2 Performance Monitoring Jobs in Kent with Remote Work Options

for this fast paced and challenging vacancy you must has recent hands on capabilitiesin iSeries/AS 400 with the ability to perform upgrades, performance monitoring and incident management within a small team. It would be highly desirable if you the chosen candidate had Azure fundamentals as our … client moves into the cloud. Core responsibilities: Incident Management: All support request raised to support team will be managed within agreed service levels. Monitoring of the tickets and environment ensuring we stay on top of issues and lead incident calls Information Management: Building a team Knowledge base that is … junior members of staff. Application deployment and code promotions. Receiving post implementation sign off from the business that delivery into production has been successful Monitoring the application on the IBM estate, BRMS, Replication, Mentor and coach L3 Administrators in order to enhance knowledge Experience requirements: Excellent trouble shooting skills more »

Hyper-V, VMware, Active Directory, and O365. Team Management: Oversee the day-to-day activities of the 2nd Line Support team, including workload distribution, performance monitoring, and ensuring SLAs are met. Client Engagement: Collaborate with clients to understand their IT requirements, provide strategic advice, and ensure exceptional service more »