1st/2nd Line Helpdesk Engineer
Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Franchise Brands plc
candidate will be customer service focused a keen interest in IT. Training can be provided in areas needed. Essential: Experience in IT support of Microsoft products Strong Customer Service skills Team player Flexible and adaptable approach Desirable: Any Microsoft qualifications Previous support of international locations Knowledge of helpdesk … ticketing systems European spoken languages High standard of incident management Azure/Cloud knowledge Microsoft 365 suite Cyber security knowledge Microsoft Intune and Defender Benefits 25 days annual leave – plus bank holidays; Royal London, Company Pension; Group Life Assurance; Additional Paid Leave/Special Leave; Cycle to Work more »
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