machines, application installation, printer support and Win 10/11 operating systems across our organization. You will have strong knowledge in Windows operating systems, MacOS, system configuration, and troubleshooting will all play a critical role. Skills Windows 10/11, MECM, InTune, O365, ITIL, Problem Management, Service … and updating CMDB with the asset details. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application compatibility, driver conflicts. Documentation: Create and maintain detailed documentation around existing processes, standard operating procedures, and best practices for reference and knowledge … sharing. InTune: Onboard devices in InTune and provide support. MAC Support: Hands on with Mac support, reimage Mac machines, JAMF 7. Office 365 – Support Office 365 related queries 8. Continuous Improvement: Stay updated with the latest Windows 11 features, and industry trends to identify opportunities for process more »
Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role provides 1st and 2nd … line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as required Assist in project work … Can-do attitude Ideally you have: Minimum of 1 year of IT Support experience, preferably in a creative agency or equivalent qualification Proficiency in MacOS, Windows 10, Microsoft Office applications (versions 2016 and above), experience with administration of Exchange Online and Office 365 apps highly desirable Familiarity more »
with the full MS security suite, specifically sentinel Understand the basics of email routing Understanding of core enterprise technologies such as Active directory, Windows OS, MACOS, Linux etc. Understanding of adversarial attack patterns, vulnerabilities and TTPs Experience of Security Co-Pilot Experience of Wiz Please drop more »
and associated applications (AWS, Azure, MS Teams, SharePoint, OneDrive etc.) • Cloud Backup (Acronis, Veeam etc.) • Virtual Environments (VMWARE, Hyper-V, VirtualBox) • Microsoft Windows Desktop OS & Microsoft Office (All versions) • MACOS & Linux • Working knowledge of Smart Phones (iOS/Android) • Proven knowledge of Firewall configurations, support and more »
Abilities) Broad technical skillset encompassing service delivery tools e.g. Jira (or similar), Active Directory, Operating systems - Windows 10/11/Server (to 2022), MacOS, Apple iOS, VMware, network storage, PC/Mac, Outlook/Exchange, Office 365 including SharePoint, Cisco UCaaS including Contact Centre (or more »
Teams and Office 365 Platform Support for Google Classroom and Adobe Creative Suite AD SAML SSO integration and deployment Install and configure Windows and Mac computer systems, network equipment, printers and scanners Diagnose hardware/software faults and solve technical problems either on the phone, using remote support software … hardware and software; PCs, laptops, servers, printers, scanners, mobile devices, networking equipment, Wi-Fi, structured cabling, projection and AV equipment, IP telephony, Windows and Mac-OS MySQL/MariaDB/MSSQL database maintenance: creating, dumping and restoring databases, using SQL to query and update data MS Office including more »
Responsibilities: Support staff with hardware and software problems, servers and other systems (as required) – Windows 10, Windows 11 and Windows server 19, MacOS (beneficial), photocopiers and printing management software. Onboarding of new starters (IT induction, access card preparation, SharePoint access, mailbox preparation, MFA, Mobile device management - Microsoft more »
Multifactor Authentication, Azure Audit Logs). Serve as an escalation point for our Service Desk Engineers. Desirable Technical Skills (Good to have) Experience with Mac operating systems. Good understanding of virtualisation technologies and cloud concepts. Experience of Azure Virtual Desktop and Entra Conditional Access. Experience administrating Mimecast and Barracuda. more »
databases, back-ups and archives. About You: + 3 years IT in-depth experience with Windows 10, 11 + Experience in troubleshooting PC and Mac hardware as well as Microsoft Windows and MacOS configuration and management + Previous experience with Microsoft AD, Google Workspace and Microsoft more »
and troubleshooting. Support Mobile Device Management (MDM) using tools such as Jamf, Meraki, Intune, and Apple School Manager. Deploy applications and patches to iOS, MacOS, and Android devices. Manage IP Telephony migrations and provide ongoing support. Create and monitor compliance reporting. Manage Microsoft DPM Backups, including monthly tape rotation more »
think of logical solutions. A sense of personal responsibility. Enthusiasm for new technology and willingness to adopt and learn new technology. Windows 10, 11 & MacOS Printing, Group Policy, Backup Systems and Networking Microsoft 365 Research indicates that men will apply to a role when they only meet more »
to each other, our customers and our fellow Teyans. Your mission Provide hardware and software support to users and desktop and mobile endpoints for macOS, iOS and Windows devices Ensure all devices remain compliant with corporate device management and security policies Ensure systems, services and network access are maintained more »
