1 to 2 of 2 Apprenticeship Performance Monitoring Jobs in the UK

Baltic Apprenticeships. A Typical Day in the Job: Providing First-Line Support: Assist clients and internal staff with technical issues via phone and email. Monitoring Alerts: Investigate and resolve monitoring alerts related to disk health, disk space, device performance, and failed logins. Backup Alerts: Monitor, investigate, and … escalated in ConnectWise Manage, Automate, and IT Boost. Troubleshooting Tools: Utilise tools such as PowerShell and Command Prompt for troubleshooting and problem resolution. Network Performance Monitoring: Work on client architecture to monitor and improve network performance. Full training and support will be provided by your workplace mentor and more »

customer service level requirements are met Management of incidents/customer requests from initial receipt through to resolution Diagnostics, troubleshooting and root cause analysis Performance monitoring and health checks Taking equipment to customer sites for installation/configuration Training Why choose our Azure Cloud Support Specialist apprenticeship? The more »