IT Senior Service Desk Analyst
Liverpool, Merseyside, North West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
BDO
N+/A+ Certified - desirable Experience of People Management - desirable CSIP Experience - Desirable Proven customer Service Experience Proven experience of working with Tier 1 Microsoft applications (O365) - essential Proven experience of Incident Management Systems (ServiceNow) First Line level IT support experience preferably within a remote support position Essential Extensive … support aspects of computer and cloud based systems, hardware, software and peripheral equipment including but not limited to: MS Stack, Active Directory, Azure, Intune, SCCM, O365, Exchange, Windows 10, MSTeams, SharePoint, Secure Email/Mimecast, Sophos, Remote Access Tools Essential IT Related degree - desirable MCP, MOS, MCSE - desirable more »
Employment Type: Work From Home
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