team at Baltic Apprenticeships. A Typical Day in the Job: Answering and completing IT Support tickets/helpdesk tickets raised by Support clients Office365 console administration Supporting on email migrations Onboarding new clients Support sales team with technical queries Setting up hardware for clients e.g. laptops, desktops … provided Christmas shutdown (Days not taken from holiday allowance) Desired Qualities, Skills and Knowledge: Good communication skills both written and verbal Confident in using Microsoft Word, Excel and Outlook Confident web browsing Teamwork and ability to work under own initiative Flexibility with hours if jobs runs over etc Able more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
Install & Configure a range of software components using Microsoft Portals to ensure all software is set up to the clients requirements - I.e. office, 365 Using Halo Ticketing system to escalate tasks, log tasks, communicate and maintain full documentation Hardware installation could be setting up a new laptop more »
Employment Type: Advanced apprenticeships, Work From Home
Darlington, County Durham, North East, United Kingdom
Baltic Apprenticeships
WiFi sytems, backups and that's just the tip of the iceberg. They are partnered with many platforms to provide the best services, including Microsoft Silver Partners, Dell Enterprise Partners, HP Enterprise Partners, ESET Silver Partners to name a few! As an IT apprentice, you will be an essential … line telephone support system Ticket assignment and escalation Process software subscription renewals Participate in various projects covering areas such as security, communications, migrations, Office365 subscriptions, Office365 Exchange and Azure Service Full training and support will be provided by your workplace mentor and from the more »
basis - Managing printing support, logging Manage print services and thorough understanding of network securities. Gain full insight into user management using AD and Office365 Install/manage the phone and wifi system Log each ticket and helping manageme to analyse current/future network requirements. Ensuring all more »
and techniques in-house to identify live trends and patterns across the sector and database. As an apprentice, you will use the full office365 suite to store, develop and maintain data through use of Brown Turner Ross case management system called LEAP along with the opportunity to … use the full Microsoft365 products and access all external database systems we have access to. From this, you will collect reports for staff within the business to evidence within internal and external meetings. In this role, youll work towards your level 3 data essentials qualification, delivered … documentation, which will then need to be uploaded into the case management system which involves a range of all platforms across Microsoftoffice365 Check and validate data with the involvement of removing duplicates, checking and monitoring data system daily, completing quality checks on information that may more »
other teams as required Support remediation of faults and security vulnerabilities as required Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Information Communications Technician Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in … your organisation. Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million … technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoftmore »
for client calls to our IT helpdesk Triage of client incidents to decide appropriate escalation methods Basic windows or mac troubleshooting Providing changes to Microsoft365 such as client name/job title changes Occasional site visits including PC/monitor moves in client offices (expenses paid … . Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support … Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies more »
SUITE 29. 7TH FLOOR, 63- 66 HATTON GARDEN, LONDON, England Hybrid / WFH Options
INSTANT ON IT LTD
A great opportunity for an IT apprentice focusing on the newest cloud services including Microsoft Modern Desktop and Azure technology. If you are looking for an opportunity to learn on the job about cutting edge cloud and security applications, we want to hear from you! Role You will be … training programme ensures you have opportunities to develop your core skills and specialities for your future career in IT. Become an SME in the Microsoft365 and Office Suite Provide first line analysis of all IT issues and ensure that SLAs are met Answering the telephone, responding more »
Claranet, Brighouse Court, Barnett Way, Barnwood, Gloucester, England
CLARANET LIMITED
