36 Permanent Knowledge Management Jobs in the UK excluding London

will involve managing cases, incidents and service requests, and also handling communication with the users regarding. Key Responsibilities Capturing resolution information and feeding into Knowledge Management Routing Incidents to support specialist groups when needed Analysing for correct prioritisation, classification and providing support to 1st Line teams Providing ownership … Incident progress Ensure data protection process rules are abided to at all times. To act on any other reasonable request from a manager. Skills, Knowledge and Expertise Interpersonal skills, such as telephony skills, communication skills, active listening and customer care training Business awareness: specific knowledge of the organizations … diagnosis skills Support tools and techniques Awareness training and tutorials in new systems and technologies, prior to their introduction Processes and procedures (Incident, Change , Knowledge and Problem) Wider overview of ITSM processes and procedures Customer service experience must be customer focussed with excellent communication skills and happy to be more »

Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We help businesses harness unrelenting technological change to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. We … agreement for project. Aligns project targets with customer strategy (e.g. product portfolio, technology roadmap). Drives a continuous improvement culture including e.g. reuse, cooperation, knowledge management, lessons learned. Ensures appropriate Project documentation. Incorporates customer feedback during project execution Professional accreditation with recognised body such as APM, PMI (Chartered … Member) APM PMQ/PPQ, Prince2 or equivalent Bachelor's degree in Engineering, Project Management, or a related field. more »

bundled soft and hard FM and full TFM services. The role will also incorporate contribution to the development of written sales collateral for our Knowledge Management Hub. You will be a team player who is flexible and innovative and keen to both influence and learn. You will be … sells’ to the customer and reflects the solution Ensure consistent high quality submissions Support continuous improvement Contribute to the ongoing development of the BD Knowledge Hub Benefits Informal hybrid/flexible working arrangements 25 days holiday + bank holidays Free fruit in our offices Employee Referral Scheme (if you … customer benefits About You: Applicants must have the right to work in the UK Degree level or equivalent Member of the Association of Proposal Management Professionals (APMP) desirable Worked in facilities bid management Proven ability to work within a team in a highly customer-focused environment. Track record more »

are a strong stakeholder and enjoy working in a challenging environment, APPLY TODAY! Key Responsibilities: Advise and promote all aspects of statutory utilities project management and the New Roads & Street Work Act, with a focus on the role of the OO Agent. Provide industry expertise to the Development and … Consent Order, Programme Management Office, and regional project teams, identifying risk mitigation strategies through Xactium. Collaborate with the legal services framework contract to manage specific bespoke utility works agreements that support major projects. Actively manage relationships with regional utility organisations, transitioning from transactional, project-based delivery to a more … and complexity of schemes in the region that will require statutory utilities diversions or protection works. Identify, develop, implement, promote, and refine improvements to knowledge management systems related to statutory utilities. Qualifications for Success: Demonstrated industry-leading experience in project or program management within the Utilities sector. more »

Practice: Define and promote , standards, and guidelines for solution development Risk Assessment: Identify potential risks and challenges associated with the proposed solutions. Documentation and Knowledge Management: Create and maintain comprehensive documentation, including architecture diagrams, configuration guides, and standard operating procedures. Critical Competencies Bachelor's or master's degree … in computer science, information technology, or a related field. Proven experience (minimum 3 years) as a solutions architect. Strong knowledge of architecture frameworks, design patters and best practices. Proficiency in relevant technologies, platforms, and programming languages. Familiarity with cloud computing platforms and services. Certification in relevant technologies is a more »

policies, contextual needs, and WV's strategic vision. Mitigating risks, ensuring compliance, and harnessing valuable lessons learned will be your forte. Your hunger for knowledge will fuel the continuous enhancement of WVUK's submissions. Engage with sector experts, tap into WVI networks, and stay abreast of evolving programming approaches. … Your insights will not only strengthen submissions but also elevate the team’s collective expertise. Essential Criteria Expertise in Multi-Sector Program Management: Demonstrated proficiency in assessing, designing, and managing projects across diverse sectors within complex settings. A track record of navigating the project cycle successfully and securing institutional … funding from bilateral and multilateral donors. Exceptional Project Management Skills: Proven ability to excel in managing multifaceted tasks within challenging timelines. Prioritization prowess is key, consistently meeting deadlines amidst competing demands. Donor Relationship Management: Extensive experience cultivating and sustaining relations with institutional donors such as DFID/FCDO more »

be working with Procore, and full training will be provided if you don't yet have experience with this system. Specific responsibilities include: Document management Supporting Procore adoption and use throughout the company Knowledge Management You'll be joining a friendly and sociable team, working in a … essential that you live within commuting distance of Harlow - hybrid working of up to 2 days per week from home is possible. About you Knowledge of industry standards and best practices related to document control. Proven experience as a Document Administrator or Controller in the construction industry. Strong attention more »

and deliver internal and external content, support the co-ordination of our regional accounts, support bid pre-positioning & research and support the development and management of our client relationships. Your work environment BAM operates a flexible working policy Your mission Work with the regional pre-construction team as required … studies, presentations and proposal documents Assist with creating and distributing prepositioning documentation Providing support and assistance to bids as required, cascading prepositioning strategy and knowledge Liaise with the project and pre-construction teams to capture social media updates to feed into our corporate accounts Engage with our project teams … to produce high quality case studies and collate evidence data to contribute to our central Knowledge Management System Helping to identify and source evidence across the Region including setting up and managing a Sharepoint space for each project to capture and collate evidence throughout the project lifecycle Maintain more »

demonstrations. Training and education: Conduct customer training sessions to enhance their understanding of robotic systems and maximise the utilisation of the products. Customer relationship management: Build and maintain strong relationships with customers, understanding their needs and expectations. What are we looking for? Strong technical aptitude and troubleshooting skills, with … with sensors, actuators, control systems, and related technologies. Excellent problem-solving and analytical abilities to independently diagnose and resolve technical issues. Strong documentation and knowledge management skills to create and maintain support materials. Travelling globally to customer sites for on-site support and delivery of training, as required more »

be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Extensive online/knowledge management systems experience and a solid understanding of content creation and engagement within the online learning space High level of IT knowledge … and react to challenges. A proactive and positive attitude. The ability to prioritise and project manage Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of RLSS UK WHAT RLSS UK CAN OFFER YOU RLSS UK is a national Charity based in the heart of Worcester City more »

have a positive everlasting relationship. Liaising with suppliers and third-party IT companies to gather important information required to complete Projects. Updating our internal knowledge management systems with all information gathered or changed during activities. Creating and providing handover document for Helpdesk Understanding and analysing business requirements from … expected to take an active part in managing their wellbeing at work by taking regular breaks, maintaining an ergonomic working environment, using appropriate stress management techniques and seeking help if needed to maintain an effective work-life balance. All staff are expected to cultivate positive relationships with colleagues and more »