as faced with new questions and situations. * Support other Service Desk operations as required * Travelling between sites, customer sites and to Circle Its head office will be required. Requirements Experience and Skills: * Enhanced DBS Check required * Experience of working in a technical customer service IT support role dealing with … working environment * An understanding/working knowledge of the following technologies: Microsoft Windows Operating Systems, Audio & Visual (Projectors, whiteboards), MFDs, SCCM, InTune, Azure, MicrosoftOffice 2019, Office365, Anti-Virus Products, PC & server security, Windows Server 2016/2019/2023, MAC OS operating systems, FSMO more »
Cardiff, Butetown Community, South Glamorgan, United Kingdom
IntaPeople
/Tier 1 Support Engineer for a short term contract in Cardiff. The organisation is very Windows focused so experience solving problems around MicrosoftO365, Microsoft Entra ID/Active Directory - Dynamics 365 and/or Power Platform - Basic understanding of database concepts - Basic understanding of application lifecyle more »
CH7, Mold, County of Flintshire, Clwyd, United Kingdom
Kane Recruitment
will have responsibility for this specific short-term project plan, to consult on, design and coordinate the implementation of facilities available within the Microsoft365 suite of products and associated technologies. In addition, the post holder will develop and coordinate workflow processes and templates in relation to policies … that are required within Microsoft365 and associated technologies to ensure compliance with Data Protection and the IT Security Policies. Principal Accountabilities In consultation with the appropriate manager and project board, define the scope of the project. Create a detailed work plan which identifies and sequences the activities … of specific pieces of work undertaken by them. The post holder will be responsible for determining and implementing workflow, procedure and testing for Microsoft365 for use by IT Services and the organisation. The key steps in each workflow will be determined by the post holder in consultation more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
a permanent role would be available. The role is to ensure the service delivery and service support processes deliver a 24/7, 365 availability of a customer booking service in an effective and cost-efficient manner. Duties: Assist Line Manager in achieving maximum customer satisfaction in accordance … the service sector environment. Keen focus on operational metrics Can evidence success within service sector operating models e.g. Facilities management, catering sectors, or outsourcing office services. Has managed a field-based work force. Evidenced experience of leading change and process re-engineering Well-developed analytical skills and proven ability more »