3 Permanent Network Management Jobs in the West Midlands

Technical Network Analyst Stoke (2-3 days a week in the office) 35-45k To ensure the continuity of services by providing the support, guidance and technical expertise necessary to resolve 2nd & 3rd line tickets and the deployment of robust, flexible technical solutions in accordance with solution designs. … for the Cloud Technology environments, liaise with relevant 3rd parties and develop \ enhance tools, solutions, and processes in line with best practise Technical Analyst – Network To act as the “product owner” For On premise and Cloud network environments, liaise with relevant 3rd parties and develop \ enhance tools, solutions … line with best practice General To respond to all incidents in a timely fashion operating within service level agreements, ensuring adherence to all Service Management processes To ensure that all end user incidents are clearly logged in the incident reporting tool, capturing resolution details as appropriate To search documentation more »

ensuring the reliability, security, and performance of our infrastructure. Responsibilities: * Manage the day-to-day operations of the ICT Infrastructure function, overseeing server infrastructure, network management, cyber security, connectivity, telephony, and data backups. * Lead a team of technical experts, providing guidance and support in their roles. * Collaborate with … a key point of contact for IT-related queries, providing prompt and effective resolutions. * Plan and oversee IT operations, production support, systems administration, and network operations. * Monitor and optimize system performance and SLAs, making recommendations for enhancements. * Manage relationships with key IT product and service providers. * Drive continuous improvement … years of IT experience, including leadership roles in IT infrastructure operations, project delivery, and systems lifecycle management. Strong technical expertise in the following areas: * Network design and administration * Data center operations * Database administration * Systems programming and administration * Microsoft back-end stack (AD/GPO, DNS, DHCP, SQL, SharePoint) * Microsoft more »

and evaluate new technology. Ensure IT systems and software are kept up to date. Provide 1st and 2nd line support to the business through management of incidents and service requests raised through IT Service Desk. Ensure Service Desk tickets are resolved within target SLA and all Service Desk processes … OS and Office Software. Networking knowledge, TCP/IP, Wi-Fi, switches and patching. Strong problem-solving skills and a logical mind. Knowledge of network management and data backup/recovery. Familiarity with various operating systems and platforms. Attention to detail and high levels of accuracy. Job Offer more »