Proven customer service skills over telephone, including VIP support, 1st level support, external customers, and senior management Background in corporate, government, financial institution, or privatebanking Proficiency with Active Directory for managing user accounts and permissions Experience with ServiceNow for IT service management and ticketing Strong understanding of more »
skills over telephone (eg experience with VIP support, 1st level support, supporting external customers, senior management). (*) Corporate/government/financial institution/privatebanking background would be important (*) Understanding of the different technologies and ability to support users. (*) Experience supporting on-call (*) Interpersonal skills: Customer focus more »
skills over telephone (eg experience with VIP support, 1st level support, supporting external customers, senior management). Corporate/government/financial institution/privatebanking background would be important Understanding of the different technologies and ability to support users. Experience supporting on-call Please note successful candidates more »
