opportunity for a 2nd Line Technical Support Engineer with a background in working for MSP’s and real-world project deployments and experience with Microsoft 365 and Azure. Requirements and skills Previous experience as a 1st & Second line engineer Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). Strong problem-solving skills and ability to work … well in a team. Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience. Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. The 2nd Line technical more »
M365 Technical Support Engineer Location: Hertfordshire Salary: £33,000 The Technical Support Engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to our clients. The consultant must be comfortable working in a dynamic environment, managing multiple projects, and … always ensuring client satisfaction. Requirements and skills Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS … ability to work well in a team. Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience. Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. Previous more »
working for an MSP is advantageous. Solid understanding of IT systems, networking, and infrastructure. Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. Experience with hardware troubleshooting and software installations. Ideally you will have familiarity with IT security principles and best practices. Excellent problem-solving … detail. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Ideally you will have, or working towards (e.g. Microsoft Certified Systems Administrator, Azure Solutions, Architect Expert etc) If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge more »
Watford, Hertfordshire, South East, United Kingdom
1TECH STAFFING LIMITED
working for an MSP is advantageous. Solid understanding of IT systems, networking, and infrastructure. Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. Experience with hardware troubleshooting and software installations. Ideally you will have familiarity with IT security principles and best practices. Excellent problem-solving … detail. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Ideally you will have, or working towards (e.g. Microsoft Certified Systems Administrator, Azure Solutions, Architect Expert etc) If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge more »
