1 to 25 of 57 Knowledge Management Jobs in the UK excluding London

will involve managing cases, incidents and service requests, and also handling communication with the users regarding. Key Responsibilities Capturing resolution information and feeding into Knowledge Management Routing Incidents to support specialist groups when needed Analysing for correct prioritisation, classification and providing support to 1st Line teams Providing ownership … Incident progress Ensure data protection process rules are abided to at all times. To act on any other reasonable request from a manager. Skills, Knowledge and Expertise Interpersonal skills, such as telephony skills, communication skills, active listening and customer care training Business awareness: specific knowledge of the organizations … diagnosis skills Support tools and techniques Awareness training and tutorials in new systems and technologies, prior to their introduction Processes and procedures (Incident, Change , Knowledge and Problem) Wider overview of ITSM processes and procedures Customer service experience must be customer focussed with excellent communication skills and happy to be more »

the best customer service and outcome is given? This could be you! Youll be great in this role if you have: Strong motor insurance knowledge Good attention to detail A drive for continuous improvement Heres a glimpse of what we can offer: Generous starting salary of … to any ad hoc projects or policy updates as required Our most valuable asset is you, youll be responsible for your personal development and knowledge management, updating 121/appraisal documentation within required timeframes Your experience: Providing coaching to employees Working in a quality assurance environment including risk … and controls principles, focusing on customer outcomes Problem solving and continuous improvement principles Data analysis and translation of management information to tangible actions Private motor vehicle insurance industry, ideally in both policy and claims environments Working in a financial services regulated environment Sound knowledge of insurance policy and more »

up to date. Adhering to SHEQ and Siemens Energy processes and procedures continuously. How Youll Make an Impact Ensure compliance with Work Specifications, Local Management Instructions, statutory Requirements and Health & Safety policies Conduct safety monitoring of both Siemens Energy and contractors staff as the need arises Plan, develop and … QA and customers requirements. Interpret test and inspection reports and initiate appropriate action Ensure that all maintenance documentation is completed and uploaded on Maintenance Management System as specified in O&M procedures Ensure all work is carried out to a satisfactory quality and technical standard Complete weekly time sheet … staff in areas where you have particular expertise or experience Dedication to Siemens Energy initiatives including excellent call handling and voice mail skills Maintenance management and resource planning and provision Safe disposal of equipment in line with company and customer guidelines Asset Management Planning apply life costing principles more »

draw on your engineering background and product lifecycle awareness to progress a variety of NPI projects. With sound experience in technical working and risk management and committed to development of own skills and professional network. You will utilise good communication skills to confidently engage with a wide variety of … against agreed Schedule and Cost Objectives Implementation and Execution of Cost and Schedule Control: NRC Planning, Tracking/Control and Reporting through Earned Value Management Support Chief Engineer in the Execution of Program Risk Management by identifying Technical Risks and determining associated Mitigation Actions Initiating Corrective Measures in … Provides input to the internal Change Control Process, supporting the Chief Engineer in the Customer Change Control Board Process Providing day-to-day Operational Management to the Engineering Project Team Management of Engineering Resource and Equipment Requirements including: - Timely Indication of Changes in the Requirements affecting Demand in more »

and deliver internal and external content, support the co-ordination of our regional accounts, support bid pre-positioning & research and support the development and management of our client relationships. Your work environment BAM operates a flexible working policy Your mission Work with the regional pre-construction team as required … studies, presentations and proposal documents Assist with creating and distributing prepositioning documentation Providing support and assistance to bids as required, cascading prepositioning strategy and knowledge Liaise with the project and pre-construction teams to capture social media updates to feed into our corporate accounts Engage with our project teams … to produce high quality case studies and collate evidence data to contribute to our central Knowledge Management System Helping to identify and source evidence across the Region including setting up and managing a Sharepoint space for each project to capture and collate evidence throughout the project lifecycle Maintain more »

product. Solutions Solution Development: Collaborate closely with the Solutions Specialist to make sure our proposed solutions fit what the client needs. Use their technical knowledge to help create strong bids that show why our solutions are the best choice. Collaborating Content Research: Collaborate with the proposition lead to leveraging … effectiveness. Collaboration: Collaborate with cross-functional teams, including Sales, Marketing, Legal, and Subject Matter Experts, to gather input and insights for bid responses. Bid Management Deadline Management: Manage bid timelines, ensuring that all content is completed, reviewed, and submitted within specified deadlines. Continuous Improvement: Collect feedback and insights … from bid outcomes to continuously improve bid content, processes, and win rates, feeding these into our Knowledge Management system. Quality Assurance: Ensure that all bid content meets the highest standards of quality, compliance, and accuracy. Knowledge Management: Ensuring all bid responses and feedback are recorded in more »

of Leeds to recruit an IT Process Lead. This is a business-critical role which will be a key component of the IT Service Management team and prove pivotal in achieving the wider university strategy. The university has set out an ambitious plan to enhance student education, research, and … is an incredibly exciting role and unique opportunity for someone to drive significant, enterprise wide culture change and in doing so ensure that invaluable knowledge is readily available for all users across the university using cutting edge technology such as ServiceNow and AI Chatbots. Experience of interest: Experience maintaining … knowledge management process; Developing a short, medium and long term strategy encompassing knowledge management and the delivery of this; Engaging key stakeholders to demonstrate the importance and value of robust knowledge management practices; Experience with the setup, development, and maintenance of a Service Knowledge more »

AWE is currently recruiting for a Knowledge Management Specialist About the team: The Warhead Engineering Services Group, provides the enabling technical, operational and people based services, processes and tools into Warhead Engineering and is the home of some special projects Role : Knowledge Management Specialist Location : Reading more »

GENERAL DESCRIPTION The Senior Document Control Coordinator will maintain the Project’s Electronic Document Management System (EDMS) Viewpoint and Business Collaborator and project Document procedures. The Senior Document Control Coordinator will be central to all the Project’s information and documentation activities and support management of documentation with … key contractors and external parties. Senior Document Control Coordinator will support knowledge management both on the project and within the Document Control team. MAIN ACCOUNTABILITIES The Senior Document Control Coordinator will be responsible for: Administering project procedures. Conducting thorough Quality checks on Contractor documentation along with Master Document … new metadata code requirements. Interacting with, advising, and assisting stakeholders (internal and external) on document control procedures and best practice. Developing and managing document management policy, procedures, and guidelines both for the Project internally and externally (contractors and external parties). Reporting and communication of Document Management system more »

our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of … Work on L2 and L3 incidents and report progress Update systems with progress on incidents Work with third parties to resolve incidents Update config management and knowledge management databases Support path to live release management and deployment Required Technical and Professional Expertise Supports the global foundation more »

be working with Procore, and full training will be provided if you don't yet have experience with this system. Specific responsibilities include: Document management Supporting Procore adoption and use throughout the company Knowledge Management You'll be joining a friendly and sociable team, working in a … essential that you live within commuting distance of Harlow - hybrid working of up to 2 days per week from home is possible. About you Knowledge of industry standards and best practices related to document control. Proven experience as a Document Administrator or Controller in the construction industry. Strong attention more »

Development Manager £42,750 pa plus benefits Milton Keynes, with 25% travel Do you have proven experience of the assessment, design and project cycle management for multi-sector programmes in large, complex settings, plus a track record of acquiring successful institutional funding from bilateral and multilateral donors? Then my … global partnership that’s busy building brighter futures for vulnerable children. About the role A key member of WVUK’s Humanitarian & International Programmes (HIP) management team, you’ll lead the unit that’s responsible for acquiring around £35m of institutional donor funding (grants & contracts) each year, as well as … cultures and religious contexts. Proactive and creative in improving existing processes and developing new ones to improve efficiency and effectiveness, you’re adept at knowledge management within a demanding team environment and used to line managing and training, mentoring or capacity building a team. You’re an excellent more »

looking for people who are comfortable in challenging the norm so we can get truly diverse thinking when solving problems and not just senior management making decisions we really believe in empowerment. The Role We are recruiting for a new Capture and Bid Manager to growing our growing sales … for proposals (RFPs) . Solution Development : Workshopping solutions with SMEs, translating SOR and client business outcomes into compelling consultancy and software solutions . Bid Management : Managing the entire bid process from start to finish, including creating bid schedules, assigning tasks to team members, ensuring adherence to deadlines, and overseeing … the quality of writing. Relationship Management : Building and maintaining relationships industry partners, contractors, and other stakeholders involved in the bid process. This may include attending industry events, networking, and conducting meetings with key decision-makers. Opportunity Identification: Identifying potential business opportunities that align with the company's capabilities, goals more »

