1 to 25 of 82 Knowledge Management Jobs in the UK

Job Title: Knowledge Manager ROLE OVERVIEW We are looking for a Knowledge Manager to join the OCS Client Solution Team. As Knowledge Manager, you will be responsible for the creation of new written content , as well as supporting the management, maintenance, and sharing of knowledge assets that support the bid and sales functions in our growth strategy. You will also be involved in designing and implementing knowledge management strategies and systems that align with our business goals and values. As Knowledge Manager you will significantly contribute to improved organisational agility. The … OCS are supported to deal with changing environments and needs by ensuring that relevant and up-to-date information is available and accessible. As Knowledge Manager you will have a key role in fostering a culture of innovation by encouraging staff to learn from each other, and to leverage more »

each release. Support UAT/SIT and BAU releases with automation testing. Manage automation defects and follow up with respective teams. Assist with environment management as needed. Test Reporting: Maintain automation test reporting frameworks. Actively contribute to sprint activities and daily meetings. QA Knowledge Management: Contribute to … continuous improvement through knowledge management. Experience required for the Automation QA (.NET): Minimum 8 years' experience in automated software testing. Degree in Engineering, Mathematics, Sciences, or Business Studies. Proficiency in C#/.NET scripting for UI automation. Experience with .NET UI automation frameworks and libraries. Familiarity with SpecFlow or more »

the use of AI technology within the team and working with the firm’s Innovation Partner on the development of new products & services. Whilst knowledge management, know-how and training will inevitably sit as a core foundation and base of this role; the position shifts itself away from … the more traditional view and focuses on driving change through ‘horizon scanning’ and feeding updates and knowledge into innovation and tech. Candidates will ideally have regulatory and contentious/litigation experience. We’re looking for someone who loves what they do, who keeps their finger on the pulse with more »

Description Alvarez & Marsal, a premier professional services firm with almost 9,000 professionals globally, is seeking an enthusiastic, self-motivated Knowledge Management Senior Analyst to join our Knowledge Management Business Partner (KMBP) team. The role is part of a developing KM capability, and the successful candidate … vital role in contributing to the development of our team and offerings. The successful candidate will support existing and future efforts designed to facilitate knowledge sharing within the firm. Principal responsibilities Partner with A&M business units on KM initiatives Support the design and development of KM future-state … service offerings to new areas of the business. Foster relationships and serve as a liaison between A&M’s business units and the central knowledge management team. Collaborate with other KM team members Support KM team members on initiatives both within and beyond immediate region. Share knowledge more »

product and engineering) and a strong experience in Financial Services. Experience in FSC including the configuration of the Salesforce FSC Platform. Key Skills/Knowledge: Strong experience in technology (product and engineering) and in Financial Services. Good experience in FSC including the configuration of the Salesforce FSC Platform Salesforce … Ability to effectively communicate complex ideas, issues, concepts, and solutions to all levels of the organization, including executive leadership and the business. Must have knowledge in Salesforce configurations but not limited to Workflows, Validations, Approval Process, Flows, Permission Set, Profile, SSO etc. Sound knowledge in Salesforce Security Model … and Data Model Must have sound implementation knowledge of Service Console, Live Agent/Omni Channel, Knowledge Management Must have knowledge of REST and SOAP integrations in Salesforce Hands-on experience working in Salesforce API (Tooling API, Metadata API, Bulk API etc.) Implements complex data modelling more »

works with the technical teams to monitor SLA performance, manage incident quality and compliance, change process, patching co-ordination and scheduling, problem identification and management, knowledge management and service reporting. The ITSM Service Manager will oversee these functions with the support of a small team and report … role involves the following: Manage the ITSM Quality team and the outputs of that team and be responsible for reporting to the Customer Experience Management teams. Help develop strong processes so that in scope areas are managed and measured to meaningful KPI’s and SLA’s. Technical Competencies: Whilst …/Networks Business Competencies: Strong understanding of ITIL processes - advanced ITIL qualification would be desirable but not essential Experience of Problem, Incident and Change Management, analyzing incident trends, raising problem records, working with technical teams. Experience of Major Incident Management with the ability to work under pressure, engage more »

