to join us as we are growing and expanding through new products, markets and partnerships. The Role To run the service desk and incident management, mentoring the desktop support lead. To run the sys admin team who perform the rates process, and look after orders hitting the back end … windows 11 migration project, ensuring best practice is adhered to and Role base builds locked down. Governance Continue to embed the Incident and Problem Management policies within all IT teams by ensuring relevant processes are adhered to. Ensure ticket quality controls are maintained. Ensure relevant processes following Major Incidents … captured. Reporting Provide adhoc reporting requests for Incidents and Problem tickets. Create new and produce existing reporting from TOPdesk on Incidents and Problems. Service Management Act as an Incident Manager for incidents that occur during the working day and out of hours, complete follow-on actions, such as conducting more »
level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 MobileDeviceManagement Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers more »
level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 MobileDeviceManagement Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers more »
level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 MobileDeviceManagement Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers more »
level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 MobileDeviceManagement Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers more »
operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements. o Good Customer management skill. o Good in oral and written communication. o Able to interact and work with customer at different levels. o Self- Driven and result … Skype, OneDrive) o Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP working principles o Basic understanding , mail configuration and troubleshooting of MobileDeviceManagement system ( Airwatch/Xenmobile/Mobile iron etc), o Basic understanding on Data backups, o Basic understanding and troubleshooting … for VDI, SCCM/LanDesk/Altris, o Basic configuration & troubleshooting of Apple machines/mobile devices o Contribution towards creating KB article o Ensuring all SRQs, Incidents are addressed within stipulated SLA timelines. Benefits : You will receive a competitive salary, a generous benefits package, training, and development, as more »
exhibit sound and accurate judgement and include appropriate people in the decision-making process . Highly motivated - Sets and achieves challenging goals . Quality management - ability to look for ways to improve and promote quality . A fast learner with the ability to follow processes and procedures, you will … . Windows 10, 11 & Mac OS . Networking: LAN, WAN, VPN, VLANs, Switches, Managed WIFI, Firewalls and Routers . Microsoft 365 and Azure with MobileDeviceManagement including Intune and JAMF . VoIP Phone Systems . Solid experience and understanding of installation, configuration and maintenance of Windows more »
ideally MSP or educational sector). Excellent design documentation skills Client focussed Confidence/willingness to make decisions; exhibit sound and accurate judgement. Quality management - ability to look for ways to improve and promote quality Strong troubleshooting ability Windows 10, 11 & Mac OS Networking: LAN, WAN, VPN, VLANs, Switches … Managed WIFI, Firewalls and Routers Microsoft 365 and Azure with MobileDeviceManagement including Intune and JAMF VoIP Phone Systems Solid experience and understanding of installation, configuration and maintenance of Windows Server 2016 upwards, with Active Directory Services and Group Policies Server 2016 onwards, Active Directory, SCCM more »
ownership of assigned escalated incidents, problems and change requests to ensure the company meets its SLA timescales, timely update of the company’s Service Management ticketing system, carry out all maintenance tasks for on-site services as detailed in contracted service management plan, maintain those Reference Facilities that … Hardware Infrastructure Patching • End User Hardware - Laptops/Thin Clients • Networking Fundamentals • Mechanical engineering skills- i.e. using drills, building stands for displays. • ITSM Ticket Management • Enterprise Hardware Solutions i.e. Rack mounted equipment. • Carrying out site surveys and completing site survey reports with accurate write ups and Visio diagrams. Advantageous … Technical Experience: • Anti-Virus Solutions • Enterprise Cloud Platforms – Azure/AWS • MobileDeviceManagement Solutions • VMware Horizon, ESXi & vSphere • Windows Server 2016 to 2022 • Active Directory Administration • VOIP hardware • Enterprise Backup Solutions • Windows RDS (Remote Desktop Solution) • Firewall technologies. • Linux OS • Public Key Infrastructure (PKI) • Switch Technologies more »
Cambridge, Waterbeach, Cambridgeshire, United Kingdom
Polytec Personnel Ltd
VMWare) * Supporting NetApp storage (NAS/SAN) * Backup solutions (Veeam) * Microsoft Exchange or Exchange Online administration * Experience of deploying and managing Office 365 and Mobiledevicemanagement Please contact us as soon as possible for more details or apply below more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Network IT
of anti-virus products in a business environment. Experience of configuring and supporting Cloud Products, including Microsoft 365 and Azure and Intune. Experience with MobileDeviceManagement, Samsung Knox, Apple Business Manager. An analytical mind with good problem-solving capabilities. more »
months +, Hybrid - 2 to 3 days per week based in either Glasgow or London. This role requires working with a broad spectrum of 'Device' technologies and commodity digital hardware products. Providing technical architecture services into the Architecture team, you will be responsible for the development of technical designs … Buyer's IT service. Experience and knowledge of detailed technical hardware evaluation and physical model selection across a range of common commodity PC, laptop, mobile, printers, monitors and peripherals such as docking stations and USB hubs Working knowledge and practical delivery experience of using MobileDeviceManagement (MDM)/Unified Endpoint Management (UEM) platforms Experience undertaking security assessments of physical hardware, with an understanding of sophisticated threats at the hardware, firmware and OS levels. Active SC Clearance Disability confident As a member of the disability confident scheme, our client guarantees to interview all candidates who more »
Clerkenwell, England, United Kingdom Hybrid / WFH Options
Heat Recruitment Ltd
Clearance & Sole British Nationality * Experience and knowledge of detailed technical hardware evaluation and physical model selection across a range of common commodity PC, laptop, mobile, printers, monitors and peripherals such as docking stations and USB hubs * Working knowledge and practical delivery experience of using MobileDeviceManagement (MDM)/Unified Endpoint Management (UEM) platforms * Experience undertaking security assessments of physical hardware, with an understanding of sophisticated threats at the hardware, firmware and OS levels more »
