Shefford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Central Bedfordshire Council
and other relevant information Implement error handling mechanisms to address call failures or data inconsistencies Set up comprehensive logging and monitoring for troubleshooting and performanceoptimisation Apply security best practices to protect sensitive customer data during voice call interactions Ensure compliance with industry standards and regulations (e.g., PCI more »
City of London, London, United Kingdom Hybrid / WFH Options
Adecco
adhere to security best practices, compliance requirements, and data governance standards. Implement security controls, encryption mechanisms, and access management policies to protect sensitive data. Performance Optimization: Optimize integration solutions for performance, scalability, and reliability. Conduct performance testing, troubleshooting, and optimization to ensure optimal performance under various more »
requirements and objectives of our organization. You will work closely with stakeholders to understand their needs, assess technology options, and architect solutions that optimize performance, scalability, and customer experience. Responsibilities: Solution Design and Architecture: Collaborate with stakeholders to gather and analyze business requirements for contact center solutions. Design and … and vendors based on business requirements, technical capabilities, and industry standards. Conduct proof-of-concept (POC) projects and technology assessments to validate feasibility and performance of proposed solutions. Integration and Implementation: Define integration requirements and strategies for connecting contact center solutions with existing systems, applications, and third-party services. … vendors, and partners to implement and configure contact center solutions, ensuring seamless integration and alignment with business processes. PerformanceOptimization andScalability: Identify opportunities to optimize performance, scalability, and efficiency of contact center solutions through system tuning, load balancing, and capacity planning. Conduct performance testing and optimization activities to ensure more »
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Jefferson Wells
approach to requirements engineering and ask challenging questions about the requirements to ensure understanding. Construct and implement systems engineering solutions including detailed design, modelling, performance optimization and technical review. Plan and document system verification including; simulation, analysis, system tests, unit tests, component tests, integration tests, regression tests, stress tests more »
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Jefferson Wells
approach to requirements engineering and ask challenging questions about the requirements to ensure understanding. Construct and implement systems engineering solutions including detailed design, modelling, performance optimization and technical review. Plan and document system verification including; simulation, analysis, system tests, unit tests, component tests, integration tests, regression tests, stress tests more »
approach to requirements engineering and ask challenging questions about the requirements to ensure understanding. Construct and implement systems engineering solutions including detailed design, modelling, performance optimization and technical review. Plan and document system verification including; simulation, analysis, system tests, unit tests, component tests, integration tests, regression tests, stress tests more »
data-driven decisions. Key Responsibilities: Design and develop KDB databases and data processing systems to support Real Time data analysis and reporting. Optimize database performance, troubleshoot issues, and implement improvements as needed. Collaborate with data analysts and other teams to understand data requirements and develop efficient data retrieval processes. … Q development. Strong proficiency in Q programming language. Experience with Real Time data analysis and financial systems (preferred). Knowledge of database design principles, performance optimization, and data modelling. Familiarity with data integration, ETL processes, and data warehousing. Excellent problem-solving skills and the ability to work effectively in more »
challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity … planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration more »
