1 to 25 of 36 Management Information System Jobs in Central London

and maintainability. * Design and architect scalable, reliable, and cost-effective contact center solutions that meet business objectives and align with industry best practices. * Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology … seamless integration and alignment with business processes. Performance Optimization and Scalability: * Identify opportunities to optimize performance, scalability, and efficiency of contact center solutions through system tuning, load balancing, and capacity planning. * Conduct performance testing and optimization activities to ensure contact center solutions meet performance requirements under varying workloads and … Cisco, Twilio, or Amazon Connect. * Strong understanding of cloud computing platforms (eg, AWS, Azure, Google Cloud) and cloud-based contact center solutions. * Proficiency in system integration techniques, APIs, web services, and Middleware technologies. * Excellent communication, collaboration, and stakeholder management skills. * Ability to lead and influence cross-functional more »

be based in Farringdon and will work from home once a week. Job Purpose You will be responsible for the day-to-day management, support and overseeing of the IT Service Desk, Infrastructure and Operations to ensure business continuity of infrastructure, operations and acceptable IT services are provided … Reporting all security threats, IT related risks or capacity issues to the business directly to the Head of IT. Provide, and present accurate information for reporting purposes to the Head of IT and Business Systems regarding various areas concerning Infrastructure and Operations, and IT Service Desk. Implement, managing … Desk, Infrastructure and Operations has appropriate processes in place, so the quality of work delivered meets the organisations requirements, including compliance with companies' management procedures. Advise about organisation's IT equipment, connectivity needs and purchase products, parts, and services as necessary. Coordinate with the Head of IT and more »

to work as an EMEA Life Safety Manager for G4S The rate of pay is £56,000 per year **You must have previous Management experience at a similar level** Your Time at Work The Life Safety Manager will ensure: (a) The establishment and ongoing promotion of a 'fit … and Benefits - As part of the wider Life Safety team, contribute to devise, develop, and maintain the regional corporate safety management system that are comprehensive, practical, and specific. - To keep fully informed and up to date on legislation and developments affecting health and safety at work … in the assigned sites and wider region and to advise on the implications thereof, recommend amendments to safety management system and procedures and offer advice as needed. - Contribute to promote a culture of safety amongst employees and vendors as well as partner organisations and other service providers more »

internal & third party audits. Identifying, recording & ensuring the resolution of any supplier generated non-conformities. Consulting with subject matter experts where required. Commercial Management of material and labour costs. Identification and invoicing of variations to contract. Raising of final accounts. Health & Safety Undertaking & recording on-site inspections in … on-site understanding & adherence to all Company H&S rules Completion of all H&S related documentation Inc. RAMs, attendance sheets etc. People Management Line management of Site Supervisors What we will need from you Working knowledge of BS EN 12845 & LPS1048 Schemes (essential). Working … Testing & Commissioning Module 2 Competent (essential). LPCB Site Inspection Module 1 Competent (essential). Familiarity with the principles of Prince 2 project management methodologies (essential). You will have experience in managing complex projects with budgets of greater than £200k (essential). Practiced at management more »

internal & third part audits. Identifying, recording & ensuring the resolution of any supplier generated non-conformities. Consulting with subject matter experts where required. Commercial Management of material and labour costs. Identification and invoicing of variations to contract. Rising of final accounts. Health & Safety Undertaking & recording on-site inspections in … Testing & Commissioning Module 2 Competent (essential). LPCB Site Inspection Module 1 Competent (essential). Familiarity with the principles of Prince 2 project management methodologies (essential). You will have experience in managing complex projects with budgets up to £200k (essential). Practiced at management of … on-site labour & resources (essential). Valid SMSTS & CSCS Card Holder (essential). Knowledge of CDM Management Principles (essential). Extensive knowledge of production of project documentation eg. RAMs, Quality Plans, Project Plans, Cost Sheets (CTC), Trackers (essential). Familiarity with all standard MS office applications (essential). more »

to be brilliant for customers, every single day. DLGs growth is supported by our Risk function. From Upstream Risk, Regulatory Advice and Compliance Management Information to Privacy and Data Protection, our Risk and Compliance teams keep us one step ahead, always. With links to every part … your specialization. The role: You will support the Head of Business Risk through providing effective Group oversight of operational risk and internal control management, including risk reporting. Working within the Business Risk team alongside other Business Risk Managers, youll provide oversight of operational risk and monitor our DLG … risk profile - while staying on top of developments and changes as they happen (both internally and externally!) What else youll be doing: Risk Management ● Provide oversight of Operational Risk, through review and challenge of business area risk profiles, Key Risk Indicators, management actions and responses to more »