thrive building high-performing teams and spearheading strategic initiatives? We have a ground-breaking opportunity for a visionary Lead Automation Developer adept at team management to own the entire automation program, architecting solutions across Customer Service, Tech, Operations, Finance, HR, Procurement, and more! This leadership role demands an expert … Intelligence* What you’ll be doing: Process Innovation: Identify opportunities to streamline workflows, analyse and estimate new processes, and assess feasibility for rapid implementation. Knowledge Management: Maintain comprehensive process documentation and ensure its accessibility across the organisation. Foster a culture of automation best practices within the automation squad. … efficient, reliable, and meet performance benchmarks. Possess strong software development skills in design, coding, verification, testing, documentation, and refactoring of complex systems. Agile Project Management: Participate in project estimation and planning using an iterative and adaptive approach. Technical Expertise: Stay current with the latest technological advancements and assess their more »

us for an exciting opportunity to transform the R&D landscape for the second largest animal health company through digital products! Product Ownership Capability – Knowledge Management & Drug Discovery: Knowledge Management at Elanco is defined as organizing, using, and sharing collective knowledge for decision-making You … in an agile development environment. Strong technical aptitude and experience as a software development engineer. Proficiency in agile methodologies and practices. Experience in vendor management, collaborating with external partners to deliver high-quality products. Strong business acumen and the ability to align product strategies with overall business objectives. A … Empathy and a user-focused approach to product development. Adaptability and flexibility to thrive in a dynamic and fast-paced environment. In-depth domain knowledge in the animal health industry (preferred). Note: This job description is intended to provide a general overview of the responsibilities and requirements of more »

Development: Craft, build, and tailor Power Platform solutions such as Power Apps, Power Pages, and Power Automate (Flow) to align with business needs. System Management and Enhancement: Oversee the upkeep and enhancement of our D365 suite, contribute to user training and documentation, and participate in user groups when required. … Documentation and Knowledge Management: Maintain detailed documentation to support knowledge dissemination and future improvements. Stay Informed: Keep abreast of the latest features and capabilities within the Power Platform, assess their potential impact on the organisation, and suggest innovative strategies for process enhancement. Support and Collaboration: Assume responsibility more »

technical domain, thrives in a collaborative environment, and is eager to make a meaningful impact on our operations. If you have the experience and knowledge to bring to this dynamic role, we want to hear from you! Salary and working hours : Part-time approx 15 hours a week (to … responsible for: 1. Booking system maintenance and improvements : Ensuring the booking system remains in good condition and evolves to meet changing needs. 2. IT management : Administering the entire cloud-based IT infrastructure, including technically onboarding and offboarding new team members, managing cloud-based backups, managing organisation-owned devices, ensuring … the security of systems, trouble-shooting issues as they arise, and managing email accounts. 3. Website management : Overseeing the operation, maintenance, and improvement of our website. Liaising with contractors when needed. 4. Cybersecurity leadership : Continuing to establish robust cybersecurity policies and procedures to enhance the organisation's digital resilience. more »

demonstrations. Training and education: Conduct customer training sessions to enhance their understanding of robotic systems and maximise the utilisation of the products. Customer relationship management: Build and maintain strong relationships with customers, understanding their needs and expectations. What are we looking for? Strong technical aptitude and troubleshooting skills, with … with sensors, actuators, control systems, and related technologies. Excellent problem-solving and analytical abilities to independently diagnose and resolve technical issues. Strong documentation and knowledge management skills to create and maintain support materials. Travelling globally to customer sites for on-site support and delivery of training, as required more »

legacy of national security for decades to come. So come and join us. We are recruiting for a Configuration Manager to deliver a configuration management service in accordance with Configuration Management Plans (CMP) that supports AWE, delivering Licence Condition (LC) 22 compliance. Location - Reading area Salary from … deliver team & personal objectives safely & securely to meet our operational plans. Accountable to the Lead Configuration Manager for the successful delivery of a Configuration Management Service through-life. Implementing AWE CM strategy across AWE. Quorate membership of Change Boards (CB). Drive quality into Change Request submissions. Assess the … security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Management more »

