2 Contract Problem Management Jobs in London

status: Inside ir35 Location: National, hybrid Must have Active SC Clearance As a Major Incident Manager you will have: Service Focus Community collaboration Incident Management Problem Management Understanding of service management framework User Focus Ownership & initiative If you are interested in finding out more regarding this more »

and use discretion when communicating. Follow a build process to build and dispatch laptops to the judiciary. Maintain an asset list using standard asset management procedures and actively monitor and document IT related stock held by the team. Dealing with telephone/e-mail queries. Follow (major) incident, change … and problem management operating procedures. Contribute to maintaining them and suggesting improvements. You will have: *SC Clearance is an essential requirement for this role, as a minimum you must be eligible and willing to undergo these checks* Advanced knowledge of MS Outlook, Word, Excel and PowerPoint. Knowledge of … 8.1, Windows 10 and iOS is essential. IT literacy, competent in Microsoft Office applications (Outlook, Word, Excel, Teams, SharePoint) Experience of dealing with incident, problem and change management processes. Being able to effectively communicate to internal and external stakeholders clearly and concisely (e.g. explaining a complex incident in more »