whenever possible & escalating incidents/requests that cannot be resolved within agreed timescales Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation This … new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities QA’s Azure Cloud Support Specialist Level 3 apprenticeship … technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoftmore »
4 SOUTH PARK WAY, WAKEFIELD 41 BUSINESS PARK, WAKEFIELD, England
BLACKLIGHT SOFTWARE LTD
You will gain exposure to the technologies we use, especially around Microsoft’s cloud stack (Azure, Office365). Once completed you will join the development team and contribute to successful projects. Duties will include coding in a manner consistent with published coding standards, as part of … or equivalent, grade Level 3 (Essential) About the Employer BLACKLIGHT SOFTWARE LTD Situated in Yorkshire and Liverpool, Blacklight Software are a forward thinking Microsoft Gold Partner specialising in Microsoft solutions and bespoke software development. Our in-house team of Business Analysts, Project Managers and Software Developers are experts more »
PLYMOUTH SCIENCE PARK, 1 DAVY ROAD, DERRIFORD, PLYMOUTH, England
ACRONYMS LTD
and repairing hardware such as laptops or desktop computers You will be working with and/or on; End-user issues, typically in a Microsoft environment Microsoft365 Training Level 3 IT Soloutions Technician qualification Training schedule and method has yet to be agreed. Details will more »
St. Martins Courtyard, Coney Street, York, England
DASHING DISTRIBUTION SOFTWARE LTD
multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales apprenticeship: Microsoft Azure Fundamentals (AZ-900) Microsoft365 Fundamentals (MS-900) Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming more »
Bidborough House 38-50, Bidborough Street, London, England
UNIVERSITY COLLEGE LONDON
these activities – Jira, Miro, RemedyForce, ITIL Messaging and Collaboration: Provide second and third-line support and fulfil service requests relevant to UCL’s Office365 applications and infrastructure. Create and review customer and operational documentation relating to the service. Deliver service improvement features for UCL’s Messaging & Collaboration more »
UNIT 3, LUFTON HEIGHTS COMMERCE PARK, BOUNDARY WAY, YEOVIL, England
LABRINTH COMPUTERS LTD
June 2024 Start Date Monday, 15th July 2024 Desired Skills IT skills Attention to detail Administrative skills Analytical skills Logical Troubleshooting MicrosoftOffice365 Anti-Virus and Backup MicrosoftOffice Desktop Qualifications English GCSE or equivalent, grade Grade 9 – 4/A* - C (Essential) Maths GCSE more »
Riddlesdown Collegiate Honister Heights, Purley, England
THE COLLEGIATE TRUST
customer service. Rotating between Riddlesdown Collegiate, The Quest Academy and Woodcote High School. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship … Riddlesdown and staffroom areas at other schools Free staff refreshments Free Anti-virus protection Free 1Password Family account (during employment period) MicrosoftOffice365 for work use (during employment period) Employee discounts (via 3rd party partnerships) Travel expenses between schools On-site gym at Riddlesdown Supportive team more »
Sterling Works, 88 Arundel Street, Sheffield, South Yorkshire, England
RUSKIN MILL TRUST LIMITED
use of IT and help with identifying relevant technologies and implement as necessary Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship … technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoftmore »
UNIT 16, LONG ACRE CLOSE, HOLBROOK INDUSTRIAL ESTATE, SHEFFIELD, England
ONE2CALL LIMITED
for on-site installations or fault-finding tasks Future product exposure and experience: Focusing on VOIP Products 3cx Hosted Telephony, Voice As a Service, Microsoft Teams, Sip Trunking Integration Technologies to enhance Voip Systems Communications Services – Leased Lines, 5G, Wireless Point to Point, SaaS Microsoft365 … protocols and services that form part of on-premise, cloud and hybrid network architectures Train with QA – the largest and leading provider for both Microsoft and AWS training Learn technical content that aligns to, and is relevant to, employers and the market Learn about DevOps methodologies and the fundamentals … of databases and data migration Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud. A permanent role will be available upon successful completion of the apprenticeship. Business Benefits: Free onsite parking with EV charging points Exercise scheme – longer breaks to enable employees to more »
THE OLD CORN MILL, NEW ROAD, WHALEY BRIDGE, HIGH PEAK, England
TRUSTED IT LTD
