TikTok LIVE - Content Quality Analyst - Operations Support (German Speaking)
London Area, United Kingdom
TikTok
promotes content exclusivity. It also serves as a "new infrastructure" for expanding ecological boundaries. The LIVE Traffic & Ecosystem team seeks a sharp Content Quality Analyst - Operations Support, covering the German community market to help create a better space for content creators and users. This position is mainly responsible … and Ecosystem, communicating with our operations teams, analyzing and providing the best solutions, writing daily reports, following the escalation process, and providing top-quality support experience Detailed responsibilities include: - Respond and investigate content issues queries in a timely and accurate manner, via internal platform and IM chat; - Identify internal … workarounds, and solutions provided by the XFN teams; - Follow up with internal operations and XFNs to ensure the reported issues are resolved; - Assist and support training projects and misc adhoc tasks to support operations. - Participate in developing quality inspection standards and continuously identifying process improvement opportunities. Requirements: 1. more »
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