ensure the complex and reoccurring issues are dealt with at the source Skills: Minimum of 3+ years working in an application support team Previous mentoring experience is preferred Experience working in a customer-facing role is essential Proven background of working with ticketing systems and CRMs Excellent knowledge of Office more »
Software company, looking for an experienced Application Support Engineer to join their team in a team lead position. You will be responsible for leasing, mentoring & coaching 1st to 3rd line Application Engineers to ensure smooth running of day-to-day operations. Required: Customer ... APCT1_UKTJ more »
Software company, looking for an experienced Application Support Engineer to join their team in a team lead position. You will be responsible for leasing, mentoring & coaching 1st to 3rd line Application Engineers to ensure smooth running of day-to-day operations. Required: Customer Service experience (3 years) Ticketing systems- ServiceNow … Experience- providing support This would be a great position for someone early in their managerial career, who has experience providing hands-on support and mentoring a small team. If you are interested, please apply now to share your CV across. In Technology Group Ltd is acting as an Employment Agency more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
In Technology Group Limited
Software company, looking for an experienced Application Support Engineer to join their team in a team lead position. You will be responsible for leasing, mentoring & coaching 1st to 3rd line Application Engineers to ensure smooth running of day-to-day operations. Required: Customer Service experience (3 years) Ticketing systems- ServiceNow … Experience- providing support This would be a great position for someone early in their managerial career, who has experience providing hands-on support and mentoring a small team. If you are interested, please apply now to share your CV across. In Technology Group Ltd is acting as an Employment Agency more »