1 Permanent Problem Management Jobs in Glasgow

in this country, but around the world. SQA is recruiting for an Asset and Configuration Analyst. This is a role within the Service Performance Management function. The role sits in the Business Systems Service Delivery team who are responsible for managing the services Business Systems deliver to our internal … infrastructure and supported services are captured, documented & maintained accurately. The analyst will initially be focussed on maintaining and building on the current CMDB (Configuration Management Database), service mapping, reviewing asset and configuration polices/processes, and carry out a full end to end review of Service Asset and Configuration … data into the CMDB, managing the ongoing integrity of the CMDB and its CI’s and promote/develop the Service Asset and Configuration Management process and policy. The following experience or skills are required; Good communication and customer service skills Service Management/Configuration Management tooling more »