The purpose of the Performance Optimisation Expert role is as follows: Responsible for the management and use of management platforms across Infrastructure including Architecture, Design and deployment Services Covered: Monitoring, Performance Tuning, Orchestration, Analytics, Reporting Ownership of processes and procedures agreed to effectively manage the global environment between … operational run status Provide ‘Level 3’ operational support to infrastructure services in the event of major incidents or complex technical issues Accurate estimation, resource management and prioritisation of project, continuous improvement and proactive maintenance tasks Drive ongoing out-tasking to appropriate internal/external providers to ensure maximum efficiency … are completed as required and progress reported, including risks and issues, to the relevant Project Manager and/or Infrastructure Engineering Lead Responsible for knowledge management to ensure effective/skilled response to address Service Requests and Incident tickets What will your essential accountabilities include? Part of the more »

to identify and share good practices, through leading and directing relevant communities of practice to drive adoption of design standards, trends and patterns. Staff Management 9. Responsible and accountable for management of staff, staff development, recruitment, resources, delivery and financial elements, applying a matrix management approach with … reach solutions-based outcomes. Taking full accountability for the approach and decision-making practices within area, including providing positive challenge to ideas and solutions. Knowledge Management 15. Frequent individual concentrated work on highly complex and uncertain business problems, leading on the strategic oversight of any new research initiatives … systems and keeping abreast of technologicaladvances to maintain an excellent understanding of the use of technology in delivering business objectives.16. To continually develop domain knowledge and expertise at the forefront of sector. Investigate research and development to support future business needs and develop an understanding of emerging technologies and more »

too Duration: 1 year (with potential to be extended) Hours per Week: 40 (Full-time) Description: This role is a hybrid between User Education & Knowledge Management and a Release Manager where the Adoption & Change Manager customizes a strategy to increase the overall adoption of a product and/… documentation, and training) as well as a release strategy (QA to Production). The client is passionate about improving the digital user experience via knowledge sharing within the Digital Workplace, as well as partnering with teams within Technology Platforms. This role collaborates with the Business Relationship Management team … different ways to communicate – e.g., Podcast or “Tech Talk”. -Strategize communication plans by knowing when to bundle initiatives with a common theme. DW Knowledge Share -Facilitate knowledge sharing across Digital Workplace to ensure awareness of ongoing activities and to understand potential overlap that could impact the user more »

in electrical engineering working across operational offshore wind assets in the portfolio. As an Electrical Engineer, this role will be responsible for providing technical knowledge required to manage the integrity of operational assets within the area of expertise, where failure would have a major impact on safety, environmental, and … is a full time, staff role based in Edinburgh (hybrid). Role: Support the Asset Integrity Lead in defining and implementing an Asset Integrity Management Strategy. Ensure proactive monitoring of asset performance across wind farm electrical balance of plant and transmission assets. Liaise with and provide technical support to … any changes to scheduled maintenance plans. Action and/or prepare processes and procedures to support O&M. Provide technical support to commercial asset management activities where required, such as in respect to provision of ancillary services. Working with procurement, engage specialist technical consultancy support where required, including preparing more »

and fund) the required resources they need to be successful. The role of the mothership is to have these talents ready to roll. Team Management Ensure the team has the right skills and abilities to manage their individual domains. Hire new team members if required, in collaboration with internal … processes Establish an efficient team management structure Develop and coach the team members Handle all administrative activities related team management Ensure optimum usage of each resource across the region. Pro actively upskill people. Work in close alignment with territories to understand the business requirements that need to be … translated in resource availability Establish effective resource allocation model in close collaboration with the Pre Sales Mothership Management and people development of the team (manager of managers) Ensure that customer implementations are done with the highest quality, on time, on budget. Be coach for the whole team. Business Management more »

a full time, staff role based in Edinburgh (hybrid working). Role: Support the Asset Integrity Lead in defining and implementing an Asset Integrity Management Strategy. Liaise with and provide technical support to the site-based O&M team, including supporting warranty management. Lead the monitoring activities associated with … consenting and governing bodies. Where required, lead on engagement with certifying bodies and other external stakeholders. Ensure recommendations for improvement are fed into company knowledge management and lessons learned processes. Requirements: A degree or relevant equivalent in engineering or similar discipline, Chartered or Incorporated Engineer status (or similar … related role with offshore foundations is essential. Experience the within offshore wind and in an asset integrity/operational engineering support role is desirable. Knowledge of offshore foundation/structural design and confidence leading root cause investigations to understand, contain and potentially solve incidents. Must have awareness of the more »

