2 Performance Management Jobs in the North East with Remote Work Options

delivery of exceptional Advice and Audit services, meeting quality standards, timely report completion, and adherence to Service Level Agreements (SLAs). Main Responsibilities: Team Management: Take ownership of performance management, absence management, career development, employee engagement, and handle disciplinary and grievance matters within your team. Workforce … Deployment: Effectively manage and deploy team members to ensure that project deadlines and performance targets are consistently met within agreed timeframes. Data Utilisation: Utilise statistical data and work management reports to efficiently manage workloads and optimize team performance. Reporting: Produce and provide performance reports and data as … necessary. Customer Relationship Management: Collaborate with Service Delivery Teams to foster and maintain positive customer relationships. Team Leadership: Manage multiple teams with diverse job content and performance targets, ensuring cohesion and alignment with overall goals. Other Duties: Address and resolve complaints within the stipulated SLAs. Attend Stakeholder Engagement more »

for innovative & proactive team players who are not afraid to get stuck in. Day to day responsibilities of this role will include: IT Asset Management including IT asset allocation, stock levels, replenishment, audits etc Using the ServiceNow configuration management database for Newcastle based assets. Coordination of local joiners … leavers, movers where a DS service or asset is involved Contract Management for a subset of Digital Services contracts - supplier review meetings, performance management and contract renewals Performing local digital activities requiring low level technical competence Software Licencing management, evaluations, and renewal Desktop Management Procurement … of technical equipment from suppliers Project management of technical procurement projects Local event management in the context of DS service provision (eg. meeting rooms etc.) Leading the Carbon NetZero activities for the Digital Services Team General office management and support Behavioural Skills and Qualities: Service Management more »