Documenting calls on the call ticketing system Following standard help desk procedures & processes Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship … 17th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Problem solving skills Logical Team working Non judgemental MicrosoftOffice365 experience Qualifications any subject -- x3 GCSE or equivalent, grade 4+ (A-C) (Essential) English GCSE or equivalent, grade 3+ (D or above) (Essential) Maths GCSE more »
along with provisioning new machines for users. There will also be an opportunity to assist in project work, which could involve migrating customers to Microsoft 365. Each day will be varied and the amount of experience you will gain will be immense. When you join the Infrastructure team, you … the IT equipment that is behind the scenes and away from the day to day support of users. This will give you experience with Microsoft Windows Servers, both on-premise and within the Microsoft Azure cloud. During your time in Cybersecurity you will learn how to protect an … new and existing customers. Training The Apprentice will gain their Information Communications Technician (L3) Apprenticeship. In addition, there will be an opportunity to gain Microsoft qualifications and pass the following exams: MS-900, MD-101, MD- 102, AZ-500 and AZ-900. Following the successful completion of the Apprenticeship more »
skills · Excellent knowledge of Windows Operating systems · Good knowledge of network protocols/implementation and usage · Computer network management and implementation skills · Exposure to M365 and Azure a desirable attribute · Understanding of key concepts, Legacy/cloud and Hybrid cloud. · Good Telephone/Communication manner and customer liaison skills Training more »
3D REGAL WAY, AXIA HOUSE, WATFORD, HERTFORDSHIRE, England
AXIA HOLDINGS LIMITED
users and permissions within Active Directory Install & Configure Hardware & Software Monitor remote backup systems Migration of systems to Cloud such as Azure and Office365 Manage Backup Estate Manage VMWare Estate Assist in any other general tasks that may arise Desired skills and experience: Experience of Windows XP …/Windows 7/Windows 10 Experience of Active Directory User Administration Experience of Microsoftoffice and office365 Basic understanding of Networking solutions, TCP/IP, LAN, WAN. Confident spoken and written English Ability to prioritise tasks and be aware of time constraints and deadlines Ability … and support. Through various strategic programs, we have attained trading authorisation from several manufacturing companies including: Cisco, APC, HP, IBM, Dell, Eaton, Citrix, VMWare, Microsoft, Juniper & Fortinet to name a few. We pride ourselves by offering business solutions that can make your company function to its greatest potential from more »
SmartBase, SmartBase Target Road, Aviation Park West, Christchurch, England Hybrid / WFH Options
SPYROSOFT LTD
issue tracking • Troubleshoot desktop and laptop hardware issues, both on-site and remotely • Support the full suite of Microsoft desktop products, including Office365 • Engage with other Microsoft products, such as Active Directory • Facilitate user onboarding and offboarding processes. Role is offer based with the potential more »
8-9 Lister Park, Featherstone, Pontefract, England
Velocity Academy
and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a more »
Widney Manor Road, Solihull, West Midlands, England
SUMMIT LEARNING TRUST
ready for use and operating safely and correctly Training Information communications technician Level 3. Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship … technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoftmore »
Unit 8, Cirrus Park Lower Farm Road, Moulton Park Industrial Estate, Northampton, England
ADAPTIVE CARE SOLUTIONS LIMITED
duties will include the following: Provide direct support for existing customers; particularly the education and healthcare systems, utilising Microsoft Windows systems, including Office365 and Azure. Learn our flagship Nurse Call/Acoustic monitoring system and be involved in the delivery, configuration and support of these systems. … protocols and services that form part of on-premise, cloud and hybrid network architectures Train with QA – the largest and leading provider for both Microsoft and AWS training Learn technical content that aligns to, and is relevant to, employers and the market Learn about DevOps methodologies and the fundamentals … Desired Skills Communication skills IT skills Attention to detail Organisation skills Problem solving skills Team working Non judgemental Experience with the following: Office365 administration Network troubleshooting Active Directory Admin Qualifications any subject --- x3 GCSE or equivalent, grade 4+ (A-C) (Essential) English GCSE or equivalent, grade 3+ more »