January 2021. Cognizant Consulting At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and … in Life Sciences. Skills & Experience: Must have worked within Pharmaceutical or Medical Device companies, either directly or as a Consultant Demonstrable experience of applying knowledge of business processes, tools, and ways of working in one or more of the following Commercial areas of Life Sciences: Digital Marketing Exposure to … Digital Marketing set up Channel Strategy Campaign Management Performance metrics KPI/ROI Commercial Business Analytics KPI identification & definition Good understanding of Customer Data Management, Master Data Management and empirical ways of implementing them Sales Operations experience and well versed with one or more of the following more »

process methods used within the HTRC, they drive best practice and continuous improvement into their process area whilst acting as a central point for knowledge management and communication across the HTRC and externally with suppliers, customers and partners. They also play a key role in supporting and liaising … and reliable equipment and processes. Person Specification We are looking for a candidate who: Degree qualified or demonstrate equivalent technical capability based on practical knowledge and experience Have sound understanding of manufacturing engineering and component engineering principles Ideally demonstrate technical knowledge of turbine components and/or process … knowledge associated with investment casting and/or machining of turbine components Have experience with some of the following: CNC Milling. Machining of metallic materials. Be equipped with a strong functional skill set (problem solving, programme management, change control, risk management and budgetary control) For further information more »

and deliver internal and external content, support the co-ordination of our regional accounts, support bid pre-positioning & research and support the development and management of our client relationships. Your work environment BAM operates a flexible working policy Your mission Work with the regional pre-construction team as required … studies, presentations and proposal documents Assist with creating and distributing prepositioning documentation Providing support and assistance to bids as required, cascading prepositioning strategy and knowledge Liaise with the project and pre-construction teams to capture social media updates to feed into our corporate accounts Engage with our project teams … to produce high quality case studies and collate evidence data to contribute to our central Knowledge Management System Helping to identify and source evidence across the Region including setting up and managing a Sharepoint space for each project to capture and collate evidence throughout the project lifecycle Maintain more »

the best customer service and outcome is given? This could be you! Youll be great in this role if you have: Strong motor insurance knowledge Good attention to detail A drive for continuous improvement Heres a glimpse of what we can offer: Generous starting salary of … to any ad hoc projects or policy updates as required Our most valuable asset is you, youll be responsible for your personal development and knowledge management, updating 121/appraisal documentation within required timeframes Your experience: Providing coaching to employees Working in a quality assurance environment including risk … and controls principles, focusing on customer outcomes Problem solving and continuous improvement principles Data analysis and translation of management information to tangible actions Private motor vehicle insurance industry, ideally in both policy and claims environments Working in a financial services regulated environment Sound knowledge of insurance policy and more »

post holder's main duties will be: To manage workload, output, and staff within the QA operational sub-team To be responsible for the management and delivery of all the department's operational functions To oversee the delivery of all internal and external events and oversee the communications strategy … Quality Assurance Managers, Subject Matter Experts and other senior managers to support Quality Assurance workstreams across the Trust. To provide oversight and support for knowledge management in the QA department To manage the internal and external communications in collaboration with the communications department To develop, maintain and deliver … the departments communications strategy To oversee the development, management, and maintenance of the QA website To attend a variety of Quality Assurance related meetings as required. To attend all strategic meetings related to the operations of the department. To monitor relevant Programme indicators and measures related to the operational more »

looking for people who are comfortable in challenging the norm so we can get truly diverse thinking when solving problems and not just senior management making decisions we really believe in empowerment. The Role We are recruiting for a new Capture and Bid Manager to growing our growing sales … for proposals (RFPs) . Solution Development : Workshopping solutions with SMEs, translating SOR and client business outcomes into compelling consultancy and software solutions . Bid Management : Managing the entire bid process from start to finish, including creating bid schedules, assigning tasks to team members, ensuring adherence to deadlines, and overseeing … the quality of writing. Relationship Management : Building and maintaining relationships industry partners, contractors, and other stakeholders involved in the bid process. This may include attending industry events, networking, and conducting meetings with key decision-makers. Opportunity Identification: Identifying potential business opportunities that align with the company's capabilities, goals more »

