System Support Analyst
Livingston, Scotland, United Kingdom
Accord Business Solutions
as part of the day-to-day operation. Essential skills: Experience working with a Managed Service Provider or service desk environment. Proficient in supporting Microsoft Windows Desktop Operating Systems. Microsoft/Office 365 Administration Experience. Basic Administration of Windows Server Operating Systems Cyber Security Awareness Have experience of … service desk ticketing systems. Desirable skills: Networking experience, including Switching, Routing, Firewalls and Wireless technologies; Virtualisation technologies Microsoft Azure Cloud Platform Citrix and Remote Desktop Services solutions Backup Solutions RMM Tools Professional Industry standard certifications (MCP, CCNA, CCA-V etc more »
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