Job Description: Our company is looking for a Support Desk Engineer who can provide technical assistance and problem-solving for our customers who use Microsoft technologies, such as Azure/Microsoft Entra ID, SharePoint, Endpoint Manager, Microsoft Defender, and M365. The ideal candidate will have … years of IT support experience, preferably in a Microsoft environment, and a desire to learn new skills and grow within a dynamic company. This role involves collaborating with our technical team, Solutions Architects, Delivery team, and other stakeholders to ensure the customer issues and queries are resolved. Will be … will have opportunities to work on developing customer solutions and customer facing opportunities. Key Responsibilities: • Provide first and second level support for customers using Microsoft technologies, such as Azure/Entra ID, SharePoint, Endpoint Manager, Microsoft Defender, and M365. • Diagnose and troubleshoot technical issues, using remote access tools more »
Excellent communicator, capable of engaging at all levels with customers * Distributed team dev. inc source control appreciation, esp. ADO/GIT and CI * Relevant Microsoft certifications (PL-200. MB-230, PL-100 etc) We're also looking for people that fit how we work, which is something like; * happiest more »
additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Coding placement (£25K - £40k) We will now work with you to help you secure your first more »
additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Coding placement (£25K - £40k) We will now work with you to help you secure your first more »
additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Coding placement (£25K - £40k) We will now work with you to help you secure your first more »
Swansea, City and County of Swansea, West Glamorgan, United Kingdom
ITonlinelearning
additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Coding placement (£25K - £40k) We will now work with you to help you secure your first more »
additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Coding placement (£25K - £40k) We will now work with you to help you secure your first more »
Swansea, City and County of Swansea, West Glamorgan, United Kingdom
ITonlinelearning
additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Coding placement (£25K - £40k) We will now work with you to help you secure your first more »