Service Desk Engineer
Oxford, England, United Kingdom
Cloud Decisions
Service Desk Engineer (1st line) Oxford - Onsite Up to £26k + Benefits Join a multiple award winning Microsoft Solutions Partners who have gained credible praise for their commitment to customer satisfaction across the UK. As a personable and dynamic Service desk Engineer you will be based on site in … as a ServiceDesk engineer (1st line level) supporting SMEs. Windows Server 2016 and Windows 2019 Windows 10 Active Directory SharePoint 365 Office 365 Excellent communication and problem solving skills Knowledge of the following: Basic Understanding and troubleshoot issues, using: MS Windows Server 2016/2019 and … Office 365 based email PC/Server Hardware; diagnose and upgrade, both hardware and firmware on PC’s – understanding of Raid configurations, iLO, on servers. Active Directory – configure new users, new OU’s, configure sites and services, resolve issues. DNS Firewalls As the successful Service Desk Engineer you more »
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