Uxbridge, England, United Kingdom Hybrid / WFH Options
Pepper Advantage
one of the leading loan servicing companies in the UK, and we are currently recruiting for a Quality Assurance Specialist with proven experience in management and administration of QA processes within the mortgage industry to join our team in Uxbridge, London. This is a hybrid role, with the expectation … end case reviews and call observations and taking ownership for ensuring timely resolution through collaboration with managers Providing monthly report and action plans to line managers documenting the outcome of end to end case reviews in accordance with the escribed report format Working closely with line managers and … relationships with all key stakeholders and business partners to coordinate, plan, document and execute observation processes Essential Skills: Prior exposure to Quality Assurance process management in the mortgage industry Ability to consistently deliver outstanding service Experience within the Financial Services Industry Excellent organisation skills and attention to detail Excellent more »
assessments to ensure that it is safe to work and bring any risks to the attention of the company management. Complete all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction. Keep … in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily. Provide agreed spare parts stocks via hand held unit to ensure that parts are invoiced to the customer, deducted from stock and replenished to more »
the borough of Hillingdon. The Area Manager is responsible for ensuring their area is delivering high quality, service user centred care; through the efficient management of an operation and effective management of associated management staff allocated to them in compliance with company processes and procedures. Summary of … restaurant's, unlimited cinema tickets, as well as a range of other UK Attractions Key Features of role: - Lead, manage, coach, develop and enable line managers to accomplish their job role - Assess new service users and facilitate move-in/out - To proactively assess high risk service users and … staff and mitigate risk - Ensure that the budget for the operation is managed effectively - To create and maintain positive relationships with care management teams, health and social care professional's - Create a high performing team and culture within the operation and exercise effective decision making - Cross-functional work with more »
seek efficiencies and improvements in all training programs as a Technical Trainer. Deliver high-quality training, update training records, and report progress to the line manager. Conduct continuous assessment of training needs and evaluate training programs. Requirements of the Job Holder for Technical Trainer: Proven experience in technical training. more »
