Luton, England, United Kingdom Hybrid / WFH Options
Civica
on the latest infrastructure technologies. Essential Competencies: Non technical: Demonstrable experience working in IT service delivery Exceptional Customer Service skills Incident and Service Request ManagementProblemManagement Ability to manage a high volume of tasks Understanding of ITIL Understanding of IT Security Excellent attention to detail Methodical … and logical approach to problem solving. Technical: Windows Server Support and Admin Windows 10/11 Support and Admin Active Directory Admin Filesystems and Permission Management Microsoft Application Support and Admin Email Applications Support and Admin Remote working Support and Admin Some of the technologies you will work more »
PE3, Longthorpe, Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
Zellis
is brilliant at ensuring quality customer outcomes and solutions are delivered. You'll support internal and external customers by providing a superior experience in problemmanagement/resolution and complaints management, ensuring that, in these key moments of truth, they are handled in line with our vision … tangible ways which genuinely prevent recurrence for individual and/or multiple customers. Working with a range of internal stakeholders and business areas for problem resolution initiatives you are owning to drive through resolutions to issues impacting our customers. Providing end-to-end ownership and support in the resolution … of the business. Attention to detail and able to interpret information, make sound decisions and take ownership of issues through to resolution. Effective stakeholder management, both internal and external. A results-driven individual who is commercially astute. Strong presentation skills and the ability to present information to a wide more »
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Henderson Scott
that arise. Collaborate with cross-functional teams to resolve problems quickly. Conduct post-incident analysis to identify root causes & implement preventive measures. Work on problemmanagement, including identifying recurring issues and implementing long-term solutions. Knowledge and Experience Relevant Bachelor's degree in Computer Science, Information Technology, or more »