IT Support Analyst, IT Technician or First Line IT Support Analyst, Familiarity with ticketing systems (for example ServiceNow or ZenDesk), Active Directory administration, Office365 and Windows troubleshooting skills, Excellent telephone manner and customer service skills, Flexibility and willingness to work on-site in Liverpool. What you'll more »
Employment Type: Contract
Rate: Up to £17.44 per hour + £17.44 per hour PAYE
Provide technical support to clients and the internal team, troubleshooting and resolving issues related to Windows desktop, Windows server and MAC environments. Administer Office365 and Google Workspace environments, including user management, email configurations, and security settings. Work collaboratively with the wider IT Team to resolve service requests … and server operating systems, including Active Directory and Group Policy management. Knowledge of server virtualisation, including VMware and Hyper-V. Strong understanding of Office365 administration, including Exchange Online, SharePoint, and Teams. Knowledge of cloud services, including virtual machines, storage, networking, and security. Excellent problem-solving skills and more »
Wilmslow, Cheshire, United Kingdom Hybrid / WFH Options
Jobwise Ltd
will be considered. Proven experience in providing technical support in a helpdesk or service desk environment. Strong knowledge of Microsoft Windows and Office365 Suite, as well as common business applications and productivity tools. Familiarity with ITIL (Information Technology Infrastructure Library) framework and best practices for IT … troubleshooting skills with a customer focused approach. Ability to work independently and collaboratively in a fast-paced environment. IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent (desired). Knowledge of remote desktop support tools and remote assistance techniques. What do you get in more »
Wilmslow, Cheshire, United Kingdom Hybrid / WFH Options
Jobwise Ltd
will be considered. Proven experience in providing technical support in a helpdesk or service desk environment Strong knowledge of Microsoft Windows and Office365 Suite, as well as common business applications and productivity tools Familiarity with ITIL (Information Technology Infrastructure Library) framework and best practices for IT … troubleshooting skills with a customer focused approach Ability to work independently and collaboratively in a fast-paced environment IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent (desired) Knowledge of remote desktop support tools and remote assistance techniques. What do you get in return more »