4 Permanent Performance Management Jobs in Wales with Remote Work Options

and implement service desk policies, procedures, to optimize service delivery and ensure adherence to ITIL processes and procedures. You shall also monitor service desk performance metrics, analyse trends in IT, and identify areas for improvement to enhance service levels across the company You will be managing a team of … service desk analysts and ensuring all tasks are delegated on a daily basis. This role is 70% management and 30% technical. You will be the first point of contact for any queries or incidents this also includes responding to any incidents via phone, email, visits, or through the internal … monitoring systems. As the Service Desk Team Leader you will coach & mentor the team and produce performance management plans for the service desk team members. My client is looking for an IT Service Desk Manager and is paying a starting salary of between £35,000 - £40,000 + more »

principals contribute to the successful delivery of the outcomes and KPIs. These include fostering a best in class Community of Practice (CoP), managing the performance and development of a number of delivery managers, promoting learning and development, supporting recruitment, and contributing to quarterly and annual goals.Competencies and behaviours:We … target market).Demonstrate advocacy and prioritisation of business fundamentals.Display accountability for managing commercial activities within deliveries.Be able to recall and describe key case studies.Performance management of direct and indirect reportsDemonstrate fast remediation of performance issues.Demonstrate encouragement and mentoring of high performers, to support them towards successful promotions.Maintain compliance … with all expectations of line management responsibilities.Lead teams to effectively manage risk and quality within work streams:Demonstrate planning of and implementation of risk management activities within programme of projects, including consistent and reliable risk management processes and reporting to key stakeholders.Demonstrate activities to ensure that projects more »

principals contribute to the successful delivery of the outcomes and KPIs. These include fostering a best in class Community of Practice (CoP), managing the performance and development of a number of delivery managers, promoting learning and development, supporting recruitment, and contributing to quarterly and annual goals. Competencies and behaviours … Demonstrate advocacy and prioritisation of business fundamentals. Display accountability for managing commercial activities within deliveries. Be able to recall and describe key case studies. Performance management of direct and indirect reports Demonstrate fast remediation of performance issues. Demonstrate encouragement and mentoring of high performers, to support them … towards successful promotions. Maintain compliance with all expectations of line management responsibilities. Lead teams to effectively manage risk and quality within work streams: Demonstrate planning of and implementation of risk management activities within programme of projects, including consistent and reliable risk management processes and reporting to key more »

tasks with minimal supervision. Develop our business; networking and developing client relationships. Support the delivery of work through proactive involvement where appropriate and through performance management of personnel to ensure work is completed in a timely manner to a high-quality standard. Provide services in compliance with the more »