2 Permanent Problem Management Jobs in Nottinghamshire

implement stored procedures using procedural languages. Fine-tune SQL queries and proficiently interpret query plans. Address ongoing challenges associated with utilising a Relational Database Management System (RDBMS) in an enterprise setting, including performance management and maintenance activities. Offer technical support to internal staff and customers. Ensure timely delivery … of technical projects. Generate comprehensive technical documentation. Foster continuous skill development through self-learning initiatives. Engage in problem management and monitoring activities. Requirements Possess a BSc degree in Computer Science or a related field. Demonstrate exceptional analytical and organisational skills. Display an aptitude for comprehending front-end user … needs and project requirements, coupled with a proactive problem-solving mindset. Exhibit excellent verbal and written communication skills. Showcase proficiency in utilising modern Relational Database Management Systems (RDBMS), particularly PostgreSQL. Expertise in crafting complex SQL queries and a proficiency in interpreting query plans. Proficient in recognising well-designed more »

through to resolution; provide user support, user administration and customer liaison Assess and prioritise incidents Identify root cause and liaise with the Incident and Problem Management team Monitor, track and drive incident investigation, diagnosis and resolution to exceed and meet SLAs Provide technical assistance for service issues in … known or reoccurring errors, major outages to live incidents for reporting purposes Maintain an awareness and understanding of incidents allowing effective communication with senior management and customers Identify patterns in incidents and possible contributing factors or causes of system failure Contribute to the ongoing internal and external knowledge documentation more »