and Information team ensuring our users receive consistently excellent library and research services. The main components of the role are to assist with collection management, to provide library administration support and to provide support as appropriate with library projects and related KM initiatives. Role Assist with delivery of the … articles based on search criteria. Document delivery – supply of case law, legislation and journal articles when correct citations are provided. Assist with creation and management of group and individual current awareness alerts, covering press and journal resources. Management of our specialist current awareness systems in conjunction with Senior … Legal Research Specialist and Information Specialist. Keeping the library catalogue up to date and ensuring that items and locations are properly recorded. Management of old and new library stock – making sure that all out of date material is removed from circulation or labelled accordingly. Processing of invoices for online more »

us for an exciting opportunity to transform the R&D landscape for the second largest animal health company through digital products! Product Ownership Capability – Knowledge Management: Knowledge Management at Elanco is defined as organizing, using, and sharing collective knowledge for decision-making You will be … in an agile development environment. Strong technical aptitude and experience as a software development engineer. Proficiency in agile methodologies and practices. Experience in vendor management, collaborating with external partners to deliver high-quality products. Strong business acumen and the ability to align product strategies with overall business objectives. A … Empathy and a user-focused approach to product development. Adaptability and flexibility to thrive in a dynamic and fast-paced environment. In-depth domain knowledge in the animal health industry (preferred). Note: This job description is intended to provide a general overview of the responsibilities and requirements of more »

Based within the Programme Management Office, we are looking for an experienced PMO Analyst (or Programme Coordinator) to support a wide portfolio of projects, involving internal and external customers. We are seeking an organised and service-focused individual who is driven to provide quality information and documentation that supports … report into the Senior Director of PMO. Key Tasks Working closely with the Senior Director (PMO), you will be expected to support the Programme Management Office with the following strategic functions: • Project Delivery – ensuring we have the right PMO resources in the right place at the right time for … project and programme, managing the career ladder and competence framework, training and continuing professional development of all PMO staff, forecasting and recruiting, some line management, organising the programme of team meetings and development seminars, providing coaching and mentoring to PMO staff. • Centre of Excellence – ensuring that we have processes more »

bundled soft and hard FM and full TFM services. The role will also incorporate contribution to the development of written sales collateral for our Knowledge Management Hub. You will be a team player who is flexible and innovative and keen to both influence and learn. You will be … sells’ to the customer and reflects the solution Ensure consistent high quality submissions Support continuous improvement Contribute to the ongoing development of the BD Knowledge Hub Benefits Informal hybrid/flexible working arrangements 25 days holiday + bank holidays Free fruit in our offices Employee Referral Scheme (if you … customer benefits About You: Applicants must have the right to work in the UK Degree level or equivalent Member of the Association of Proposal Management Professionals (APMP) desirable Worked in facilities bid management Proven ability to work within a team in a highly customer-focused environment. Track record more »

needs, and WV's strategic vision. Mitigating risks, ensuring compliance, and harnessing valuable lessons learned will be your forte. Continuous Innovation : Your hunger for knowledge will fuel the continuous enhancement of WVUK's submissions. Engage with sector experts, tap into WVI networks, and stay abreast of evolving programming approaches. … Your insights will not only strengthen submissions but also elevate the team’s collective expertise. Essential Criteria Expertise in Multi-Sector Program Management: Demonstrated proficiency in assessing, designing, and managing projects across diverse sectors within complex settings. A track record of navigating the project cycle successfully and securing institutional … funding from bilateral and multilateral donors. Exceptional Project Management Skills: Proven ability to excel in managing multifaceted tasks within challenging timelines. Prioritization prowess is key, consistently meeting deadlines amidst competing demands. Donor Relationship Management: Extensive experience cultivating and sustaining relations with institutional donors such as DFID/FCDO more »

of Leeds to recruit an IT Process Lead. This is a business-critical role which will be a key component of the IT Service Management team and prove pivotal in achieving the wider university strategy. The university has set out an ambitious plan to enhance student education, research, and … is an incredibly exciting role and unique opportunity for someone to drive significant, enterprise wide culture change and in doing so ensure that invaluable knowledge is readily available for all users across the university using cutting edge technology such as ServiceNow and AI Chatbots. Experience of interest: Experience maintaining … knowledge management process; Developing a short, medium and long term strategy encompassing knowledge management and the delivery of this; Engaging key stakeholders to demonstrate the importance and value of robust knowledge management practices; Experience with the setup, development, and maintenance of a Service Knowledge more »