associated technologies. ● Responsible for the operational and threat malware analysis for the group. ● Providing security input and for maintaining relationships with the Service Management function in relation to change management, problem management and incident management. ● Responsible for the level 2 3 operational Cyber incident … vulnerabilities and anomalies and providing escalations of any unknown threats to relevant areas within the company. ● Collating metrics on the status of technical information security controls across the DLG estate, highlighting risk areas and working to develop and manage remediation plans as required. ● Collaborating with all CISO teams … prevention systems, anti-virus and content filtering, URL filtering, authentication solutions, switches, routers, Voice over IP (VoIP), firewall zoning. ● Ability to read and understand system data including security event logs, system logs, application logs, and device logs, etc. ● Knowledge and experience of enterprise grade technologies including operating systems more »

role is critical to drive greater visibility to revenue, accumulated contract value (ACV) and bookings, working closely with the global sales organization and management teams. The individual will also collaborate closely with our Finance team to ensure delivery of accurate compensation to our sales personnel across the organization. … Responsibilities : Gather and analyze sales data within the organization performing report outs to sales leaders and executives. present actionable information and insights to team members and management gather and analyze data in order to understand opportunities and address them proactively Collaborate with sales team to develop … accurate sales forecasts within the organizations CRM. Present weekly reports to the sales team and management based on their analysis. Contributing to the development of sales plans and objectives. Collaborating with Finance for compensation payouts to Sales team members in plans. Drive to improve sales processes Qualifications : A more »

to be responsible for the successful running and further development of a predominately outsourced Security Operations Centre (SOC). You will provide line management of a small team and the responsibilities include recommending what resources are needed. The ideal candidate for this role will have a 80/… Service Delivery Manager you will prepare regular reports to Program Office and stakeholders on performance, development and opportunities of the GSOC. With Vendor management you will form strong relationships with the MSSP's contacts through status tracking, informal comms, review sessions with the MSSP functionality to analyse value … the mobilisation of global and/or regional Incident Response teams whilst acting as coordinator and/or consultant during incident resolution. The ticketing system is ServiceNow. With regards to Security Operations development you will use your teams security knowledge, evaluate priority and business case for GSOC enhancements, identify more »

those referrals should be onboarded timely and ensure full compliance of paperwork. Ensure a coordinated approach with delivery, administration and compliance and provide management information on the conversion and impact of referral generation. Responsibilities [The below listed tasks/responsibilities are not exhaustive:] Administrative & Strategy Build … and maintain relationships with key stakeholders Excellent communication and presentation skills Ability to work independently and as part of a team Strong project management skills Knowledge of the training landscape in the UK Experience with CRM systems Willingness to travel Qualifications & Experience Level 2 functional skills, Math's more »

exposure to all sides of DA and have the opportunity to be involved in various DA projects. Experience using DCOM, DDM and Bordereaux Management is required for this role (1-3+ years experience). Key Responsibilities Ensuring that DDM records are kept current by manually updating mid … endorsements. Quarterly monitoring and follow-up on Risk Level Data submissions for the syndicate's RDS exercise. Tracking and following up on overdue information both internally and externally, escalating as needed. Assisting with the technical aspects of processing and approving data submissions on DDM. Coordinating with Delegated Authority … Compliance. Participating in meetings such as the DA Data Working Group and Binder Management Forum. Providing assistance with testing future Lloyd's system releases like DCOM and DDM. more »

exceptional support to users and IT staff. Responsibilities: Manage contracts and agreements for market data systems and trading applications. Oversee market data license management with vendors. Handle permissioning and access control for exchange data and specialist products using tools like Refinitiv DACS, Refinitiv Portal, and Bloomberg Admin portal. … trading applications. Manage market data cost allocations and invoices on finance and control systems. Ensure compliance with market data regulations and requirements, including information management and compliance reviews. Participate in market data and applications audits. Conduct regular audits of market data permissioning and usage. Ensure adherence more »

