5 Performance Metrics Jobs in Glasgow

delivery matters. Manage customer queries to resolution ensuring a timely and satisfactory outcome for the customer Be accountable for the quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems Monitor the success of new Services … the required standards Active participation in major incidents ensuring effective communication to stakeholders and post incident reports to customers Analyse service incidents, looking at performance metrics, trends and root cause Deliver customer service reviews remotely and at customer premises Promotion of new services offered Growth of Total Contract more »

Opportunity to work in an exciting, dynamic and fast moving environment Core Benefits: On offer is a competitive salary and benefits package, which includes; Performance-related bonus Half day every Friday, usually finishing around 13:00pm 28 days annual leave (plus bank holidays) plus opportunity to buy up to … mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts Key Roles and Responsibilities: Deliver the key results and performance metrics the projects, including order intake, sales, gross margin and cash. Management of a project team including the direct coaching and provision of … in accordance with Business directives e.g. Project Management reviews (PMR), Business Operations Report (BOR) and On Time Delivery (OTD). Drive Quality, Cost & Delivery performance through close working with other functions. Manage all project stakeholders; ensuring strong communications are established and maintained. About You: We are looking for a more »

mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts Key Roles and Responsibilities: Deliver the key results and performance metrics the projects, including order intake, sales, gross margin and cash. Creation of the initial Project Plan during the bid or “Demand” phase … published in accordance with Business directives e.g. Project Management reviews (PMR), Business Operations Report (BOR) and On Time Delivery (OTD). Quality, Cost & Delivery performance through close working with other functions. Manage project stakeholders; ensuring strong communications are established and maintained. About You: We are ideally looking for someone more »

manner in line with our campaigns and strategy. Website Optimisation: Conduct regular audits of our websites, identifying areas for improvement to optimise the website performance and user experience. Cross Functional Working: Build and maintain strong working relationships with our marketing teams to liaise with on content briefs and requirements … online customer experience. Content Creation: Support on content creation and editing where required, using photo editing software such as Photoshop or Canva. Reporting: Recording performance metrics and ensuring KPI’s are up to date. Assist in the preparation of monthly ecommerce performance reports. Competitor Research: Monitoring competitor more »

control of project activities. The Project Planner will collaborate with project managers, stakeholders, and team members to facilitate effective project planning, resource allocation, and performance tracking. Main duties and responsibilities Collaborate with project managers and stakeholders to develop comprehensive project plans, including scope, schedule, and resource allocation. Create detailed … project tasks. Monitor resource utilization and recommend adjustments as needed. Ensure that resource allocation aligns with project priorities and timelines. Establish and maintain project performance metrics and key performance indicators (KPIs). Regularly track project progress against the project plan and budget. Prepare status reports and dashboards more »