2 Permanent Network Support Jobs in the South West

Our client has an exciting opportunity for a Network Support Engineer to join the team. Location: London Salary: £40,000-£50,000 + shift allowance of 17.5% Job Type/Hours: Full-time permanent with 24/7 shift rotation About The Company: Our client is a pioneering … bespoke in-house technology hubs and state-of-the-art online trading platforms, our client lead the industry with our comprehensive suite of offerings. Network Support Engineer - The Role: As a Network Support Engineer, you will support our client's network operation centre by … providing technical support to their customer based on 24/7 basis. You will play a pivotal role in maintaining the stability and efficiency of our client's network infrastructure. You will help to monitor network performance, troubleshoot issues, and ensure uninterrupted connectivity for our client and more »

AV/Network Support Join a dynamic AV Client Services team, playing a vital role in delivering top-notch technical support to our valued clients worldwide. Here's what you'll be doing: Assist clients with technical support needs, whether through our Helpdesk or on-site … resolution of reported faults. Prioritize efficiency and effectiveness in resolving client issues. Take ownership of client requests, ensuring they receive the appropriate level of support according to their maintenance agreement. Foster strong client relationships by providing expert technical assistance via phone or videoconference, followed up promptly with email summaries … Champion remote diagnostics to swiftly troubleshoot AV systems and infrastructure, minimizing downtime. Travel to client sites as needed to identify and resolve faults, providing support to fellow engineers as required. Promptly escalate client issues to management when necessary. Stay informed and proficient in our portfolio of solutions and services more »