Partners and Principals on the execution of executive search mandates, owning the research phase of the search process as well as proactively contributing to knowledge management and business development preparation. Research is a critical part of the client solution and is valued as the most vital element of … documents, status reports and candidate appraisals Attend candidate and client meetings Capture and share relevant search, sector and market related information, trends, data and knowledge Assist with the preparation of compelling pitch documentation and business generation strategies Collate market intelligence and grow the clients network across key markets Core more »

context of TLTs IT and data strategy, you will be responsible for leading and contributing to the People and HR systems strategy, for the management, development and maintenance of the People and HR systems and for facilitating the provision of high quality HR related data and reporting in support … system and data flow projects and developments that involve HR systems in support of wider organisational business needs. Be accountable for ensuring the effective management and support of all HR and Payroll System administration matters to ensure an effective and functional provision for the wider HR Team and internal … stakeholders. Including, but not limited to, iTrent (HR/Payroll), Harbour (Recruitment), TLT People through Cornerstone (Supervision/LMS/Appraisals and performance management), the Exit Interview service and any relevant Facilities systems which also fall within the HR remit. This includes the facilitation and overseeing implementation of all more »

companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team … IT Security to instill the right structure and processes to support the delivery of continual Cybersecurity improvements across BDO and will have direct line management responsibilities of 3x Cybersecurity Analysts where you will conduct performance reviews, and provide leadership and coaching, including technical and personal development programs for team … that technical and structural considerations regarding design, build and run components are considered. Aid the Head of IT Security in chairing various defined security management working groups, ensuring that reporting against progress vs plan is developed. Manage security operational production incidents and participate in problem and change management more »

and search techniques and share key findings with the team. Collaborate with cross-functional teams such as Kennedys IQ and business services, including marketing, knowledge management and information services; to align data analytics with business goals and objectives. Required experience Proven working experience in a research role. Legal … investigative and research skills. Strong analytical skills to be able to evaluate complex data, identify trends and draw conclusions from the data. Solid project management activities such as planning, scheduling, and monitoring project progress. Ability to manage multiple tasks and prioritise workloads effectively. The ability to select appropriate resources more »

will involve managing cases, incidents and service requests, and also handling communication with the users regarding. Key Responsibilities Capturing resolution information and feeding into Knowledge Management Routing Incidents to support specialist groups when needed Analysing for correct prioritisation, classification and providing support to 1st Line teams Providing ownership … Incident progress Ensure data protection process rules are abided to at all times. To act on any other reasonable request from a manager. Skills, Knowledge and Expertise Interpersonal skills, such as telephony skills, communication skills, active listening and customer care training Business awareness: specific knowledge of the organizations … diagnosis skills Support tools and techniques Awareness training and tutorials in new systems and technologies, prior to their introduction Processes and procedures (Incident, Change , Knowledge and Problem) Wider overview of ITSM processes and procedures Customer service experience must be customer focussed with excellent communication skills and happy to be more »

you will Planning and assurance of the Customer release schedule (scope to include Customer ART, strategic Customer modernisation projects and Operational maintenance activity). Management of the Customer release CAB process. Assurance of release candidates prior to escalation to the central release management team. Owner of the Customer … Proactive communication of Customer release content (pre and post release). Co-ordination of logistical support to shared deployments (e.g. YorBill) controls, readiness, risk management, schedule of events incl. touch testing, event support (incl. out of hours) Improvements and opportunity management to Releases as a Service to Customer … What skills & qualifications you will need: Experience in a Team Lead role within a professional IT environment planning, installing, maintaining, and supporting business applications. Knowledge of the application development lifecycle Experience of problem management capacity management and release management Experience of the ITIL principles (Including Incident more »

business and technical requirements and the ability to bridge the gap between the two Full project life-cycle experience Business Analysis experience - with demonstrable knowledge of different project life cycles: waterfall, agile; with hands on experience in agile (Scrum) Experience of working in matrix environment and able to provide … and winning trust of relevant business/IT stakeholders Previous experience of working in a similar capacity in other Consultancy or Insurance Industry Excellent knowledge in London Market insurance covering both Lloyds & Company market, up to date with Blueprint-2 market initiative, London Market messages, ACORD, ECF2, Subscription risk … processing, Premium management, Premium & Claims settlements, Delegated Authority business, Prop & Non-Prop Treaty processing, Statutory Reporting. Personal Attributes: A best practice practitioner Business Analyst (BA), with outstanding full project lifecycle Business Analysis skills Able to work on simultaneous projects Comfortable working in a team, building strong relationships with clients more »