4 Contract Problem Management Jobs in the UK with Remote Work Options

status: Inside ir35 Location: National, hybrid Must have Active SC Clearance As a Major Incident Manager you will have: Service Focus Community collaboration Incident Management Problem Management Understanding of service management framework User Focus Ownership & initiative If you are interested in finding out more regarding this more »

/summary Data Analysis: Apply statistical analysis and data mining techniques to extract insights from large datasets, supporting decision-making and strategic planning. Service Management: Utilise knowledge of ITIL service management principles to align data science initiatives with service management goals and objectives. Data Modelling: Develop and … and prediction processes, improving efficiency and accuracy. ServiceNow Expertise: Leverage expertise in ServiceNow to surface, link, and map data, providing comprehensive insights into service management activities and trends. Leverage expertise in the ServiceNow platform to extract, analyse, and visualise data, providing comprehensive insights into service management activities and … trends. Collaboration: Work closely with the service management team to understand their data needs and deliver solutions that meet these needs. Continuous Improvement: Continually improve data analysis and modelling processes, using feedback and performance metrics to identify areas for improvement. Data Governance: Ensure that all data science activities comply more »

and use discretion when communicating. Follow a build process to build and dispatch laptops to the judiciary. Maintain an asset list using standard asset management procedures and actively monitor and document IT related stock held by the team. Dealing with telephone/e-mail queries. Follow (major) incident, change … and problem management operating procedures. Contribute to maintaining them and suggesting improvements. You will have: *SC Clearance is an essential requirement for this role, as a minimum you must be eligible and willing to undergo these checks* Advanced knowledge of MS Outlook, Word, Excel and PowerPoint. Knowledge of … 8.1, Windows 10 and iOS is essential. IT literacy, competent in Microsoft Office applications (Outlook, Word, Excel, Teams, SharePoint) Experience of dealing with incident, problem and change management processes. Being able to effectively communicate to internal and external stakeholders clearly and concisely (e.g. explaining a complex incident in more »

PKI and MS Office elements. Production and review of low levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with Service Management to resolve issues. Essential skills, qualifications and experience In order to deliver this service, it is essential that the following skills can be provided … cost, and time. Working as part of a large technical team. Working with PowerShell. Microsoft MCSE Qualification or similar A firm grasp of service management tooling and ITIL. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new ideas. The … a valid Security Clearance (SC) Competency in MS Office Suite. Desirable skills, qualifications and experience Working to: Support live services. Support Incident investigations. Support Problem Management. Support Change Management. Support Defect Management CentOS/RedHat experience - underpins some applications. more »