’s Global Knowledge Management initiatives. Your primary role will be … to oversee the establishment of a Knowledge Hub and drive continuous improvement through expertise sharing across +75 Communities of Practice (CoPs) management and administration in line with globally recognized best-in-class International Oil Companies (IOCs) knowledge management best practices. Minimum Requirements Must have a Degree … in Engineering, Knowledge Management or a related field. Must have a minimum of 15 years experienced leading knowledge initiatives within manufacturing. Expertise in knowledge engineering, expertise mapping and learning systems is essential. Must have a proven ability to institutionalize continuous improvement culture. Must have a track more »

The purpose of the Performance Optimisation Expert role is as follows: Responsible for the management and use of management platforms across Infrastructure including Architecture, Design and deployment Services Covered: Monitoring, Performance Tuning, Orchestration, Analytics, Reporting Ownership of processes and procedures agreed to effectively manage the global environment between … operational run status Provide ‘Level 3’ operational support to infrastructure services in the event of major incidents or complex technical issues Accurate estimation, resource management and prioritisation of project, continuous improvement and proactive maintenance tasks Drive ongoing out-tasking to appropriate internal/external providers to ensure maximum efficiency … are completed as required and progress reported, including risks and issues, to the relevant Project Manager and/or Infrastructure Engineering Lead Responsible for knowledge management to ensure effective/skilled response to address Service Requests and Incident tickets What will your essential accountabilities include? Part of the more »

to identify and share good practices, through leading and directing relevant communities of practice to drive adoption of design standards, trends and patterns. Staff Management 9. Responsible and accountable for management of staff, staff development, recruitment, resources, delivery and financial elements, applying a matrix management approach with … reach solutions-based outcomes. Taking full accountability for the approach and decision-making practices within area, including providing positive challenge to ideas and solutions. Knowledge Management 15. Frequent individual concentrated work on highly complex and uncertain business problems, leading on the strategic oversight of any new research initiatives … systems and keeping abreast of technologicaladvances to maintain an excellent understanding of the use of technology in delivering business objectives.16. To continually develop domain knowledge and expertise at the forefront of sector. Investigate research and development to support future business needs and develop an understanding of emerging technologies and more »

to excel. Maintain a forward demand plan for resources and track utilization rates. Project Governance: Provide oversight for all project initiatives, chair internal delivery management meetings, and facilitate resource allocation to maximize productivity. Project Management: Oversee project setup and closure, ensuring smooth customer onboarding and compliance with contractual … implementing a project closure process. Assurance and Reporting: Manage the Resource Planner tool, track risks, run project audits, and ensure accurate reporting and financial management across all projects. Knowledge Management: Standardize templates and manage a repository to ensure consistency in deliverables. Provide training on tools and templates. … Financial Management: Oversee invoice processing, chase payments, and manage cost reporting, ensuring efficiency and accuracy in financial operations. Office Management: Support the operational needs of the consultancy, including completing commercial forms and coordinating meeting venues. Ideal Candidate: Proven experience in client services, project management and/or more »

and fund) the required resources they need to be successful. The role of the mothership is to have these talents ready to roll. Team Management Ensure the team has the right skills and abilities to manage their individual domains. Hire new team members if required, in collaboration with internal … processes Establish an efficient team management structure Develop and coach the team members Handle all administrative activities related team management Ensure optimum usage of each resource across the region. Pro actively upskill people. Work in close alignment with territories to understand the business requirements that need to be … translated in resource availability Establish effective resource allocation model in close collaboration with the Pre Sales Mothership Management and people development of the team (manager of managers) Ensure that customer implementations are done with the highest quality, on time, on budget. Be coach for the whole team. Business Management more »

the use of AI technology within the team and working with the firm’s Innovation Partner on the development of new products & services. Whilst knowledge management, know-how and training will inevitably sit as a core foundation and base of this role; the position shifts itself away from … the more traditional view and focuses on driving change through ‘horizon scanning’ and feeding updates and knowledge into innovation and tech. Candidates will ideally have regulatory and contentious/litigation experience. We’re looking for someone who loves what they do, who keeps their finger on the pulse with more »

and Information team ensuring our users receive consistently excellent library and research services. The main components of the role are to assist with collection management, to provide library administration support and to provide support as appropriate with library projects and related KM initiatives. Role Assist with delivery of the … articles based on search criteria. Document delivery – supply of case law, legislation and journal articles when correct citations are provided. Assist with creation and management of group and individual current awareness alerts, covering press and journal resources. Management of our specialist current awareness systems in conjunction with Senior … Legal Research Specialist and Information Specialist. Keeping the library catalogue up to date and ensuring that items and locations are properly recorded. Management of old and new library stock – making sure that all out of date material is removed from circulation or labelled accordingly. Processing of invoices for online more »

Citisoft is a global consulting firm dedicated to servicing the investment management industry . Our staff and management bring credibility and hands-on knowledge to every facet of our client relationships, backed by a history of successful partnerships with leading investment management firms and industry service … providers. With our deep understanding of all aspects of the investment management process, our clients benefit from our ability to identify industry trends and accurately assess their effects. We offer a full complement of consulting capabilities ranging from strategy formation through guiding and implementing successful business change. JOB SUMMARY … recruiting Consultants/Senior Consultants on a permanent basis , who will have a minimum of five years of professional experience in buy-side investment management operations and technology. Specifically, this individual will have a well- rounded delivering and completing solutions-based services/integration/implementation projects. The successful more »

us for an exciting opportunity to transform the R&D landscape for the second largest animal health company through digital products! Product Ownership Capability – Knowledge Management: Knowledge Management at Elanco is defined as organizing, using, and sharing collective knowledge for decision-making You will be … in an agile development environment. Strong technical aptitude and experience as a software development engineer. Proficiency in agile methodologies and practices. Experience in vendor management, collaborating with external partners to deliver high-quality products. Strong business acumen and the ability to align product strategies with overall business objectives. A … Empathy and a user-focused approach to product development. Adaptability and flexibility to thrive in a dynamic and fast-paced environment. In-depth domain knowledge in the animal health industry (preferred). Note: This job description is intended to provide a general overview of the responsibilities and requirements of more »

s content editors Assist with the ongoing maintenance and review of the firm’s legal taxonomies Help to optimise use of the firm’s knowledge systems in order to deliver accessible and high quality know how to the firm’s lawyers; Provide advice and support on how to use … the technology solutions and platforms; CANDIDATE REQUIREMENTS A minimum of one year’s experience of working in a knowledge management role in a legal, corporate or professional service environment; Experience of working with knowledge systems and/or digital content management systems An undergraduate degree, similar more »