1 Network Management Jobs in Scotland with Remote Work Options

involve 3/4 days onsite working in a busy, fast based environment. Responsibilities: Provide technical support to internal staff, addressing hardware, software, and network-related issues promptly and effectively. Troubleshoot and resolve IT-related problems, escalating complex issues to senior team members or third-party vendors when necessary. … configure, and maintain hardware and software systems, including desktops, laptops, printers, and peripherals. Assist with the setup and maintenance of office IT infrastructure, including network equipment, servers, and telecommunications systems. Perform regular system maintenance tasks, such as software updates, patches, and security enhancements. Assist with user account management … Proven experience in a similar role providing IT support in a busy, fast paced environment. Strong knowledge of Windows and macOS operating systems. Good network management skills. Understanding of CRM systems. Exposure to telephony technology and an ability to support e.g. Dialler/ICR/IVR systems). more »