2 Permanent Knowledge Management Jobs in Wales

directly with more experience engineers where required. Liaising with suppliers and third-party IT companies where needed to complete Helpdesk tickets. Updating our internal knowledge management systems with new or changed information arising from tickets. Covering on calls shifts on a rotated basis. Expectations: Confidence and understanding whilst more »

have a positive everlasting relationship. Liaising with suppliers and third-party IT companies to gather important information required to complete Projects. Updating our internal knowledge management systems with all information gathered or changed during activities. Creating and providing handover document for Helpdesk Understanding and analysing business requirements from … expected to take an active part in managing their wellbeing at work by taking regular breaks, maintaining an ergonomic working environment, using appropriate stress management techniques and seeking help if needed to maintain an effective work-life balance. All staff are expected to cultivate positive relationships with colleagues and more »