City of London, London, United Kingdom Hybrid / WFH Options
In Technology Group
operation of our IT systems and infrastructure. Key Responsibilities: Provide 1st to 3rd line support for desktop users. Proficient in Windows 10/11 & MacOS troubleshooting and issue resolution. Administer and support Office 365 applications. Possess hands-on experience in SQL Server administration. Administer & support resources in AWS & Azure more »
Employment Type: Permanent
Salary: £40000 - £45000/annum Tier One Training & Excellent Benefi
privileged accounts. Administer PAM platforms, including Centrify, CyberArk, and Quest Active Roles Server. Design and implement controls for managing privileged access on endpoints (Windows, macOS, Linux). Collaborate with system administrators and security teams to enforce least privilege principles. Implement and manage role-based access control (RBAC) for various more »
professional manner. Strong problem-solving skills with the ability to diagnose and troubleshoot technical issues effectively. Solid understanding of hardware, software, operating systems (Windows, macOS), and basic network principles. Experience with Microsoft 365 suite, productivity tools, and internal systems (e.g. CRM) is preferred. Experience providing support for custom applications more »
Greater London, England, United Kingdom Hybrid / WFH Options
Foundry
and estimation, proposing solutions for designs and issues within the team's work. Nice to know/Keen to learn Experience with Windows and macOS administration beneficial with cross-platform development experience desirable Experience with PowerShell for Windows beneficial Experience with Docker beneficial Knowledge of Cloud services (e.g. AWS more »
Support through escalated incident tickets from the Service Desk and onsite Support Teams knowledge of working with Windows 10/11 & Experience with MacOS system, iOS and Android devices technical knowledge of network protocols, operating systems, and standards knowledge of antivirus software and vulnerability remediation activities. with more »
supporting Microsoft software (Office, Exchange, Active Directory, Server etc.) Previous face to face customer service experience Microsoft 365 Exchange, Microsoft SharePoint Online Experience supporting macOS software. This role would require you to: Minimum 1+ years of working within a customer focused IT environment role You should have excellent communication more »
Role requirements: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/MacOS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus more »
understanding of IT fundamentals, proficiency in troubleshooting hardware, software, and network issues. Also have knowledge of common operating systems (such as Windows, Linux, and macOS), familiarity with virtualization technologies VMware, Veeam backup solution), and excellent communication skills. Additionally, candidates should have experience working in a customer-facing role and more »
IT and web development skills • An intuitive understanding of troubleshooting methodologies within IT and related fields • Deep proficiency in the usage and troubleshooting of MacOS and Windows devices • Experienced background in the usage or administration of O365 or M365 cloud-based productivity suites • Proficient in resolving typical issues with more »
Takeover support of new systems and procedures. Key Competencies & Qualifications Minimum 1 years’ experience in IT as it support specialist; Knowledge of Windows and MacOS at the administrator level. Knowledge of desktop operating systems; Ability to evaluate and solve complex problems and issues; Knowledge of server and network infrastructure more »
local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED Windows and MacOS troubleshooting skills Experience with Google Workspace and Office365 Networking troubleshooting Analytical and Organisational skills Ability to work under pressure. Proven experience in an IT more »
problems and requests Client management both face to face and via email and phone Troubleshooting, configuring and assisting with various software packages for Windows, macOS and Linux Assisting our remote specialists with hands-on tasks for local networks Assisting with project planning and delivery Assisting with new client acquisition more »
all aspects of the business and will provide backup and support to the IT Team. The position is responsible for supporting Windows PCs and Mac’s also keeping an Up-to-date asset management list of all IT-related hardware/software. The position provides exposure to a broad … range of IT-related projects and activities. Your Responsibilities: Adhering to the standard of the IT Department Support All Operating systems; Windows/MacOS Providing desktop and server support. Configuring and maintenance of new laptops and desktops. Completing internal user moves, including phones Patching of network and more »