an exciting period of transformation in the Finance department. Team Kennedys Finance team support the Firm globally producing timely and accurate financial and management information, reporting solutions and operational support to maintain the high standard of service offered to the Firm's internal and external clients. … Our Finance team is made up of Financial Systems, Financial Control, Financial Planning and Reporting, Management Accountants, Credit Control, Legal Cashiers and Billers and Financial Operations Database teams. Our UK Finance team is based in Chelmsford and London and has a presence across our global offices. Key responsibilities … proven history of implementing business process improvements. Experience working with Finance and non-Finance stakeholders to gather requirements and help shape future processes and system design. Experience of providing second line support to finance and non-finance staff. Involvement in one or more data migration projects and a broad more »

other stakeholders. Adhere to all company processes, rules, regulations, and policies. Carry out any other sales duties as and when required by the management team. Achieve monthly and quarterly sales and activity targets. Manage a pipeline of outstanding quotations to ensure monthly targets are met. Target regional multiple … 5k per annum car allowance OTE Bonus How to apply Please submit a tailored CV detailing your experience relevant to this role. Company information Our Hall & Kay business is a leading provider of complex fire protection and security solutions, committed to delivering innovative and reliable services to our more »

support, and communicate through one, unified digital core - PDS. The role of the Service Delivery Manager is a key role in the Workplace Management Service Team within Information Systems and reports into the Head of Integrated Workplace Management Service. As the Service Delivery Manager … will be responsible for the successful day-to-day delivery of any new requests or technical enhancements of the Integrated Workplace Management System (IWMS). You will lead the technical team, ensuring that they work in an efficient way, delivering high quality work, on time, and to … positive working relationships with a diverse range of stakeholders, effectively communicating between technical and non-technical staff. Experience of working with Integrated Workplace Management Systems (IWMS) or Computer Aided Facility Management (CAFM) systems and their use to support the delivery of business outcomes and benefits (Desirable more »

cloud-based data infrastructure for the enterprise. Our proprietary technology solutions drive performance and reduce costs while helping our clients to improve the management and sharing of data across their organisations. In 2022, Aker Systems was proud to win the Scale up Business of the Year award by … a British Citizenship or Dual Citizenship. As an Aker Lead Security Architect, you will be a recognised subject matter expert in security, risk management and compliance with demonstratable experience in highly regulated industries, specifically UK Government and/or Defence. You will build effective working relationships with delivery … levels (OFFICIAL required, SECRET desirable) or equivalent in other industries Designing & delivering secure systems & tooling: Working directly with engineering teams to design and review system/data architectures through the development of patterns and principles Working within environments utilising DevOps, DevSecOps, SRE, CI/CD, Infrastructure & Security as Code more »

Technical Engineer will be the final escalation stage for support, so will have a pragmatic and level headed approach to problem and change management, to work closely with other support staff and the IT Manager to provide a good quality support service for end users. Comfortable completing technical … IT Manager will be responsible for managing the day-to-day requirements of the foundation and it's subsidiaries. Including, set up and management of the IT equipment as required. The role is a permanent hybrid role, 30% of your time will be based in our London, Southwark … training and guidance to employees as required. You will be the final escalation point and provide advanced technical support, as well as taking on system support. You'll work closely with the IT Manager to work on implementing new solutions and take ownership of the technical aspects of project more »

Analyst (Tier 1 or Tier 2) and perform a business impact analysis on the security incident. You will leverage a deep understanding of information security technologies, you will aid in triaging threat intelligence from multiple sources and add contextual information to the security incident, perform additional … based on the business impact will recommend the response actions and escalation path. You will be guided by Threat Intelligence which is actionable information (e.g. IOCs/TTPs), conduct threat hunting activities; leveraging and analyzing sources of information as available through the SIEM, in addition identify … networking '€¢Commercial experience in Penetration Testing and/or Security Monitoring '€¢Understanding of networking and infrastructure design '€¢Knowledge/experience of one or more System administration (Linux, Windows, Mac) '€¢Cyber security degree or equivalent experience '€¢Always remaining updated on new threats and developing security standards '€¢Excellent interpersonal skills with more »

