IT Help Desk Support Consultant
Leeds, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
THE RECRUITMENT FIX LIMITED
of up to £35000 Excellent Career Opportunity Remote working with fantastic team support Impressive future prospects Our client delivers Learning Support Solutions and Performance Management Systems that help organisations improve the way they educate and manage their staff. On their behalf we are looking for an experienced Support Consultant … Learn and associated technology advice. Escalate client queries that require technical investigation and resolution appropriately to 3rd line or Technical in line with ITIL Problem Management and the Companys SLA. Liaise directly with clients over email, Microsoft Teams, or telephone to help solve issues . Liaise with other … next step in their career and can demonstrate the following; Experience of Moodle and/or Totara systems Experience and understanding of e-Learning Management Systems/platforms Experience with Service Desk Management tools i.e Salesforce, Service Now etc Excellent problem solving skills with the ability to more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted: