2 Permanent Microsoft Certification Jobs in Cardiff

Job Description: Our company is looking for a Support Desk Engineer who can provide technical assistance and problem-solving for our customers who use Microsoft technologies, such as Azure/Microsoft Entra ID, SharePoint, Endpoint Manager, Microsoft Defender, and M365. The ideal candidate will have … years of IT support experience, preferably in a Microsoft environment, and a desire to learn new skills and grow within a dynamic company. This role involves collaborating with our technical team, Solutions Architects, Delivery team, and other stakeholders to ensure the customer issues and queries are resolved. Will be … will have opportunities to work on developing customer solutions and customer facing opportunities. Key Responsibilities: • Provide first and second level support for customers using Microsoft technologies, such as Azure/Entra ID, SharePoint, Endpoint Manager, Microsoft Defender, and M365. • Diagnose and troubleshoot technical issues, using remote access tools more »

to Veezu sites to provide technical support/technology changes. Role requires valid UK driving licence. Technical Experience & Qualifications While an MCDST/A+ certification or its equivalent is highly recommended, what’s paramount is your demonstrable expertise in the domain with experience delivering excellence in previous roles. A … of ISO27001 and ITIL principles a distinct advantage. Demonstrate proficiency in various IT paradigms and technologies, including but not limited to PCs, Printers, Networking, Microsoft suites, Active Directory, and security solutions. Beyond technical acumen, your problem-solving acuity, interpersonal finesse, commitment to timelines, attention to detail, and an inherent … passion for continuous learning will set you apart. Comprehensive expertise in Microsoft-based operating systems, especially Windows 10/11, complemented by hands-on experience with Google mail/Office 365. Prior experience supporting operations centres alongside group business functions an advantage. Demonstrated knowledge in administering User & Security Groups more »