Doing: Verification and Compliance: '€¢Verify that systems and processes meet specified security requirements. '€¢Assess the correctness of cyber security risk assessments and risk management plans. Auditing and Assurance: '€¢Conduct cyber security audits to find suboptimal testing, monitoring, and management of security controls. '€¢Present clear audit findings … to technical staff and management. Risk Management and Education: '€¢Assess threats and vulnerabilities, focusing on risk management. '€¢Identify points of potential weakness and effective areas for investigation. '€¢Play a role in delivering training to embed security practices. Relationship Management: '€¢Meet with teams to identify potential risks … the framework's guidelines for managing and reducing cyber risks, in particular NIST 800.53. '€¢ ISO/IEC 27001: Comprehend the international standard for information security management systems (ISMS). Knowledge about risk assessment, controls, and continuous improvement. '€¢ CIS Controls: Be aware of the Centre for Internet more »

A leading global insurance/reinsurance business has a fantastic opportunity for a Senior Bordereaux Analyst to join a growing DA Management team and provide support to the DA Data Manager and ensure the accurate processing and reporting of Delegated Authority business. Detailed Duties: Ensure the underwriting and … issuance of all forms of delegated underwriting business is carried out in accordance with the companies protocols, to include: Assist in general management and oversight of the bordereaux management systems and processes (BDX and DDM) Assist in the collation, validation and analysis of all delegated underwriting … a lead role on completing various Regulatory returns with Delegated Authority data. Provide support in maintaining DA data within company systems and ensuring information matches external systems. Attendance at team and/or market user group meetings/committees Where required, assist in updating Delegated Underwriting Procedures, Pro more »

the digital transformation of the Westminster Municipal contract. This will include but not be limited to automating back-office processes to reduce administration, improving system usage and data quality and owning system changes to ensure changing operational and client requirements are met. What we can offer you … technology to reduce the administrative burden our operational teams face by automating the back office system. You'll also work with the onsite management team to improve the quality and use of data to achieve operational and client requirements. The Digital Transformation Manager will own and rethink back … where operational front-line managers have confidence in using Management Information to make better business decisions. Capturing requirements for both system changes and reporting improvements to ensure both are fit for purpose and are being used as efficiently as possible. Support our teams with service more »

growing Internal audit function. Responsibilities (not limited to): Assisting the audit department conducting internal audit work and fraud investigations as requested by Senior Management or the Audit Committee. Perform all aspects of Internal Audit engagements including planning, fieldwork, testing, concluding findings and reporting to the IAM. Either assist … on actions to address. Prior experience in: Experience in the planning and implementation of audit and control policies and a thorough understanding of information systems Knowledge/experience working with electronic audit working papers and reporting is an advantage A high level of discretion, credibility and interpersonal abilities … when interacting with senior management and operation managers Strong interpersonal skills, capable of building strong, trusting relationships with business operations, while remaining independent and objective Key attributes required: Professional accounting qualification (CA, CPA, ACCA or IIA) and preferably ACII certified Minimum of 3-5 years' experience in external more »

major project in London at the moment, this will run for at least 12 months. This role is to provide Project contract Building Information Modelling (BIM) Coordination, leadership, professional advice and guidance necessary to enable the client to achieve their BIM level 2 objectives. A key component of … digital deliverables within the digital environment. Responsibilities ? Deliver the Project BIM processes, methodologies and guidance for the collaborative production, maintenance and delivery of information and data. ? Represent the client proactively at industry recognised forums related to BIM, CAD and Information Management highlighting and championing … and promoting cost avoidance and reduction, creating and exploiting efficiencies to deliver benefits to the programme portfolio ? Under the direction of the Programme Information Manager assure BIM ethic is consistently applied throughout contracts covered within the Programme. ? Provide project based assurance and compliance to programme, industry recognised and more »

Digital Operations is a newly created role within the NAO's Digital Services (DS) function. Leading a newly created team bringing together; Service Management, technology & cloud operations, the management of all digital strategic support managed service providers, including service desk, 2nd-4th line support, End User … Infrastructure Computing (EUIC), network & connectivity management and leading an internal technical operations team. The Head of Digital Operations is responsible for the operational effectiveness of all the NAO's digital estate. This includes ensuring the availability, accessibility, reliability, security and operational effectiveness of all NAO digital systems, services … regular attendance to the office in Victoria, London, and occasional attendance in the NAO's office in Newcastle. Function Responsibilities - • To oversee the management, delivery and performance of all DS operations including support, maintenance, vulnerability management, service management, end user & infrastructure computing services, networking more »

is on a permanent basis and offers hybrid working. You will be responsible for but not restricted to the below responsibilities: * Provides relevant management information to senior management, when requested * Contributes to project work and when required * Ensures cash matching tasks are completed in more »