install requests, co-ordinate with 3rd party supplies, and ensure all requests for service are fulfilled. Some of the general responsibilities will include: Incident management Request management Asset managementKnowledgemanagement Daily system checks The role will require the following: A technical background, including: Active more »
demonstrations. Training and education: Conduct customer training sessions to enhance their understanding of robotic systems and maximise the utilisation of the products. Customer relationship management: Build and maintain strong relationships with customers, understanding their needs and expectations. What are we looking for? Strong technical aptitude and troubleshooting skills, with … with sensors, actuators, control systems, and related technologies. Excellent problem-solving and analytical abilities to independently diagnose and resolve technical issues. Strong documentation and knowledgemanagement skills to create and maintain support materials. Travelling globally to customer sites for on-site support and delivery of training, as required more »