with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality and performance standards are met and contributing to an efficient and effective IT Service. … Principal Accountabilities: To provide a high level of technical first level IT support in line with IT Service Management (ITSM) best practices for all services delivered by the IT Team ensuring customer focus is at the heart of service delivery. To ensure that Incident and Service Request information is … articles. To work collaboratively across the IT environment and with customers to ensure delivery of the IT programme of work identified in the Change Management process and IT Roadmap. To deliver the ITSM functions within the IT Service Desk ensuring that services and support are available during service operational more »
deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation, and email correspondence Good time management/organisational skills Work well as part of a team or independently Driving licence essential to provide support across the large site and surrounding … satellite sites Desirable skills/qualifications: Microsoft Windows 7/10 training and certification Active Directory management Understanding of SCCM Understanding of BlackBerry UEM or similar mobiledevicemanagement platforms Understanding of Trellix and Ivanti or equivalent software This is an excellent opportunity to join us more »
reliability. This is working in the defence and security industry so there are exciting projects coming live all the time. Responsibilities will include: Incident Management: Respond to and resolve complex incidents. Provide efficient and timely solutions to maintain high service levels. Manage P1 communications and technical incident calls if … required. Patch Management: Regularly test and patch systems and software to ensure security and functionality. This includes scheduled maintenance and ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rd Line duties. Technologies include but not …/11 Office 365 suite Windows Server 2016 to 2022 Active Directory Administration VMware Horizon, ESXi & vSphere Enterprise Cloud Platforms – Azure/AWS MobileDeviceManagement Solutions Software/Hardware Infrastructure Patching End User Hardware - Laptops/Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals more »
in a Prison IT environment. Experience delivering and supporting end user compute environments, at least one of; Microsoft/Apple/Google. Experience of device image deployment solutions such as, Intune, SCCM, MDT, etc. O365 deployment/Azure technologies Experience working in a School IT environment. Experience of MDM … MobileDeviceManagement) solutions. Experience deploying server & storage solutions, on premise and cloud. Virtualization; Hyper-V/VMware. Backup solutions such as Veeam. Networking – switching and routing, VLAN configuration, Wireless configuration and surveying. KEYWORDS : Azure, Prison, School, SCCM, Intune, HyberV, VMWare, Meraki, Cisco, Aruba more »
culture where you will enjoy working with a high degree of autonomy. This global tech company is extremely successful being a leader in Data Management solutions for Fortune 500 companies. The company has a highly skilled user base and enjoys a very stable team with virtually zero staff turnover … person and remotely. Technology wise the essential skills are Microsoft centric and include: Windows OS, AD, Entra ID/Azure AD, some Windows Server, MobileDeviceManagement (MDM), InTune and AutoPilot exposure. Good skills with setting up PCs, Laptops, and Mobiles is required. Desirable skills include: MAC more »
user authentication, access controls, and privilege management. * Managing and maintaining endpoint security solutions, including endpoint protection platforms (EPP), endpoint detection and response (EDR), and mobiledevicemanagement (MDM) using Microsoft Intune. * Developing and enforcing Data security/Application security policies, standards, and procedures across the organisation. Ensure … with Microsoft Intune, Azure Active Directory, Azure Security Centre, and other Microsoft security solutions. * Strong understanding of network security, endpoint security, identity and access management, and data protection concepts. * Experience with security compliance frameworks (e.g., NIST, ISO 27001, GDPR). * Excellent analytical and problem-solving skills. * Effective communication and more »
stack including: o Azure o Virtual machines o Endpoint o SharePoint o 365 Administration o Exchange o Power Automate Knowledge of: o iOS and mobiledevicemanagement o VOIP telephony o TCP/IP o Antivirus and network The ideal candidate will be friendly and willing to more »
Newark, Nottinghamshire, East Midlands, United Kingdom
Future Prospects
and Office 365/Azure user and group administration. Microsoft Intune implementation and Admin. Word, Excel, PowerPoint, and Outlook. Excellent Teams and SharePoint administration. MobileDeviceManagement with Android and Apple. Windows 10/11. Remote desktop. Basic hardware diagnostics/triage. I.T asset management. Whilst not more »
Employment Type: Permanent
Salary: 23 days holiday + BH, Pension scheme, Health Insurance
1st line desktop, voice and remote access support across offices and remote users. Setup new IT equipment for users, including laptops, desktops, telephony, and mobile phones. Managing users and groups within Active Directory. Responsible for implementing approved procedures (change control, joiners/leavers, etc.) Support and maintain Microsoft Teams … groups within Active Directory. Installing new software and hardware (laptops, printers, workstations, etc.). Troubleshooting basic VPN, and networking issues. Working knowledge of MDM (mobiledevicemanagement) software desirable. Ability to effectively prioritise and execute tasks within a dynamic environment. Please apply today or get in touch more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Searchability®
abilities. Search for improvement on the current infrastructure and complete regular updates. Skills Required: Experience with Microsoft stack, including Azure, O365, Active Directory, Intune. MobileDeviceManagement experience - including Apple and Windows devices. Experience managing physical, virtual and cloud infrastructure. At least 3 years in an IT more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software Significant experience of desktop operating systems, software packaging, mobiledevicemanagement and deployment tools Experience working Microsoft O365 such as Azure and SharePoint Having a basic understanding of network troubleshooting Excellent more »
You will be joining a leading independent education provider, providing IT Support across internal users. Working across: Windows 10 & 11 M365 Hardware & Software Networking MobileDeviceManagement Active Directory The role is an initial 12 month FTC. Sound interesting? Click apply now and I will be in more »